Administrative Assistant 80%

vor 2 Wochen

Genf GE, Schweiz Nord Anglia Education Vollzeit

**Date**:9 Sep 2024**Location**:Geneva, CH**Job ID**:3607**School**:Collége du Léman, Geneva**Company**:Nord Anglia Education- WHO WE ARE
- Collège du Léman is one of Switzerland’s most prestigious international schools, located on the edge of Lake Geneva in view of the Swiss Alps. We welcome children from 2 to 18 years old to become part of a truly international community with more than 120 different nationalities. Our vision is to shape generations that harness differences and empower our students to change the world for the better.
- We nurture individual strengths through our outstanding educators and the sheer breadth of opportunities that we offer as part of our curriculum and activities.
- Collège du Léman is part of the Nord Anglia Education family of more than 80 premium schools, educating students in over 30 countries.
- MAIN PURPOSE OF THE ROLE
- To assist the Extracurricular Department in the planning, organisation, subscriptions, implementation and coordination of all extracurricular activities for day and boarding students, including private lessons.
- KEY RESPONSIBILITIES

**Customer Service**
- Provide help and advice to parents using the Extracurricular program offer;
- Investigate and solve customer’s problems;
- Keep accurate records of discussions or correspondence with parents.

**Administration**
- Follow up of student’s subscription, attendance record and cancellation process
- Provide support for the administration of the private lesson program (Lessons planning, client service, registration, process, etc.)
- Support the logistics for delivering the activities and private lessons: teacher’s relations; absences; covers; room reservation
- Ensure departmental filing is kept updated
- Maintain up to date the Extracurricular database
- Provide support on the annual and periodical extracurricular activities planning implementation of new programs
- Other tasks as required.
- SKILLS AND COMPETENCIES
- Excellent communication skills: written and oral
- Customer service oriented
- Excellent analytical skills
- Ability to work in a team and independently
- Problem solving mindset
- Excellent organisation skills
- Ability to work under pressure
- Detail oriented and meticulous.
- QUALIFICATION AND KNOWLEDGE
- Graduate qualification, preferably from a hospitality school, CFC Commerce, or with a travel agent diploma
- Experience in administration/finance with an advanced level in Excel and Word.

ESSENTIAL INFORMATION
- It is important that the post holder is always aware of Child Protection guidelines and observes a professional distance from students whilst still developing effective working and caring relationships. You understand and embrace the importance of diversity and inclusion and stand against discrimination in any form. Background investigations and reference checks for the past ten years will be conducted during the selection process.

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