Business Capability Lead

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Business Capability Lead role for Make will be part of the PT Business Capability Center of Excellence (CoE). This is a community of Business Capability Specialists, Leads & Owners who are responsible and accountable for the systems, data and communities that support the PT Plan to Deliver (P2DP) and Commercial Sales & Distribution (MP2C) business processes. These are the supply chain and manufacturing processes we utilize in PT.   They focus on driving innovation, continuous improvement, and transformation of business processes and strategies with their site and global business partners. They also play a key role in shaping the future business processes being developed for ASPIRE (SAP S/4 & OMP implementation project) and other Global initiatives, e.g. MES Core. 

This role  will  partner with peers in the Business Capability team, the extended community including SMEs in all relevant functions, internal and external customers, and suppliers to contribute to the implementation of End-to-End solutions that optimize performance across functions and processes. This includes supporting efforts that arise from MES roll outs, ASPIRE deployments, implementation of PT initiatives, or continuous improvement efforts.  In this role you are responsible for supporting process execution to keep it harmonized and aligned across the different organizations. You will also support data steward efforts as needed, utilize Lean methods in daily activities, and  display PT Behaviors. You may also play a product owner or product manager role on an agile team. 

You will contribute to process vision & strategy in alignment with business goals and the respective Business Capability Owner and act as the BCO delegate as needed. Furthermore you:

• Own & Lead process performance of a cross-stream set of L3 & L4 processes, their KPIs/PHIs and the Continuous Improvement for these processes.   Act as a deep subject matter expert and as a data steward as needed for your core processes

• Proactively partner with fellow BCLs, BCOs, BCSs, and internal and external customers to implement End-to-End solutions & continuous improvement initiatives that optimize performance across functions. Look ahead to predict future stakeholder and business needs. Manages expectations effectively

• Track and troubleshoot process and system performance issues, working closely with the Business Capability Owner, the functional Business Capability community network, agile team members, local business process owners and Ix representative to identify root cause and remediation. Acting as the first line of escalation and triage for process issues.  Ensure remediation requests for system issues are submitted through the appropriate channels and escalated to the proper communities

• Develop & update global training materials, global SOPs and work instructions. In addition, create, update and maintain process flows, process descriptions, and/or requirements documents for owned  processes as needed.  Providing training for end users

• Act as or support a Product Manager or Product Owner role on an agile team to support PT Business Capability CoE business processes as needed

You have a Science or Engineering BS/BA is a must; advanced degree (MS, MBA) preferred in a technical, business, supply chain or pharmaceutical field. Furtjhermore:

• 10+ years of pharma industry (Supply Chain, Procurement, or Operations) experience in cross-cultural environments with extensive experience in successfully implementing large scale change

• Experience working on the network SAP replacement project (ASPIRE), experience working in an agile team role, and deep technical expertise in deliver/intercompany related processes

• Expert in current Make / Produce Product business processes and ASPIRE template

• Proven ability to negotiate and influence effectively at multiple levels within a global organization, both face-to-face and virtually

• Deep knowledge and experience in change management, process optimization, problem-solving, and solution development, with the ability to manage ambiguity and prioritize multiple demands in a dynamic environment

• Lean Six Sigma Green Belt and APICS and/or SCOR certification preferred

• Experience in Business Process Excellence, applying LEAN, and Agile methodology 

• Experience working in SAP replacement projects and Agile teams as a Product Owner or Product Manager

This role is levelled as SE6 or SE7, depending on the seniority of the selected candidate.

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.