Manager Commercial Aftersales Fra

Vor 4 Tagen


Geneva, Illinois, Schweiz LHH Vollzeit

Rattaché·e à la direction du service après-vente, vous participez activement à la stratégie commerciale sur le marché suisse, avec pour objectif d'optimiser le chiffre d'affaires et la rentabilité tout en renforçant la fidélité des clients et du réseau de partenaires.

Vos responsabilités :

  • Piloter la stratégie commerciale après-vente pour développer les ventes de pièces et accessoires sur le marché suisse.
  • Élaborer et suivre le budget annuel ainsi que les objectifs du réseau de partenaires de service.
  • Analyser les performances (fidélité clients, ventes, rentabilité) et mettre en place des plans d'action correctifs.
  • Déployer les programmes de fidélisation et campagnes promotionnelles en lien avec la communication.
  • Animer et accompagner le réseau afin d'améliorer la performance commerciale et la satisfaction client.

Votre profil :

  • Formation supérieure (Bachelor ou équivalent) et 8 à 10 ans d'expérience dans une fonction commerciale, idéalement dans le secteur industriel ou technique ou bien d'équipement
  • Solides compétences en analyse de performance et gestion de projets.
  • Excellente maîtrise du français et de l'allemand, anglais courant.
  • Très bonne aisance avec Microsoft Office et les outils de reporting.
  • Esprit stratégique, sens du résultat et passion pour l'automobile.
  • vente indirecte ou de distribution est un plus
  • Force de proposition


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