After Sales Area Manager
vor 3 Wochen
En route? Faites-vous envoyer cette annonce par e-mail pour que vous puissiez la traiter plus tard.
Poste: After Sales Area Manager
Gestion des concessionnaires :
- Servir de principal interlocuteur après-vente entre la marque et les concessionnaires, en construisant des relations solides et de soutien pour améliorer les résultats commerciaux.
- Fixer des objectifs et des plans d’action avec les concessionnaires, suivre les progrès et fournir des conseils pour assurer la réalisation des cibles régionales.
- Identifier et répondre aux besoins de formation, directement ou via le développement des concessionnaires, pour maximiser la performance commerciale et promouvoir l’image de la marque.
- Collaborer avec le développement des concessionnaires et les collègues des ventes pour évaluer les prospects potentiels, en apportant une expertise locale après-vente pour maximiser la performance commerciale et minimiser les risques dans le réseau de concessionnaires.
- Analyser et atteindre les objectifs de pièces, produits de rétention, eVHC (contrôle électronique de l’état de santé) et visites de maintenance périodique, avec mise en place de mesures correctives si nécessaire.
- Convenir et mettre en œuvre des plans d’amélioration mesurables avec l’équipe de direction des concessions.
- Mettre en œuvre et gérer le programme de développement après-vente de bout en bout.
- Assurer le respect complet des normes de franchise après-vente et des termes commerciaux par les concessionnaires.
Analyse et reporting :
- Réaliser des analyses et des rapports détaillés sur les performances des concessionnaires pour tenir informés les cadres supérieurs et contribuer à des recommandations appropriées qui amélioreront les résultats commerciaux.
- Utiliser des données composites et des informations sur le marché local pour comprendre les performances actuelles, anticiper et minimiser les impacts négatifs sur la performance après-vente.
- Soumettre des prévisions hebdomadaires par rapport aux objectifs fixés et être flexible pour répondre aux demandes de rapports ad hoc.
- Analyser et atteindre les scores de satisfaction globale après-vente (CSI), avec mise en place de mesures correctives si nécessaire.
- Établir et maintenir des relations avec les collègues de toute l’entreprise pour être au courant des problèmes et opportunités pertinents.
- Servir de point d’escalade pour les problèmes clients afin de résoudre les problèmes et améliorer l’expérience client.
Votre profil :
- Bonne compréhension de l’organisation et connaissance du marché.
- Expérience dans un environnement après-vente automobile.
- Expérience dans un environnement de service / atelier de concessionnaire.
- Grand intérêt commercial requis, le rôle nécessitant un soutien pratique des activités commerciales.
- Bonne connaissance de MS Office (surtout Excel et PowerPoint).
- Maîtrise courant de l’allemand et du français et de bonnes connaissances en anglais.
- Bonnes compétences en communication et en négociation.
- Bonne gestion du temps et flexibilité pour prioriser et planifier le travail.
- Bien organisé et capable de penser de manière analytique et transversale.
- Ouvert à voyager en Europe.
-
Area Sales Manager
vor 1 Monat
Genf, GE, Schweiz coty VollzeitAREA SALES MANAGER - TRAVEL RETAIL EUROPE About Coty **Main Responsibilities**: Reporting directly to a Key Account Manager, this position will lead part of the Sales, Profit and In-store performance of a global retailer. Achieve Sales and P&L Plan - Lead the Animations/promotional generated sales and P&L for the retailer (Europe). - Define and follow budget...
-
Area Sales Manager
vor 1 Monat
Genf, Schweiz Coty VollzeitAREA SALES MANAGER - TRAVEL RETAIL EUROPE About Coty Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skin and body care. Coty is the global leader in fragrance. Coty’s products are sold in over 150 countries around the world. Coty and its brands are committed to a range of social...
-
Area Sales Manager
vor 4 Wochen
Genf, Genf, Schweiz Sécheron Hasler Group VollzeitSécheron Hasler Group is a leading global supplier of electrical and electronic safety components and solutions for the railway industry.We are seeking an experienced Area Sales Manager to join our team.The successful candidate will be responsible for:Seeking out new opportunities in DC & AC traction power in existing and new customers in the rail...
-
Area Sales Manager
vor 2 Wochen
Genf, Schweiz HaslerRail AG VollzeitSécheron Hasler Group continues the Swiss tradition of over 140 years in the field of railway technology. We are a leading global supplier of electrical and electronic safety components and solutions and traction power systems for the railway industry and also provide solutions for renewable energy, DC grid, and other industrial systems. The name Sécheron...
-
Corporate Sales Manager
vor 3 Wochen
Genf, Schweiz Turkish Airlines VollzeitCorporate Sales ManagerAre you ready to embark on an exciting journey as a Corporate Sales Manager? We are seeking a proactive and results-driven individual to join our dynamic team. We are committed to delivering exceptional corporate sales and exceeding revenue growth targets. If you have a passion for driving corporate sales, winning new customers, and...
-
Area Sales Manager
vor 3 Wochen
Genf, Genf, Schweiz Sécheron Hasler Group VollzeitSécheron Hasler Group is a leading global supplier of electrical and electronic safety components and solutions for the railway industry. Our commitment to Swiss quality and innovation has earned us a reputation as a trusted partner for over 140 years.We are seeking an Area Sales Manager to join our team in Geneva. As a key member of our sales team, you...
-
International Sales Development Manager
Vor 5 Tagen
Genf, Genf, Schweiz Sécheron Hasler Group VollzeitSécheron Hasler Group is a leading global supplier of electrical and electronic safety components and solutions for the railway industry, as well as providing solutions for renewable energy and industrial systems.With over 1'200 employees worldwide, we are committed to delivering top-notch supply chain and customer services locally.We are currently seeking...
