Program Manager I

LOCATION: Zurich, CH, CH-8050 Geel, BE, 2440 Hoorn, NL, 1625 HV Wieringerwerf, NL, 1771 SP- STATUS: Exempt- REQ ID: 35748At Raven, we help farmers serve the world. This purpose guides the work and passion of our team members, who operate at the intersection of agriculture, technology, and innovation. For over 65 years, we’ve dedicated ourselves to learning more so we can grow as individuals and as a team. Today, we are united by our mission to develop a better and more sustainable planet for each of us.

**Summary**

Collaborate with others to manage customer programs relating to product introductions and ongoing service. Responsible for ensuring reliable communication and interaction between internal teams and external customers.

**Essential Functions**
- Monitor and serve as a liaison for operations related to assigned program to ensure that policies and procedures are followed, goals and quality are being met, and service and project goals are being accomplished effectively.
- Manage and make decisions for all aspects of program or account, within guidelines.
- Initiate corrective actions as necessary as they relate to the program or account.
- Develop systems to provide for proper evaluation, control, and documentation of assigned activities.
- Assist in the development and monitor the program’s or account’s budget and results.
- Assist with contract review and meeting the requirements.
- Analyze strategies for cost effectiveness.
- Contribute to the sales forecasting function.
- Administer Quarterly Business Reviews.
- Ensure adherence to project plans and timelines to be met by internal and external resources.
- Assist with coordinating product testing and product certification.
- Depending on division, attend trade shows and provide support to remote staff.
- Prepare various documents and reports as needed.

**Qualifications**
- Bachelor’s degree in business, engineering, or related field.
- Minimum 2 years related experience, or equivalent combination of education and experience.
- Experience with program management and service is preferred.
- Proficient with a computer, including Microsoft Office programs.
- Strong administrative skills. Must be very detail oriented.
- Exceptional oral and written communications.
- Strong organizational, multi-tasking, and time management skills.
- Team player who is self-motivated, and has ability to work with mínimal supervision.
- Ability to communicate effectively with team members and leadership staff.
- Ability to travel 10%, up to 50% of time, depending on position.
- Annual Motor Vehicle Record (MVR) check required. Refer to Raven Vehicle Operations Policy CS-13 for guidelines.

**Benefits**
Not all benefits are created equal, but we’ve got you covered. Raven not only offers a wide range of benefits that encourage wellness and preventative care, but we also provide the right tools and programs to help you achieve it. Our benefits package includes medical, dental, vision, company-paid life and disability insurance and 401k. We offer workplace flexibility policies to promote work/life balance in addition to paid time off (PTO) benefit. Team Members can also take advantage of additional benefit programs such as education assistance, our onsite fitness center or fitness center reimbursement, employee assistance program (EAP) and much more.

**EEOC Statement**

Raven is committed to providing equal employment opportunity to all qualified employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law.

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