Manager Commercial Aftersales Fra
Vor 4 Tagen
Rattaché·e à la direction du service après-vente, vous participez activement à la stratégie commerciale sur le marché suisse, avec pour objectif d'optimiser le chiffre d'affaires et la rentabilité tout en renforçant la fidélité des clients et du réseau de partenaires.
Vos responsabilités :
- Piloter la stratégie commerciale après-vente pour développer les ventes de pièces et accessoires sur le marché suisse.
- Élaborer et suivre le budget annuel ainsi que les objectifs du réseau de partenaires de service.
- Analyser les performances (fidélité clients, ventes, rentabilité) et mettre en place des plans d'action correctifs.
- Déployer les programmes de fidélisation et campagnes promotionnelles en lien avec la communication.
- Animer et accompagner le réseau afin d'améliorer la performance commerciale et la satisfaction client.
Votre profil :
- Formation supérieure (Bachelor ou équivalent) et 8 à 10 ans d'expérience dans une fonction commerciale, idéalement dans le secteur industriel ou technique ou bien d'équipement
- Solides compétences en analyse de performance et gestion de projets.
- Excellente maîtrise du français et de l'allemand, anglais courant.
- Très bonne aisance avec Microsoft Office et les outils de reporting.
- Esprit stratégique, sens du résultat et passion pour l'automobile.
- vente indirecte ou de distribution est un plus
- Force de proposition
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