EMEA Payments Client Service Account Manager
vor 14 Stunden
DescriptionA Client Service Account Manager (CSAM) is the 'window' into J.P Morgan Payments and is the primary point of contact for our clients. A CSAM is responsible for delivering best in class service and strives to achieve 100% client satisfaction by building deep and meaningful relationships with key contacts within a client's organization. As a Client Service Account Manager in our Payments team, you will be the client's champion, empowered to identify process improvements, opportunities for growth and will have full responsibility for delivering regular "Service Reviews" with clients either in person or remotely. You will develop an excellent understanding of the client's primary business, the products and services they receive from J.P. Morgan and collaborate with other J.P Morgan key stakeholders to ensure we provide a seamless client experience.Job responsibilitiesBe responsible for the Client experience across all aspects of their day to day relationship with JPMorgan Payments and understand the Client's business to anticipate their servicing needs and provide appropriate support and solutions Maintain an accurate and active service temperature check for all Clients within the CSAM's portfolio. Identify and remediate service issues that impact the ClientAssist in developing and executing jointly agreed service plans that focus on process improvements for Clients. Promote use of our electronic service tools to allow Clients to easily find the payment related information they requireAnalyze the end to end payment process and associated activities in order to identify related efficienciesParticipate in and support Payments business initiatives that will positively impact the Client experienceIdentify and effectively communicate internally all opportunities for Payments product developmentDevelop strong and trusted internal partnerships (e.g. Sales, Operations, Product, other lines of business). Identify and escalate potential risk associated with Client activitiesRequired qualifications, capabilities, and skillsFluent English and German - obligatoryStrong Customer-facing / relationship management experience in similar areaAbility to develop and mobilize internal network, key stakeholders and associated resourcesKeen interest in the Banking digital technology transformation agendaIn depth understanding of the importance of our Diversity, Opportunity and Inclusion philosophyStrong organizational skills; ability to manage multiple priorities whilst meeting deadlines and effectively work under pressurePreferred qualifications, capabilities, and skillsFrench or Italian language - nice to have.
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EMEA Account Manager
vor 14 Stunden
Eastern Switzerland beqom VollzeitJoin beqom - where tech meets impactbeqom is a high-growth B2B SaaS company that provides industry-leading tools for pay equity and transparency, compensation, and performance management.Trusted by some of the world's most respected companies, beqom enables HR and business leaders to navigate global compliance and make smarter pay decisions that attract,...
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Strategic Account Manager Emea
vor 2 Wochen
Switzerland Arrow Electronics, Inc. Vollzeit**Position**: Strategic Account Manager EMEA (m/w/d) **About SiliconExpert** Since 2000, SiliconExpert helps you make better data-driven decisions with a human-driven experience. Over 500 electrical, software and data engineers handcraft our component database of more than one billion parts to deliver the most comprehensive and current tools in the...
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Account Executive
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Eastern Switzerland Bottomline VollzeitWhy Choose Bottomline?Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If...
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Key Account Manager
vor 14 Stunden
Eastern Switzerland Nippon Express Europe VollzeitThe Nippon Express Group is one of the leading global logistics service providers, with its Japanese corporation headquartered in Tokyo. We offer a wide range of services including air and ocean freight forwarding, cargo handling, removal services, and warehouse operations. With over 73,000 professionals in 50+ countries and regions, the NX Group is renowned...
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Client Service Specialist
vor 14 Stunden
Eastern Switzerland JPMorganChase VollzeitDescriptionA Private Banking Client Service Specialist is the primary contact for all service related needs of a Private Banking client. A CSS works with bankers, investors, various product specialists, mid-office and operations teams to deliver a seamless and integrated experience to our clients across all Private Banking productsEach CSS works is...
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Senior Account Manager
vor 14 Stunden
Eastern Switzerland Valiantys VollzeitAbout ValiantysValiantys transforms how organizations work by delivering expert solutions that increase enterprise and team agility. Valiantys unlocks the full value of Atlassian's System of Work, helping customers revolutionize product development, streamline enterprise service management (ESM), and accelerate cloud transformation. Federal and highly...
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Senior Payments Specialist
vor 14 Stunden
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vor 14 Stunden
Eastern Switzerland STACK EMEA VollzeitAre you ready to take ownership of high-value data center construction projects and play a key role in the continued growth of STACK Infrastructure across EMEA?STACK Infrastructure is currently looking for a Commercial Manager to join our high-performing EMEA Commercial Team, which oversees more than €1 billion in annual capital expenditure. This is a...
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Client Relationship Officer
vor 14 Stunden
Eastern Switzerland Pictet Group VollzeitYour teamPictet Asset Services provides custody, fund services and trading solutions for external asset managers, fund managers and institutional clients. We manage every aspect of the asset servicing value chain and our range of bespoke solutions include value-adding analytics, trading strategy support and digital front-end interfaces designed to provide an...
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Major Account Manager
vor 14 Stunden
Eastern Switzerland Fortinet VollzeitDescriptionJoin Fortinet, a global cybersecurity leader with over 20 years of innovation, as we continue shaping the future of networking and security. Our mission is to protect people, devices, and data everywhere. We are now hiring a Major Account Manager to support the continued growth of our public sector business in Switzerland, with a focus on Federal...
