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Office Assistant
vor 1 Monat
For one of our clients, a renowned institution based in Geneva, we are looking for an Office Manager (M/F):
Your Responsabilities:
- Adhere to the service excellence model to ensure every interaction with members leaves a lasting impression.
- Apply service excellence principles to all engagements; promptly welcome members, vendors, and visitors to the office, and promptly address their inquiries or direct them to the appropriate personnel.
- Handle incoming telephone calls, addressing inquiries or routing them to the relevant department personnel as needed.
- Manage mail sorting and distribution, as well as prepare departmental correspondence and documents.
- Contribute to enhancing business efficiency and member services by performing various functions and assisting with tasks as needed.
- Procure and oversee office supplies as necessary, ensuring smooth operations.
- Support colleagues, branches, offices, and departments across the company with various tasks and initiatives.
- Foster positive professional relationships with both members and colleagues.
- Create and manage databases and spreadsheets to facilitate departmental reporting, utilizing diverse software applications. Generate simple to intermediate database queries for analysis when required.
- Address member inquiries and requests promptly, efficiently, and with a friendly demeanor.
- Engage in diverse short and long-term projects as assigned.
- Participate in training programs offered by the company.
- Coordinate scheduling of conference rooms and meetings as needed.
- Fulfill any additional duties within the scope of the institution directed by management.
- Ensure compliance with the institution and anti-money laundering policies and procedures.
- Vigilantly observe and report any suspicious activity.
Your Profile:
- Successful attainment of education requirements and a minimum of 3 years as Office Manager/Administrative Assistant.
- Substantial banking experience is a strong asset
- Proficient computer skills with a strong understanding of Microsoft Office applications
- Outstanding aptitude for customer service.
- Exceptional verbal and written communication abilities in both French and English.
- Enthusiasm for embracing new responsibilities as the role progresses.
- Strong organizational skills and willingness to occasionally work extra hours as required.
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