Deputy Flagship Store Manager

Vor 6 Tagen

Zürich CHZH, Schweiz Swatch AG Vollzeit

The company

"Time is what you make of it."

 

Swatch is one of the leading Swiss watch manufacturers and at the same time one of the world's most famous brands.

Since 1983, Swatch has revolutionized the watch industry. We owe this success to the passionate commitment of our employees. Become part of our dynamic, international team

Job description

Leading the team with the store- and assistant store manager

  • Help recruiting new employees according to a predefined profile and with the agreement of HR and retail manager
  • Integrating and training new employees
  • Passing the passion for the brand on to the team, to constantly evolve customer service
  • Accompany and foster co-workers, to ensure they continue the acquisition of new skills and their employment during sales (selling skills, products, visual merchandising)
  • Organisation and execution of meetings in collaboration with the store- and assistant store manager
  • Regular evaluation of the performance, skills, and development of each co-worker by conducting MAG's, etc.
  • Paying attention to co-workers (praise success, discuss problems), to build up trust, as well as to build it out
  • Take on a neutral role/referee in case of occurring conflicts
  • Regularly organise meetings (minimum once a week)
  • Motivating and empower co-workers on a daily basis, to reach monthly and quarterly primes.

 Sales management: boost sales

  • Knowledge of different collections and products (tendencies, style, material, etc.)
  • Constant monitoring, to ensure a unique purchase experience (availability of the team, quality of the customer care, speed of cashing in, role reversal within the team)
  • Ensuring the regularly offered services to customers (repairs, exchange, vouchers, delivery by mail, etc.)
  • Staying vigilant concerning eventual theft, so it can be prevented
  • Tour-guide-business

Setting the scene for the brand (image, product, merchandising)

  • Steadily monitoring, to ensure a safe, tidy, and clean store
  • Monitor the overall comfort, to ensure the customer experiences it (atmosphere within the store, lighting, music, etc.)
  • Organising and executing the presentation by respecting the norms of merchandising and guidelines (take on changes, depending on the store

 Leading the store in collaboration with the store- and assistant store manager

  • Manage the contracts and plans under compliance of all social rules and norms, which are predefined by labor law
  • Optimising expenditures, which can influence the operating statement (office supplies, telephone, etc.)
  • Take on the role as a role model concerning the strict compliance of the cash register manual and different procedures in terms of money (bank statements, status of cash register, etc.)
  • Analyse results based on collections and indicators, so a plan can be realised
  • Ensuring the information flow and directing it to the hierarchy

Store organisation in collaboration with the store- and assistant store manager.

  • Ensuring the perfect condition, maintenance as well as the necessary materials of the store
  • Monitoring the organisation and clean-up of the material reserve as well as the back office according to the defined process
  • Ensuring the logistical tasks (qualitative and quantitative control of deliveries, unpacking the packages and placement of wares within the store)
  • Apply and respect the various specifications of the product flow (process of falsely delivered wares, transfers, defect wares, returns, etc.)
  • Confirmation of ware-orders and ensuring the optimal replenishment of wares according to the analysis of the stock

 

 

Profile

Besides his main tasks/goals, to excite the customers and respect the brands policy, the deputy flagship store manager must fulfil the following mission:

  • Leading of a team in collaboration with the store manager
  • Boost the sales
  • Setting the brand into scene
  • Ensuring the organisation as a whole and management of the store in collaboration with the store manager

Commitment to progress

The behavioural model obligates every employee to take on professional responsibility. The deputy store manager commits to:

Foster the brand by means of his behaviour

Respect the work tools and work environment Guaranteeing the safety of the wares and people Foster the interpersonal relationships (good communication) Adapt the work plans and absences, to secure a smooth customer service Apply and develop intentions of the company in relation to all expenses

Professional requirements

  • Education as a salesperson in retail and /or education as a sales coordinator with commercial skills as an advantage
  • Experience in sales and leadership of a store and its sales staff, or as assistant store manager
  • Customer oriented and customer friendly
  • Takes on initiative
  • Experience in PR and marketing activities
  • Being proficient in sales strategy
  • Numbers oriented
  • Commitment
  • Representing the brand Swatch

Languages

Mother tongue / Excellent German / Swiss German

Very good to excellent English level (C1 and above)

Any other language a real asset

Company address

SWATCH Retail SA

Human Resources

Nicolas G. Hayek Strasse 1

CH - 2502 Biel/Bienne

Contact

Swatch Retail AG

jid15bff4aa jit0101a

  • Deputy Flagship Store Leadership

    vor 1 Woche

    Zürich, Zürich, Schweiz Swatch AG Vollzeit

    About Swatch AGSwatch AG is a renowned Swiss watch manufacturer and one of the world's most iconic brands. Since 1983, we have revolutionized the watch industry with our innovative approach and commitment to excellence.We are seeking an exceptional Deputy Flagship Store Manager to lead our team in Biel/Bienne. This role offers a unique opportunity to be part...

