IT Onsite support level 2
vor 1 Monat
For one of our clients, a prestigious company based in Geneva, we are looking for a:
Experience RequiredAt least 3 years' experience in a similar role.
Main Responsibilities- Manage User Service Requests and Incidents assigned to the team.
- Manage Work Orders assigned to the team.
- Provide support to VIPs and the Trading Room.
- Provide support for Video Conference in the meeting rooms.
- Configure, install, and support PC hardware (desktop, Thin Client, laptop, mobile).
- Hardware management: terminate, dispose of, and relocate assets in line with internal policies.
- Manage user equipment moves (IT Equipment and LAN connectivity) and update PC hardware inventory tool.
- Support Canon & HP printers; monitor and coordinate external support intervention.
- Manage repair activities in relation to external suppliers (Swisscom, Dell, Canon, HP).
- Track software assets and ensure full compliance with licensing.
- French – Fluent
- English - Fluent
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