Principal Product Designer

**Smallpdf, the world's most loved PDF software, is on the lookout for a Principal Product Designer. You’ll be joining our team in Zurich**

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Who are we?*

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Your Mission*
As a Principal Product Designer at Smallpdf, you will be part of the design and research team. Your mission is to understand our customers and design solutions that help them achieve their goals, and ultimately grow our business. You will work in cross-functional product teams, together with PMs, engineers, and other experts to shape the user experience across the Smallpdf products for 40+ million users from all over the world.

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**️ Your Responsibilities**
- Shaping and driving User Experience in the field of your responsibility.
- Dig into user insights and data to drive design decisions.
- Create sketches and wireframes, user flows, customer journeys, and lo-fi interactive prototypes to test ideas and concepts.
- Drive decision making with the user’s point-of-view while understanding how to drive company value
- Design smooth user interactions that enable our customers to achieve their objectives in the best possible way.
- Design reusable UI components and contribute to scale and maintain our design system.
- Conduct user research and usability testing with the help of our research department when needed.
- Translate quantitative and qualitative insights into design ideas and concepts.
- Strong collaboration with team and stakeholders
- TLDR: Design simple, elegant and smooth user experiences that help our users and customers achieve their goals, with WOW moments : )
**Your Profile**
- 7+ years of in-house experience in the digital product environment, working on UX of consumer-facing products, ideally in the SaaS sector
- Bachelors, Masters or PhD in the field of Design, HCI, Computer Science, Product Design, or other field emphasising design, creativity and human behaviour.
- A solid and compelling digital portfolio showing working examples of well-executed UX processes and designs that display a thorough understanding of UX, interaction design and interface design principles.
- Strong exposure to all aspects of the UX spectrum - discovery and exploration, defining and executing user research, information architecture, user testing, A/B testing, design system.
- Keen in understanding the real user problems (have a user mindset, create customer journeys and user flows, identify use cases and edge cases).
- A solid design process and workflow, with excellent sketching, wire-framing and rapid prototyping skills.
- An holistic and customer centric mindset, with a strong focus on the end-to-end customer experience. You have the big picture in mind, you design scalable long-term solutions, as well as short-term improvements that bring value to both our customers and the business.
- A solid understanding and ability to use data and qualitative insights to inform your design decisions.
- A strong user empathy and understanding of human psychology, emotional and persuasive design and usability principles.
- Hands-on experience with Figma or similar design tools.
- Team player with experience working across teams and professionals at any level.
- Sense of ownership in your performance and its impact on the company’s success.
- Excellent interpersonal, communication, and collaboration skills.
- Excellent time-management skills.
- Able to thrive in a fast-paced setting.
- Excellent English, both verbal and written. Any other language is a plus
- Based in Zurich or willing to relocate.
- Valid work permit to live and work in Switzerland.
**Why Smallpdf?**
We put our people first and prioritise work-life balance.
You get to impact the way over 40 million people get work done every month.
Push boundaries and dare to fail—that’s how we learn
Enjoy the flexibility of a hybrid work environment. (You’ll only need to be in the office one day per quarter. )
️ 20 calendar days’ paid leave a year, plus year-end company holidays.
A personal development budget of up to 2,000 CHF every year, plus 8 days off for courses or training.
Possibility of an employee stock ownership plan (ESOP). Conditions apply.
Learn or improve your German with free lessons. Fantastisch, ja?
‍ Hack days to challenge you and your team, plus build amazing things.
BBQs, game nights, meet-ups in the Swiss Alps, or in kayaks on Lake Zurich—we’re serious about great coffee, karaoke, and Mario Kart, too

Rated by Forbes as one of the top 10 cities in the world for work-life balance, Zurich is the place to work for anyone who wants more out of life. From chocolate, cheese, and rӧsti to snow-capped mountains, haute couture, Swiss-made watches, and outstanding public transport, whatever it is that makes your heart beat faster, it’s all right here in Switzerland—the home of Smallpdf.