Assistant Salon Manager

vor 2 Monaten

Geneva, Schweiz A. Lange und Söhne Vollzeit
How will you make an impact? HOW WILL YOU MAKE AN IMPACT?

SALES

Meet personal budgets in accordance with brand retail strategy (compliance with group procedures, legal, fiscal, and customs regulations). Maximize profit whist controlling & minimizing costs (discount, general expenses, third party commissions). Regularly analyze and question missed confirmed sales with Salon Manager, to further refine future sales projections. Organize private viewing with potential VIPs in your region. Discuss business opportunities/Action Plans of potential prospects with Salon Manager. Act as a reference in terms of building action plans to achieve personal targets. Assist Salon Manager in exceeding sales targets in accordance with brand retail strategy (compliance with group procedures, legal, fiscal, and customs regulations). Achieve Boutique KPIs defined by Salon Manager and/or regional brand manager. Learn and support the Salon Manager with implementing HQ commercial guidelines (Retail Manual). Support the preparation and delivery of monthly salon meetings and follow-up actions. Analyze each salon visit with concerned sales member and build action plan to for possible conversion/retention.

TEAM MANAGEMENT

Act as a manager-on-duty when the Salon Manager is absent Identify and share with the Salon Manager the training needs of team members. Ensure monthly staff programs are planned and communicated to Salon Manager. Responsible for supporting the Salon Manager in integrating and training new and existing team members. Monitor staff appearances and behavior, in line with company policy and boutique guidelines (uniform, makeup, language, hair, accessories, etc). Provide support to Salon Manager in coaching of each team member and collective objectives, via (not limited to) team meetings, on the job trainings, assignment of tasks, and feedback on expectations. Organize salon team schedules and solve conflicts, to ensure work equality of staff in terms of working hours and opportunities.

STORE MANAGEMENT

Ensure Excellence in and out of the salon. Ensure maximum client welcoming, handling, and servicing. Demonstrate brand ambassadorial skills, at any given time, with partners or local dignitaries. Responsible for overall appearance and maintenance of the salon in accordance to brand guidelines and concept. Assist in timely salon implementation and control of any new Visual Merchandizing concepts.

STORE OPERATIONS MANAGEMENT

Learn and practice compliance with Group and Brand (Retail Manual) procedures. Act as a manager-on-duty when the Salon Manager is absent. Actively ensure accuracy of monthly (quarterly, yearly) stocktaking and quality control. Actively ensuring all measures to avoid stock discrepancies at all times. Ensuring maintenance of all boutique timepieces when necessary: changing of straps polishing, servicing, etc. Weekly follow up with regional head office for stock replenishments and active order requests.

FINANCIAL & CASH REGISTER CONTROL

Compliance with procedures, and with legal, fiscal and customs regulations. Control cash register.

REPORTING

Ensure timely reporting of sales (daily, monthly) in accordance with salon, brand and sales manager. Identify strengths and weaknesses in existing operation to define action plans for implementation.

CUSTOMER EXPERIENCE & CRM RELATED ACTIVITIES

Support and ensure the salon team confidently delivers Lange selling ceremony. Be part of a positive atmosphere within the salon; optimistic, constructive, helpful, confident, etc. Proactively participate in VIP events and orders, be considerate of our salon opportunities. Ensure accurate and genuine relationship building with customers. Ensure attention to existing and new recruitment of VIP, customer and prospect database for salon sales and marketing activities. Individually handle with care client complaints, and immediately report to Salon Manager brand product related issues. Follow up and coordinate individual repairs and after sales related matters with Sales Administrators.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

Great understanding for luxury retail sales floor operations 3 years of retail management experience in the luxury industry preferably within fine watchmaking Strong organizational skills Commercial sense, ‘can do’ attitude and proactiveness Excellent communication and interpersonal skills Team player and the ability to work well within a team At ease with digital tools, proficiency in MS Office software, proficiency in SAP preferred Fluent in French and English, German is a plus

WHAT WE OFFER

A small dynamic, and caring team A role with a wide range of tasks Continuous learning and development opportunities An attractive compensation and benefits program

  • Assistant SPA Manager

    vor 7 Monaten

    Geneva, Schweiz MSC CRUISES Vollzeit

    JOB PURPOSE In line with MSC Cruises policies and procedures and under the supervision of the SPA manager, the Assistant SPA Manager is responsible for helping ensure the smooth running of the SPA and Gym by supporting the SPA Manager with all aspects of the SPA operation and providing assistance to the On-board SPA Team to maximise SPA revenue and...

