EMEA Account Manager

vor 23 Stunden

Eastern Switzerland beqom Vollzeit

Join beqom - where tech meets impactbeqom is a high-growth B2B SaaS company that provides industry-leading tools for pay equity and transparency, compensation, and performance management.Trusted by some of the world's most respected companies, beqom enables HR and business leaders to navigate global compliance and make smarter pay decisions that attract, retain, and motivate top talent.Founded in Switzerland and serving clients worldwide, our powerful, enterprise-ready products are fueled by beqom pay intelligence.The RoleAs an Account Manager at beqom, you will be responsible for a portfolio of enterprise clients using both our historical compensation management platform and our new platform offerings (Pay Equity, Pay Transparency, and next-generation Compensation & Performance Management solutions).You will act as the key commercial contact for your accounts, driving retention and growth, managing renewals, identifying upsell opportunities, and ensuring long-term client satisfaction. You'll engage with a variety of stakeholders (HR, IT, Procurement, Finance) across different industries and implementation contexts.This is a strategic role, requiring strong business acumen, autonomy, and the ability to work across teams (Pre-Sales, Support, Services, Legal, etc.) to deliver value and strengthen our client partnerships over time.What will you be doing?Own and manage the overall relationship with your assigned accounts.Drive account performance of ≥95% GRR and ≥115% NRR year-on-year across your account portfolio.Lead renewal cycles and support the negotiation of commercial and contractual terms.Identify and qualify upsell and cross-sell opportunities and drive them through to close.Build and maintain long-term relationships with key stakeholders at various levels (C-suite, HR leadership, IT, Procurement, etc.).Serve as the internal advocate for your clients, ensuring alignment across beqom teams.Monitor adoption and satisfaction across your portfolio, and proactively manage risks.Collaborate with internal teams to address client requests and ensure smooth execution.Provide regular account updates, contribute to internal planning and forecasting.Stay up to date on compensation trends and beqom's evolving product landscape.What are we looking for?5+ years of experience in B2B Account ManagementProven track record in managing large or complex customer accounts over multi-year relationships.Ability to navigate both legacy and new product environments, with a structured and adaptable approach.Excellent communication skills and the ability to engage confidently with executive and operational stakeholders.Strong sense of ownership, strategic mindset, and commercial acumen.Comfortable working cross-functionally and coordinating multiple internal stakeholders.Fluent in English and German (written and spoken).Willingness to travel (approx. 2-3 days per month), depending on client needs.Bonus points if you have:Account Management experience in SaaS, HR Tech or enterprise software sectors.Why join us?Your career, your design. Unleash your ambition in our dynamic, autonomous environment.Drive meaningful change. Build a fairer future for every employee by joining a market leader that is improving the world of work.Belong to something bigger. Collaborate with a passionate, diverse and talented team around the globe.Applications must be submitted in English.

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