Employee Relations

Johnson & Johnson is currently recruiting an Employee Relations & Labor Relations Manager, Switzerland. This position may be located in Switzerland or within the EMEA region and may have Hybrid Remote capabilities.

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people.

With $82.1 billion in 2020 sales, Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen. Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. Johnson & Johnson is the world's most comprehensive and broadly-based healthcare Company, touching the lives of nearly a billion people every day. Our Family of Companies throughout the world compete in consumer, pharmaceutical and medical devices & diagnostics markets and have the skills and resources to tackle the world's most pressing health issues.

**Role & Responsibilities**:
The Employee Relations & Labor Relations (ER/LR) Manager, Switzerland has overall responsibility for leading the delivery of Employee Relations and Labor Relations Services for designated workforce groups within Switzerland.

**Key Responsibilities**:

- Effectively manage Employee Relations matters such as low performance, grievances, and discipline and employment law expertise in their perimeter
- Manage Labor Relations in partnership with the Businesses such as CBA administration and negotiation, employee representatives’ meetings, labor relations procedures, etc.
- Provide overall labor relations support throughout the collective bargaining process
- Drive proactive initiatives to increase ER/LR awareness with managers & employees and support any ad hoc workforce events such as M&A, Divestitures, etc. that require ER or LR involvement
- Operate as a steward for the company by escalating matters of concern as necessary to ensure that the interest of the company is protected
- Manage assigned cases to ensure the proper resolution of service requests within defined time periods, levels of accuracy, quality standards, and customer satisfaction levels
- Adhere to established standards and guidelines
- Lead a team that provides services in a timely manner, treats the workforce respectfully, and maintains high levels of confidentiality, trust, and integrity in the handling of sensitive matters
- Foster a culture of rigorous adherence to standards, process excellence, and continuous improvement

Travel will be required approximately 30% of the time.

**Qualifications** Required**:

- A minimum of a Bachelor’s Degree or equivalent
- A minimum of 8 years of HR experience with a concentration in Employee Relations and Labor Relations
- Expertise in Employment and Labor Relations regulations & practices
- Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems
- Experience managing, planning, and implementing projects and strategic change initiatives
- Knowledge of organizational design
- Knowledge of third-party vendors’ management
- Experience in industrial labor relations and direct management of complex negotiations and sensitive issues
- Identified specific expertise on at least one given topic belonging to the ER/LR domain
- Detail-oriented (especially regarding effectively managing employee relations issues and investigations)
- Influence leadership skills, in an indirect, matrix-based, and virtual environment
- Enthusiastic team player with a strong drive to create a positive work environment
- Strong management skills
- Relationship management, coaching, and collaboration skills
- Analytical skills
- Influence, negotiation, and consultative skills
- Strong interpersonal, consultative, and facilitation skills
- Strong presentation skills with the ability to speak across various forums and communicate with diverse audiences
- Strong oral and written communication skills
- Strong MS office and related technology tools skills

**Preferred**:

- Advanced degree in a business field, Human Resources, Industrial Relations, or a Law Degree

**Primary Location**
Switzerland-Zug-Zug
- **Organization**
JNTL Consumer Health I (Switzerland) GmbH (8523)

**Job Function**
Human Resources

**Requisition ID**
2206064897W