  • Deputy Flagship Store Manager

    vor 4 Wochen

    Zürich, Schweiz Swatch Ltd Vollzeit

    **Job description**: Leading the team with the store - and assistant store manager - Help recruiting new employees according to a predefined profile and with the agreement of HR and retail manager - Integrating and training new employees - Passing the passion for the brand on to the team, to constantly evolve customer service - Accompany and foster...

  • Deputy Flagship Store Manager

    vor 3 Wochen

    Zürich, Schweiz Swatch Ltd Vollzeit

    **Job description**: Leading the team with the store - and assistant store manager - Help recruiting new employees according to a predefined profile and with the agreement of HR and retail manager - Integrating and training new employees - Passing the passion for the brand on to the team, to constantly evolve customer service - Accompany and foster...

  • Executive Sales Leader

    vor 1 Tag

    Zürich, Zürich, Schweiz Swatch AG Vollzeit

    The Swatch AG flagship store is a dynamic and international hub that embodies the company's passion for innovation and customer experience. We are seeking an exceptional Deputy Flagship Store Manager to lead our team and drive sales growth.

  • Deputy Flagship Store Manager

    Vor 5 Tagen

    Zürich, Schweiz Pouly Tradition Vollzeit

    The company"Time is what you make of it."Swatch is one of the leading Swiss watch manufacturers and at the same time one of the world's most famous brands.Since 1983, Swatch has revolutionized the watch industry. We owe this success to the passionate commitment of our employees. Become part of our dynamic, international team!Job descriptionLeading the team...

  • Deputy Flagship Store Manager

    Vor 6 Tagen

    Zürich, Schweiz Swatch AG Vollzeit

    The company"Time is what you make of it."Swatch is one of the leading Swiss watch manufacturers and at the same time one of the world's most famous brands.Since 1983, Swatch has revolutionized the watch industry. We owe this success to the passionate commitment of our employees. Become part of our dynamic, international team!Job descriptionLeading the team...

  • Store Manager

    vor 3 Monaten

    8001 Zürich, ZH, Schweiz Lovisa Vollzeit

    Lovisa ist ein Fast-Fashion-Einzelhandel Lovisa ist ein globales Unternehmen mit ansteckendem, dynamischem Wachstum **Zusatzleistungen** - Der nächste Schritt auf dem Weg zu einer Karriere als Store Manager in der Modebranche, eine großartige Gelegenheit, Deine Karriere bis hin zu einem Flagship Store zu steigern - Möglichkeit zur Teilnahme am Global...

  • Deputy Flagship Store Manager

    Vor 5 Tagen

    Zürich, Schweiz The SWATCH Group Vollzeit

    Job descriptionLeading the team with the store- and assistant store manager.Help recruiting new employees according to a predefined profile and with the agreement of HR and retail manager.Integrating and training new employees.Passing the passion for the brand on to the team, to constantly evolve customer service.Accompany and foster co-workers, to ensure...

  • Key Leadership Role for Swatch Flagship Store

    Vor 6 Tagen

    Zürich, Zürich, Schweiz Swatch AG Vollzeit

    Swatch AG: A Leading Swiss Watch ManufacturerAt Swatch AG, we are seeking a highly skilled and experienced Deputy Flagship Store Manager to join our dynamic team. This key leadership role is responsible for leading the team, boosting sales, setting the brand in scene, and ensuring the overall management of the store.Responsibilities:• Lead a team of sales...

  • Retail Operations Manager

    vor 4 Wochen

    Zürich, Zürich, Schweiz Gi Group SA Vollzeit

    Gi Group SAWe are seeking a seasoned Retail Operations Manager to lead our flagship store in Zürich. As a key member of our team, you will be responsible for overseeing all aspects of the store's operations, including sales performance, team development, and customer experience.About the RoleThe successful candidate will have a strong background in retail...

