Customer Service Representative

vor 2 Monaten

Zug, Zug, Schweiz City-Hotel Ochsen Zug Vollzeit
About Us

City-Hotel Ochsen Zug is a 4-star business hotel located in the heart of Zug, Switzerland. Our hotel offers 42 rooms, a sauna, and a fitness room. We have two restaurants, "au premier" and "le Bar du Boeuf," as well as a conference room that can accommodate up to 100 people.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our front desk team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our guests, handling check-ins and check-outs, and managing reservations.

Key Responsibilities
  • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Handle check-ins and check-outs, ensuring that all guests have a smooth and efficient experience.
  • Manage reservations, including room assignments and cancellations.
  • Process payments and handle cash transactions.
  • Update online booking systems and maintain accurate records.
  • Perform other duties as assigned by management.
Requirements
  • High school diploma or equivalent required; hotel management or hospitality degree preferred.
  • Fluent German and excellent English language skills; additional languages a plus.
  • Proficient in Microsoft Office and experience with property management systems (PMS) a plus.
What We Offer
  • A dynamic and supportive work environment.
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A fun and engaging team culture.

  • Customer Service Representative

    vor 2 Monaten

    Zug, Zug, Schweiz City-Hotel Ochsen Zug Vollzeit

    About UsCity-Hotel Ochsen Zug is a 4-star business hotel located in the heart of Zug, Switzerland. Our hotel offers 42 rooms, a sauna, and a fitness room. We have two restaurants, "au premier" and "le Bar du Boeuf," as well as a conference room that can accommodate up to 100 people.Job DescriptionWe are seeking a highly motivated and customer-focused...

  • Sales Representative

    Vor 2 Tagen

    Zug, Zug, Schweiz Equans Switzerland Facility Management AG Vollzeit

    We are seeking a Sales Representative to join our team, focusing on delivering exceptional customer experiences and driving business growth. Key responsibilities include building strong relationships with clients, identifying new sales opportunities, and collaborating with internal stakeholders to achieve sales targets. If you have a passion for sales,...

  • Sales Representative

    vor 3 Wochen

    Zug, Zug, Schweiz Stryker-Osteonics AG Vollzeit

    Job DescriptionAs a Sales Representative at Stryker-Osteonics AG, you will be responsible for driving sales growth and expanding our presence in the medical technology market. Your primary focus will be on building and maintaining relationships with key customers, identifying new business opportunities, and developing and executing sales strategies to...

  • Retention Specialist

    vor 1 Monat

    Zug, Zug, Schweiz WWZ Vollzeit

    Job Title: Retention SpecialistWe are seeking a highly motivated and customer-focused Retention Specialist to join our team at WWZ. As a Retention Specialist, you will be responsible for ensuring that our customers receive exceptional service and support, resulting in increased customer satisfaction and loyalty.Key Responsibilities:Bearbeitet eingehende...

  • Customer Service Center Specialist

    vor 4 Wochen

    Zug, Zug, Schweiz ITech Consult AG Vollzeit

    Job DescriptionWir suchen einen erfahrenen Customer Service Center Specialist für unsere Kunden in der Schweiz.Als Teil unseres Teams werden Sie sich um die Betreuung unserer Kunden bei technischen Problemen kümmern und sicherstellen, dass unsere Produkte und Dienstleistungen auf höchstem Niveau sind.Aufgaben und VerantwortungsbereicheTelefonsupport für...

  • Business Development Representative

    Vor 2 Tagen

    Oberwil b. Zug, Zug, Schweiz Triaplus AG Vollzeit

    About the RoleAs a Business Development Representative, you will be responsible for identifying and pursuing new business opportunities to drive revenue growth. This role requires excellent communication and interpersonal skills, as well as a strong understanding of our products and services.Key Responsibilities• Identify and pursue new business...

  • Head of Loyalty and Customer Experience

    vor 3 Wochen

    Zug, Zug, Schweiz JC New Retail AG Vollzeit

    About the RoleWe are seeking a highly skilled and experienced professional to lead our loyalty and customer experience efforts. As the Head of Loyalty and Customer Experience, you will be responsible for developing and implementing strategies to drive customer loyalty, retention, and engagement across all channels.Key ResponsibilitiesDevelop and execute...

  • Customer Service Center Specialist

    vor 4 Wochen

    Zug, Zug, Schweiz ITech Consult AG Vollzeit

    JobbeschreibungWir suchen einen erfahrenen Kundenbetreuer und -supporter für unsere Kunden in der Schweiz. Als Teil unseres Teams werden Sie sich um die Betreuung und Unterstützung unserer Kunden bei der Nutzung von Diagnostiksystemen kümmern.HauptaufgabenTelefonsupport für Kunden bei Fragen und Problemen mit DiagnostiksystemenAnlaufstelle für...