  • BARS Manager Assistant

    vor 7 Monaten

    Geneva, Schweiz MSC CRUISES Vollzeit

    JOB PURPOSE Do you have experience Managing Bar Venues with more than 1000 people?!? If you worked in a fast pace environment with a big crows than we are looking for you! The Assistant Bar Manager leads a multicultural team and oversees the shipboard beverage operations for all bars/lounges, outlets and crew bar areas in order to achieve the best...

  • Assistant Relationship Manager Intermediaries

    vor 5 Monaten

    Geneva, Schweiz CH10 - BJB Bank Julius Baer & Co. Ltd. Vollzeit

    At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together. The Assistant supports the Team and the Relationship Managers (RMs) with all Intermediaries and end-client requests on...

  • Administrative Assistant

    vor 3 Wochen

    Geneva, Schweiz Interiman Vollzeit

    For one of our clients based in Geneva and active in the Cosmetics sector, we are looking for an Assistant  ( 20% - Ideal for Students) on a 8-month temporary Assistant H/FDESCRIPTION DE LA MISSIONThis role is ideal for students seeking hands-on experience in a professional environment while balancing their studies. The successful will provide essential...

  • Executive Assistant

    vor 3 Wochen

    Geneva, Schweiz Michael Page Vollzeit

    Executive Support: Provide comprehensive administrative support to senior executives, including managing calendars, scheduling meetings, and coordinating travel arrangements.Communication Management: Handle all forms of communication, including emails, phone calls, and correspondence, ensuring timely and professional responses.Meeting Coordination: Organize...

  • Secretaries/Office Assistants

    vor 8 Monaten

    Geneva, Schweiz WTO Vollzeit

    Secretaries/Office Assistants provide a range of secretarial support to respective divisions. They assist in the preparation of documents and logistical arrangements for meetings, events or technical assistance activities, as well as organize and manage the filing and correspondence as appropriate. Requirements: Completion of secondary...

  • Private Household Manager

    vor 3 Monaten

    Geneva, Schweiz INTERIMAN Vollzeit

    INTRODUCTION: We are seeking an experienced, discreet, and highly organized Private Household Manager & Personal Assistant to manage the day-to-day operations of a private household in Switzerland (Vaud).DESCRIPTION DE LA MISSION: This person will support the principal with all aspects of household management, personal errands, travel support, and serve as a...

  • Executive assistant

    vor 2 Wochen

    Geneva, Schweiz Michael Page Vollzeit

    Executive Support: Provide comprehensive administrative support to senior executives, including managing calendars, scheduling meetings, and coordinating travel arrangements. Communication Management: Handle all forms of communication, including emails, phone calls, and correspondence, ensuring timely and professional responses. Meeting Coordination:...

  • Assistant de direction

    vor 7 Monaten

    Geneva, Schweiz Dieci AG Vollzeit

    Dieci est une pizzeria réputée, reconnue pour ses pizzas savoureuses et son service exceptionnel. Nous sommes à la recherche d'un responsable manager/assistant de direction passionné de pizza pour rejoindre notre équipe dynamique. Si vous êtes un amateur de pizza, un spécialiste du Take Away & Livraison et que vous avez de solides compétences en...

  • Assistant de direction

    vor 7 Monaten

    Geneva, Schweiz Dieci AG Vollzeit

    Dieci est une pizzeria réputée, reconnue pour ses pizzas savoureuses et son service exceptionnel. Nous sommes à la recherche d'un responsable manager/assistant de direction passionné de pizza pour rejoindre notre équipe dynamique. Si vous êtes un amateur de pizza, un spécialiste du Take Away & Livraison et que vous avez de solides compétences en...

