Luxury Retail Operations Assistant

Vor 6 Tagen

Meyrin, Genf, Schweiz Cartier Vollzeit

Job Summary

We are seeking a highly organized and detail-oriented Omnichannel Operations Intern to join our team at Cartier. As an Omnichannel Operations Intern, you will play a pivotal role in supporting our Operations team, working closely with various departments to ensure seamless and efficient operations across our business.

Key Responsibilities

  • Operational Coordination and Support:
    • Assist in the management of order forms for boutiques, ensuring accurate and timely order processing
    • Daily Operations support with boutiques on non-sellable stock material
    • Provide support in the use and optimization of Retail OS systems, including troubleshooting and user guidance
    • Coordinate Key User testing sessions for different App implementations and updates, ensuring thorough testing and feedback collection
  • Administrative Support:
    • Maintenance and Distribution of Boutique Opening Hours:
      • Manage and communicate the operating hours for all retail locations, ensuring they are up-to-date and accurate
    • Management and Dissemination of Contact Lists:
      • Maintain and update contact lists for various teams and departments, ensuring accurate communication channels
    • Calendar Management for Birthdays:
      • Organize and maintain a calendar for birthdays, coordinating with the team to ensure timely celebrations
    • Global Calendar:
      • Maintain and update the global calendar for the office on Operations activities
  • General Organizational Support:
    • Provide versatile organizational support as needed, including assisting in various presentations and omnichannel projects like uniforms and the Operations Sharepoint

Requirements

  • Currently enrolled in Bachelor or a Master's degree in business, Hospitality or equivalent
  • Able to provide an internship agreement (mandatory)
  • Structured and organized
  • Excellent computer skills in Microsoft Office with a strong focus on Excel
  • Excellent collaborative & organization skills to handle multiple tasks simultaneously
  • Fluent in English, French is a plus
  • Team player with excellent communication skills
  • A previous experience in Luxury Retail Industry is a plus

What We Offer

All of our interns have a key role in our day-to-day business success. Moreover, the close collaboration with an engaged and dedicated team is there to support you to succeed in this challenging and exciting role. During your time with us, you will get familiar with our know-how and gain practical insights onto different business areas. Best of all, you will grow in a stimulating environment with excellent working conditions and attractive benefits

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