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Digital Product Lead
vor 3 Wochen
The World Economic Forum, committed to improving the state of the world, is the International Organization for Public-Private Cooperation. The Forum engages the foremost political, business and other leaders of society to shape global, regional and industry agendas.
Our digital products provide individuals and organizations that engage with the Forum a seamless and efficient way to gain knowledge and strategic insights, develop, and nurture connections, and drive collective action. To support this development, we are looking for an experienced, energetic and user-centric product manager with a strong technical understanding to take responsibility for the personalized
_My Forum _member experience spanning multiple channels (web, mobile).
The product manager will be a linchpin between product strategy and execution, drawing upon their deep technical expertise to navigate the complexities of developing and optimizing a suite of digital tools. They will work with our teams of engineers, designers and content managers to help us bring digital products and features from conception to launch and beyond. This role encompasses oversight of tailored member experiences, state-of-the-art payment management systems, and AI-powered chat experiences. Exceptionally clear documentation and communication skills and the ability to thrive flexibly within a complex organization are necessary.
**Responsibilities**:
Product Development & Lifecycle Management:
- Collaborate closely with engineering teams to ensure product requirements are clear and development efforts align with product goals
- Oversee product lifecycles, from ideation through to launch, monitoring, and iteration
- Ensure product quality and timely delivery by actively participating in sprint planning, retrospectives, and release planning
Technical Leadership:
- Serve as a technical resource for questions related to product technologies, integrations, and infrastructure
- Guide teams on best practices, technical solutions, and potential pitfalls related to the product
- Evaluate emerging technologies and propose how they can be leveraged for our users' benefit
Stakeholder Collaboration:
- Coordinate cross-functional teams, ensuring efficient communication between departments such as Design, Engineering, Business, and Finance
- Solicit feedback from both internal teams and external users to inform product enhancements
Analytics & Performance:
- Monitor product KPIs and utilize data-driven insights to iterate and enhance products
- Drive product growth and optimization through A/B testing, user feedback, and analytics
User Experience & Design Collaboration:
- Partner with UX/UI teams to ensure the delivery of intuitive and user-friendly products
- Prioritize user needs and business objectives to refine product features and user interfaces
**Requirements**:
- Advanced university degree in a technical or other relevant field
- 6+ years of relevant industry experience in product management for consumer-facing digital products
- Strong analytical thinker and inspirational team leader with a passion for product
- Proven technical acumen and ability to converse in-depth with engineering teams with a solid understanding of technical infrastructure and coding practices
- Industry experience of digital analytics and data driven decision making for product management
- Experiences with Agile development methodologies and tools (e.g. JIRA)
- Design experience including mock-ups and rapid prototyping
- Fluency in English, with excellent written, digital and verbal communication skills
- Experience with payment platforms and
is a plus
Why work at the Forum:
The Forum believes that progress happens by bringing together people from all walks of life who have the drive and the influence to improve the state of the world by building awareness and cooperation, shaping mindsets and agendas, and driving collective action. Join us and become a driver for positive change
