IT Support Specialist

vor 3 Wochen


Genf, Genf, Schweiz AXEPTA SA Vollzeit
Job Description

AXEPTA SA is seeking a highly skilled IT Support Specialist to join our team.

Key Responsibilities
  • Manage and resolve User Service Requests and Incidents assigned to the team
  • Coordinate and manage Work Orders assigned to the team
  • Provide technical support to VIP clients and Trading Room users
  • Ensure seamless Video Conference support in meeting rooms
  • Configure, install, and support PC hardware, including desktops, Thin Clients, laptops, and mobile devices
  • Manage hardware assets, including termination, disposal, and relocation in accordance with internal policies
  • Coordinate user equipment moves and update PC hardware inventory tools
  • Support Canon and HP printers, monitor, and coordinate external support interventions
  • Manage repair activities with external suppliers, including Swisscom, Dell, Canon, and HP
  • Track software assets and ensure compliance with licensing requirements
Language Requirements
  • Fluent in French
  • Fluent in English

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