IT Onsite support level 2

vor 1 Monat


Genf, Schweiz AXEPTA SA Vollzeit

For one of our clients, a prestigious company based in Geneva, we are looking for a:

Experience Required

At least 3 years' experience in a similar role.

Main Responsibilities
  1. Manage User Service Requests and Incidents assigned to the team.
  2. Manage Work Orders assigned to the team.
  3. Provide support to VIPs and the Trading Room.
  4. Provide support for Video Conference in the meeting rooms.
  5. Configure, install, and support PC hardware (desktop, Thin Client, laptop, mobile).
  6. Hardware management: terminate, dispose of, and relocate assets in line with internal policies.
  7. Manage user equipment moves (IT Equipment and LAN connectivity) and update PC hardware inventory tool.
  8. Support Canon & HP printers; monitor and coordinate external support intervention.
  9. Manage repair activities in relation to external suppliers (Swisscom, Dell, Canon, HP).
  10. Track software assets and ensure full compliance with licensing.
Languages
  1. French – Fluent
  2. English - Fluent
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