  • Retail Leadership Specialist

    vor 4 Wochen

    Zürich, Zürich, Schweiz Gi Group SA Vollzeit

    As a key member of our team at Gi Group SA, you will be responsible for overseeing all aspects of the flagship store in Zürich. This role requires a strong leader who can drive sales performance, develop a high-performing team, and deliver exceptional customer experiences.About the RoleThe Flagship Store Manager will lead a team of Sales Associates,...

  • Assistant Flagship Store Manager

    vor 4 Monaten

    Zürich, ZH, Schweiz L'Occitane Vollzeit

    Die L'OCCITANE Gruppe ist ein weltweiter Hersteller und Anbieter von natürlichen und biologischen Kosmetik - und Wellness-Produkten. Die Gruppe steht für starke Werte wie Unternehmergeist, Teamwork, Respekt und Authentizität. Sie engagiert sich für die Entwicklung von Produkten, die sowohl die Natur als auch den Menschen in vollem Umfang respektieren....

  • Executive Retail Store Director

    vor 3 Wochen

    Zürich, Zürich, Schweiz Gi Group SA Vollzeit

    Flagship Store Manager OpportunityWe are seeking an experienced Flagship Store Manager to lead our Flagship store in Zürich, focusing on delivering exceptional customer experiences and driving sales performance.About the Role:Leadership & Team Management: Hire and train team members with HR support, develop and schedule teams, ensure well-being and manage...

  • Elevated Retail Experience Manager

    Vor 7 Tagen

    Zürich, Zürich, Schweiz Gi Group SA Vollzeit

    We are seeking a highly experienced and skilled Flagship Store Manager to oversee all aspects of our flagship store in Zürich.Job DescriptionOverview:Gi Group SA is proud to partner with Watch Company, a renowned leader in the industry, to bring this exciting opportunity to talented professionals.Salary: $120,000 - $150,000 per year, depending on...

  • Experience Retail Leader for Watch Store

    vor 4 Wochen

    Zürich, Zürich, Schweiz Gi Group SA Vollzeit

    Job Title:Flagship Store ManagerAbout the Role:We are seeking an experienced retail leader to manage our flagship store in Zürich. As a Flagship Store Manager, you will oversee all aspects of the store, including operations, customer experience, and team management.Responsibilities:Leadership & Team Management:Hiring and training sales associates in...

  • High-Performing Retail Store Leader

    Vor 5 Tagen

    Zürich, Zürich, Schweiz Gi Group SA Vollzeit

    At Gi Group SA, we are seeking a seasoned Flagship Store Manager to lead our Zürich location. With a strong track record in driving sales and achieving targets, you will oversee all aspects of the store, from operations to customer experience.Key ResponsibilitiesLeadership & Team Management:Hiring and training Sales Associates in cooperation with HRTeam...

  • Head Coach

    vor 2 Monaten

    8001 Zürich, ZH, Schweiz Retailors Netherlands B.V. Vollzeit

    **Starte **a**ls** Head Coach (Store Manager / Filialleiter) **für **Nike in Zürich** Liebst du die Marke Nike und bist bereit für eine neue Herausforderung? Als Head Coach (Store Manager / Filialleiter) für Nike in Zürich bist du der Motor hinter unserem Erfolg und verantwortlich für die Entwicklung eines hochleistungsfähigen Teams, das unseren...

  • Assistant Store Manager

    vor 2 Monaten

    Zürich, ZH, Schweiz Suitsupply Vollzeit

    **You are an independent professional, with a high level of responsibility and identifying and solving problems is something that comes naturally to you.** As an Assistant Store Manager, you will support the Store Manager to** achieve sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other...

  • Seasonal Part-time Sales Associate

    vor 2 Monaten

    8001 Zürich, ZH, Schweiz Fjällräven Vollzeit

    Seeking enthusiastic retail team players - join our Fjällräven Sales Associate team in Zürich! - _ **ABOUT THE ROLE** As a retail ambassador, you will promote core values including: **Nature** - Connect people to nature and protect our planet's natural systems. **Economy** - Innovate durable, high-quality products **Society** - Be a responsible...

  • Store Manager Strellson Zürich

    vor 2 Monaten

    8001 Zürich, ZH, Schweiz Holy Fashion Group Vollzeit

    Wir suchen Talente, die die Zukunft der HOLY FASHION GROUP aktiv mitgestalten. Bewerben Sie sich jetzt als **Store Manager Strellson Store Zürich (d/m/w)** Im Rahmen Ihrer abwechslungsreichen Tätigkeit tragen Sie eigenständig die Gesamtverantwortung für die Leitung und den wirtschaftlichen Erfolg des Stores. Neben der Personalführung und...