-
Luxury Retail Sales Floor Operations Manager
vor 1 Monat
Genf, Genf, Schweiz A. Lange und Söhne VollzeitJob Title: Assistant Salon ManagerWe are seeking a highly motivated and experienced Assistant Salon Manager to join our team at A. Lange und Söhne. As a key member of our sales team, you will be responsible for driving sales growth, managing store operations, and delivering exceptional customer experiences.Key Responsibilities:Meet personal budgets and...
-
District / Area Manager Schweiz West (W/m/d)
vor 2 Monaten
1208 Genf, GE, Schweiz beeline Group Vollzeitbeeline ist eines der größten internationalen Handelsunternehmen für Modeschmuck. Wir bieten die Accessoires unserer Marken SIX, I AM, TOSH und weiteren Labels u.a. im eCommerce und im stationären Handel im Umfeld von Supermärkten, Drogerien und bei Fashion-Shops an. Internationale und kollaborative Zusammenarbeit kennt bei uns keine Grenzen. Wir...
-
Industry Sales Manager
vor 3 Monaten
Genf, GE, Schweiz Caterpillar Vollzeit**Career Area**: Sales **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and...
-
Sales Manager
vor 3 Wochen
Genf, Genf, Schweiz Sécheron Hasler Group VollzeitAbout Sécheron Hasler GroupSécheron Hasler Group is a leading global supplier of electrical and electronic safety components and solutions, as well as traction power systems for the railway industry. With over 140 years of Swiss tradition, we continue to supply top-notch supply chain and customer services locally around the world.About the RoleWe are...
-
MSC Cruises Spa Sales Associate
vor 3 Wochen
Genf, Genf, Schweiz MSC CRUISES VollzeitJob Purpose:The successful Spa Sales Associate at MSC Cruises will drive service and retail sales in the Spa, maximizing revenue and delivering exceptional guest satisfaction. Under the supervision of the Spa Manager, you will be responsible for engaging with guests, hosting activities, and conducting wellness consultations to meet their needs and exceed...
-
Membership Sales Manager
vor 4 Wochen
1201 Genf, GE, Schweiz F45 Geneva, Switzerland Vollzeit**About Us** F45 Training is one of the fastest-growing fitness franchises globally, known for our innovative team-based workouts and vibrant fitness community. As the only F45 studio in Switzerland, we are passionate about transforming lives through fitness, building a positive community, and offering members an unrivaled fitness experience. We are...
-
Regional Sales Manager
vor 3 Wochen
Genf, Schweiz MANUFACTURE ROGER DUBUIS SA VollzeitPostuler » Code de référence: 105578Regional Sales ManagerGeneva, GE, CHPermanentDepuis 1995, Roger Dubuis est à la pointe de la Haute Horlogerie contemporaine. Ses créations audacieuses, solidement ancrées dans le 21ème siècle, traduisent tout le savoir-faire et l’expertise de l’horloger genevois. Dotés d’un design puissant et charismatique,...
-
Assistant Manager
vor 2 Monaten
1204 Genf, GE, Schweiz L.RAPHAEL Genève VollzeitWe are seeking an experienced professional with 12+ years of experience in the retail and luxury industries to join L.RAPHAEL Genève - Temple of Beauty (TOB) as an **Assistant Manager & Sales**. As the Assistant Manager & Sales, your primary goal will be to drive sales by yourself while ensuring smooth operations at the reception and delivering top-tier...
-
Regional Sales Manager
vor 3 Wochen
Genf, Schweiz Richemont VollzeitKEY RESPONSIBILITIES Responsible for the development of the region: Switzerland, UK, France, Iberia, Italy, Benelux and Northern Europe Implement the Commercial (Retail & Wholesale) strategy defined by HQ Build, strengthen & develop our Point of Sales network in the region Manage and monitor the performance of...
-
Luxury Region Sales Manager
vor 2 Wochen
Genf, Genf, Schweiz Roger Dubuis VollzeitJob OverviewWe are seeking a seasoned Luxury Region Sales Manager to join our team at Roger Dubuis. As a key member of our sales team, you will be responsible for driving sales growth and developing strong relationships with our luxury clients in the region.About YouTo be successful in this role, you will have a minimum of 5 years' experience working in...
-
Sales Representative
vor 1 Monat
Genf, GE, Schweiz Hubworkair VollzeitJob description -For one of our clients, an international aviation insurance broker, based in Geneva / Switzerland, we are currently seeking for a new Sales Manager for the international markets. Your missions: Under the Sales Team, - You will be in charge of supporting the commercial team developing the company network. - You present, promote and sell...
-
District Manager Schweiz West
vor 1 Monat
Genf, Genf, Schweiz beeline Group VollzeitAls District Manager Schweiz West bist du verantwortlich für die Führung und Koordination eines Teams von Mitarbeitern auf Distanz. Du gewinnst motivierte Mitarbeiter für dein Team und pflegst die Beziehung zu unseren Geschäftspartnern. Mit deiner Kommunikationsstärke optimierst du Umsatz, Kosten und Point of Sales. Du behältst den strategischen...
-
Operations Manager
vor 2 Wochen
Genf, Schweiz Loro Piana VollzeitThe Operations Manager, based in the Loro Piana Store in Geneva, supports the Store Manager in all activities related to Store Operations, such as stock management, logistics, cashiers, training coordination, store staff planning, and store maintenance.Store OperationsMaintain constant communication with EMEA Retail Operation Team, Store Management, staff,...