  • Assistant de direction

    vor 7 Monaten

    Geneva, Schweiz Dieci AG Vollzeit

    Dieci est une pizzeria réputée, reconnue pour ses pizzas savoureuses et son service exceptionnel. Nous sommes à la recherche d'un responsable manager/assistant de direction passionné de pizza pour rejoindre notre équipe dynamique. Si vous êtes un amateur de pizza, un spécialiste du Take Away & Livraison et que vous avez de solides compétences en...

  • Executive Assistant

    vor 1 Monat

    Geneva, Schweiz Michael Page Vollzeit

    Executive Support: Provide comprehensive administrative support to senior executives, including managing calendars, scheduling meetings, and coordinating travel arrangements.Communication Management: Handle all forms of communication, including emails, phone calls, and correspondence, ensuring timely and professional responses.Meeting Coordination: Organize...

  • Administrative assistant H/F

    vor 2 Wochen

    Geneva, Schweiz INTERIMAN Vollzeit

    INTRODUCTION: Our Client, a leading FMCG International Company based Geneva is looking for an : Administrative assistant 100% For a 7 months temporary contract starting in January 2025 DESCRIPTION DE LA MISSION: • Organize and maintain administrative document filing (Excel and Word). • Manage inventory and procurement of office supplies and equipment....

  • recruitment & Talent Manager

    vor 7 Monaten

    Lake Geneva, Schweiz de Donnea & Partners Sàrl Vollzeit

    .We have been mandated to search on exclusive basis for our client, a group of very well-known top luxury & upscale hotels in Switzerland, for their - **Recruitment & Talent Manager** **Company overview**: This hotel group has various award-winning luxury & upscale properties in Switzerland. You would be based at their offices in the Lake Geneva region. -...

  • Stagiaires Assistant/e F&B

    vor 3 Monaten

    Geneva, Schweiz Eldora SA Vollzeit

    Stagiaires Assistant/e F&B - issus d'une école hôtelière chez Eldora SA | softgarden View job here Stagiaires Assistant/e F&B - issus d'une école hôtelière Temps...

  • Executive Assistant to CIO

    vor 4 Wochen

    Geneva, Schweiz LHH Vollzeit

    For one of our clients based in Geneva, we are looking for an Executive Assistant (M/W) for a temporary contract until end of April to assist their CIO.Your responsibilities: Coordinate and manage the CIO's schedule such as meetings, appointments, and travel arrangementsHandle incoming and outgoing communications Draft agendas, take minutes and follow up on...

  • Assistant Relationship Manager

    vor 2 Monaten

    Geneva, Schweiz SYZ SA Vollzeit

    If you are passionate about meeting client needs, want to challenge the status quo and be part of an innovative environment and future, the Syz Group can bring you what you are looking for. Working at Syz takes a blend of collaboration, entrepreneurial spirit and willingness to pull together. In return for your talent and dedication, you can expect a...

  • Administrative Assistant H/F

    vor 3 Wochen

    Geneva, Schweiz INTERIMAN Vollzeit

    INTRODUCTION: For one of our clients based in Geneva and active in the Cosmetics sector, we are looking for an : Administrative Assistant ( 20% - Ideal for Students) on a 8-month temporary contract DESCRIPTION DE LA MISSION: This role is ideal for students seeking hands-on experience in a professional environment while balancing their studies. The successful...

  • Stagiaire Assistant/e administratif F&B

    vor 3 Monaten

    Geneva, Schweiz Eldora SA Vollzeit

    Stagiaire Assistant/e administratif F&B - issue d'une école hôtelière chez Eldora SA | softgarden View job here Stagiaire Assistant/e administratif F&B - issue d'une école hôtelière ...

  • Assistant(e) Commerciale

    vor 5 Monaten

    Geneva, Schweiz CHANEL Vollzeit

    La division Parfums & Beauté affirme sa singularité à travers une promesse : révéler la beauté de chaque femme dans ce qu'elle a de plus singulier, à travers ses produits de parfumerie, de maquillage et de soin. Cette philosophie est largement héritée de Mademoiselle Chanel, qui a toujours œuvré pour affirmer sa propre indépendance et celle de...