Store Manager W/m

Company Description

Amer Sports is a sporting goods company with internationally recognized brands including Salomon, Arc’teryx, Peak Performance, Atomic, Suunto and Wilson.

“The Mountain Sport Company”, Salomon was born in 1947 in the heart of the French Alps and the birthplace of modern alpinism. Salomon’s commitment to innovative design and passion for mountain sports created a vast range of revolutionary new concepts in bindings, boots, skis and apparel for both Alpine and Nordic skiing and brought innovative solutions to footwear, apparel and equipment for snowboarding, adventure racing, mountaineering, hiking, trail running, and many other sports.

Through performance driven design, Salomon delivers innovation and progression to mountain sports; converting new ideas into action and expanding the limits of possibility. Salomon’s heritage, culture, and commitment are tied together by one simple concept: the world’s leading mountain people creating the world’s leading mountain products.

Salomon is headquartered in Annecy, France.

**Job Description**:
Interested in a career in retail? Passionate about the outdoors?

If that sounds like you, we have an exciting opportunity to join the Salomon family

We are looking for a **Store Manager /M** for a permanent full-time position (40h/week) in our Salomon Store at the FoxTown Factory stores in **Mendrisio**, Switzerland.

As a Store Manager you will be responsible for recruiting and building a high performing team and well as for achieving NPS targets, exceeding budgeted sales, monitoring expenses and overseeing all operational aspects of the business.

You will ensure that the store:

- achieves its sales goals,
- brand standards are well executed
- delivers the operational excellence through effectively manage a high performing team

You will uphold the “Tomorrow is Yours spirit” and use the store as a voice in the community through effective community engagement and marketing events, provide the highest level of customer experience and deliver the vision of the brand, supporting and mentoring the Assistant Manager and Sales Associate teams in regards to their development Programs.

**_ Customer Service:_**
- Instilling the importance of customer service in team members
- Empowering co-workers to use their best judgment in all customer service matters to quickly resolve and address any customer complaints.
- Promoting, monitoring and following up with the team on quality service through training and by acting as a positive role model when on the shop floor

**_ Leadership, Development, and Communication:_**
- Motivating and inspiring the team by delivering a compelling vision and purpose, which encompasses the brand Core Competencies and behaviours.
- Managing people, store operations and store environment to achieve sales, service, organization, customer satisfaction and profitability goals and maintain operational standards
- Maintaining an open and positive relationship with the Assistant Store Manager Leaders as well as collaborate and partner with all store teammates.
- Inspiring employees so that each person contributes to the productivity of the store.

**_ Operations:_**
- Ensuring that goals will be exceeded through appropriate planning, training of staff, working closely with the inventory team to ensure market needs are met, and monitoring expenses for short and long term success.
- Understanding of P&L statements and retail KPI analytics
- Managing payroll and schedule adjustments effectively to maximize productivity and to achieve payroll and sales targets.
- Establishing and executing a strategic plan to achieve sales and key performance indicators for all time periods.
- Analyzing reporting and daily sales trends to make real-time strategic business decisions to drive results.
- Ensuring company/store policies and procedures are communicated in a timely manner and adhered to accordingly.
- Monitor a loss prevention program to protect the company’s inventory and assets

**_ Marketing/Events:_**
- Coordination and validation of store events which support the company mission, drive traffic, and increase community involvement.
- Participating and encouraging all staff to participate in store events both in store and offsite.

**_ Merchandising and Inventory:_**
- Ensuring high merchandising standards that reflect the pursuit of perfection in our brands.

**Qualifications**:
**YOUR PROFILE**:

- Degree (MA, BA or equivalent) in Economics
- ** 3 years of retail experience and management**:

- Previous experience in sporting goods environment is a plus
- ** Excellent or native level of Italian** as well as **fluent English skills**:

- Good command of MS Office
- ** Passion for the outdoors**:

- Willingness to work a flexible schedule that may include weekends, holidays and special events
- Ready for occasional travelling

**REQUIRED COMPETENCIES**:

- Strong recruitment skills, hiring and inspiring retail teams who are Bran