IT Support Specialist
vor 3 Wochen
AXEPTA SA is seeking a highly skilled IT Support Specialist to join our team.
Key Responsibilities- Manage and resolve User Service Requests and Incidents assigned to the team
- Coordinate and manage Work Orders assigned to the team
- Provide technical support to VIP clients and Trading Room users
- Ensure seamless Video Conference support in meeting rooms
- Configure, install, and support PC hardware, including desktops, Thin Clients, laptops, and mobile devices
- Manage hardware assets, including termination, disposal, and relocation in accordance with internal policies
- Coordinate user equipment moves and update PC hardware inventory tools
- Support Canon and HP printers, monitor, and coordinate external support interventions
- Manage repair activities with external suppliers, including Swisscom, Dell, Canon, and HP
- Track software assets and ensure compliance with licensing requirements
- Fluent in French
- Fluent in English
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