Ict Operations Manager
vor 1 Woche
Tra le sue responsabilità si possono citare:
- L'**identificazione di eventuali inefficienze** dei sistemi in uso, fornendo puntuali proposte risolutive;
- La **definizione dei tempi e dei costi dei progetti**;
- Il **coordinamento dei team **che sviluppano e gestiscono le componenti dell'infrastruttura ICT.
Inoltre, egli garantisce che l'azienda sia in possesso delle strutture e dei servizi ICT di cui necessita e che le migliorie e le nuove implementazioni siano conformi agli standard aziendali.
Tra i **principali compiti** che l'**ICT Operations Manager** si trova a svolgere vi sono:
- ** Supervisionare i sistemi e le infrastrutture** di sua competenza, sottoponendoli a test periodici;
- ** Stabilire il work-flow complessivo e le deadline** dei vari team che coordina;
- ** Monitorare lo stato di avanzamento dei progetti**;
- ** Definire i KPI** (_Key Performance Indicator_) che ogni team dovrebbe portare a termine;
- ** Verificare l'efficienza operativa dei processi ICT** dell'intera azienda;
- ** Gestire eventuali problemi tecnici** legati all'infrastruttura ICT;
- ** Assicurarsi che tutti i servizi ICT siano correttamente sottoposti alle misure di sicurezza ;**:
- ** Stabilire quali miglioramenti** si possono apportare ai sistemi;
- ** Valutare eventuali investimenti**;
- ** Gestire il budget stanziato** per le infrastrutture di sua competenza;
- ** Controllare che i sistemi e le infrastrutture ICT rispondano alle regole e agli standard imposti** dagli stakeholder.
**ICT OPERATIONS MANAGER: LE PRINCIPALI CARATTERISTICHE**:
Fra le principali **hard skill **proprie di un **ICT Operations Manager **ritroviamo:
- Conoscenza del **funzionamento delle principali infrastrutture ICT** e dei **sistemi di networking**:
- Conoscenza dei principali **sistemi operativi**;
- Conoscenza del funzionamento dei database r**elazionali e non relazionali**.
Tra le** principali soft skill **che un **ICT Operations Manager **possiede vi sono:
- Capacità **organizzative e di gestione del tempo**;
- Capacità di **interpretare le richieste** altrui;
- Capacità di **identificare l'ordine delle priorità**;
- Capacità di **gestione del cambiamento**;
- Capacità di **analisi**;
- Spiccate doti **comunicative**;
- Doti** relazionali** tramite le quali rendere l'ambiente di lavoro collaborativo;
- Predisposizione alla** leadership collaborativa**;
- ** Flessibilità**.
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