Head After Sales und Services Hydraulik

vor 3 Wochen


Lausanne, Schweiz Daily HR Vollzeit

Für unseren internationalen Kunden einen Hersteller von Komponenten der Antriebstechnik und Hydraulik suchen wir in der Region Lausanne einen Head of After Sales und Services Hydraulik (m/w/d)mit Erfahrung in der Baumaschinenbranche, Automotive, Hydraulik oder AntriebssystemeAufgabenSie tragen die strategische und operative Verantwortung für den Bereich Customer Service und Aftersales und sind massgeblich am Aufbau der Abteilung beteiligtSie führen das Team disziplinarisch und fachlich, fördern aktiv die Entwicklung Ihrer Mitarbeiter und sorgen für deren kontinuierliche WeiterentwicklungIn Ihrer Rolle entwickeln und setzen Sie ein globales Servicekonzept um, inklusive zugehöriger Strategien zur optimalen Betreuung des Marktes und der Kunden im Service und After SalesSie tragen die Verantwortung für die Gewährleistung der Lösung akuter technischer Probleme unserer Kunden sowie die Koordination technischer Reklamationen.Ihre Aufgabe umfasst die Weiterentwicklung und Umsetzung von Customer Service für die optimale Betreuung des Marktes und der Kunden. Sie gestalten zudem einen erfolgreichen Vertriebsansatz im After Sales der Business Unit ProfilSie verfügen über ein erfolgreich abgeschlossene Ausbildung und entsprechende Weiterbildungen Sie verfügen über nachweislicher Erfahrung im After Sales in der Baumaschinenbranche, Automotive, Hydraulik oder AntriebssystemeDeutsch und Englisch in Wort und Schrift, Französisch von Vorteil


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