IT Onsite Support Specialist
Vor 6 Tagen
At AXEPTA SA, we are seeking an experienced IT Onsite Support Specialist to join our team. The successful candidate will be responsible for managing User Service Requests and Incidents assigned to the team, as well as providing support to VIPs and Trading Rooms.
Key Responsibilities- User Service Request Management: The IT Onsite Support Specialist will be responsible for managing User Service Requests and Incidents assigned to the team, ensuring prompt and efficient resolution.
- Hardware Management: The successful candidate will be responsible for configuring, installing, and supporting PC hardware, as well as managing hardware assets, including termination, disposal, and relocation.
- LAN Connectivity and PC Hardware Inventory: The IT Onsite Support Specialist will manage user equipment moves and update PC hardware inventory tools to ensure accurate records.
- Printer Support: The successful candidate will provide support for Canon and HP printers, including monitoring and coordinating external support interventions.
- Repair Activities: The IT Onsite Support Specialist will manage repair activities in relation to external suppliers, ensuring effective communication and resolution.
- Software Asset Management: The successful candidate will track software assets and ensure full compliance with licensing requirements.
Languages: Fluency in French and English is required for this role.
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