  • Surgical Services Associate

    vor 4 Wochen

    Zug, Zug, Schweiz AndreasKlinik Vollzeit

    Become a vital part of our team at AndreasKlinikAs the leading healthcare network in Switzerland, we pride ourselves on our exceptional medical facilities, outpatient surgical centers, and emergency services. Our primary focus is on delivering outstanding medical care and ensuring patient satisfaction.YOUR RESPONSIBILITIESAssisting in surgical procedures...

  • Project Management Coordinator

    vor 2 Monaten

    Zug, Zug, Schweiz Interactive Brokers Vollzeit

    About the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Project Management Intern in the Institutional Sales department at Interactive Brokers.Key ResponsibilitiesAct as a liaison between clients and internal departments, ensuring seamless communication and collaboration.Assist with special projects, including...

  • Senior Business Development Manager

    vor 2 Monaten

    Zug, Zug, Schweiz PSI Vollzeit

    About PSIPSI is a leading Contract Research Organization (CRO) providing services to the healthcare industry.Job DescriptionWe are seeking a highly skilled Business Development Director to join our team. As a Business Development Director, you will be responsible for identifying and pursuing new business opportunities within our existing and potential...

  • Global Account Manager

    vor 1 Woche

    Zug, Zug, Schweiz SHL Group Vollzeit

    Job OverviewThe Global Account Manager will be responsible for fostering and maintaining strong relationships with existing SHL Medical customers. This involves understanding their needs and expectations, ensuring their satisfaction with our products and services, and acting as the primary point of contact for all customer-related matters.Main...

  • Luxusmarketing-Spezialist

    vor 2 Monaten

    Zug, Zug, Schweiz Coty Vollzeit

    Coty Inc. ist ein weltweit führender Hersteller und Anbieter von Düften, dekorativer Kosmetik und Pflegeprodukten. Zu unserem Luxus-Portfolio gehören Duftmarken wie Hugo Boss, Burberry, Gucci und Chloé. Wir suchen zum nächstmöglichen Zeitpunkt ein Talent für ein Praktikum im Bereich Customer Marketing bei Coty Luxury Schweiz für einen Zeitraum von...

  • Global Account Manager

    vor 4 Wochen

    Zug, Zug, Schweiz SHL Group Vollzeit

    Job OverviewThe Global Account Manager is responsible for fostering and maintaining strong relationships with existing SHL Medical customers. This involves understanding their needs and expectations, ensuring their satisfaction with our products and services, and driving business growth through strategic partnerships.Main ResponsibilitiesDevelop and execute...

  • Indirect Tax Specialist

    vor 2 Wochen

    Zug, Zug, Schweiz Canada Goose Vollzeit

    Job SummaryThe Indirect Tax Specialist will be responsible for preparing and submitting all VAT and Intrastat returns across EMEA. This includes ensuring timely filing, proactive coordination with management and tax authorities, and submission of VAT returns (where a fiscal representative does not handle submission directly). The role also entails...

  • Director of Sales and Business Development

    vor 2 Monaten

    Zug, Zug, Schweiz PSI Vollzeit

    About the RoleWe are seeking a highly skilled Business Development Director to join our team at PSI. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities within our customer base.Key ResponsibilitiesActively prospect and leverage potential new business opportunities within our customer...

  • Business Development Director

    vor 2 Wochen

    Zug, Zug, Schweiz PSI Vollzeit

    Job Title: Director, Business DevelopmentJob Summary:We are seeking a highly motivated and experienced Business Development Director to join our team at PSI. The successful candidate will be responsible for identifying and pursuing new business opportunities, cultivating strong relationships with key decision-makers, and developing and executing sales...

  • Global Account Manager

    vor 1 Monat

    Zug, Zug, Schweiz SHL Group Vollzeit

    Job OverviewThe Global Account Manager will be responsible for fostering and maintaining strong relationships with existing SHL Medical customers. This involves understanding their needs and expectations, ensuring their satisfaction with our products and services, and driving business growth through strategic account planning and execution.Main...

  • Marketing-Praktikant bei Coty

    vor 1 Monat

    Zug, Zug, Schweiz Coty Vollzeit

    JobbeschreibungCoty ist ein weltweit führender Hersteller und Anbieter von Düften, dekorativer Kosmetik und Pflegeprodukten. Wir suchen zum nächstmöglichen Zeitpunkt einen Marketing-Praktikanten für unsere Schweizer Niederlassung im Raum Zug.HauptaufgabenUnterstützung des Customer Marketing Teams im täglichen Geschäft, speziell im Bereich Trade...

  • Grain Trader

    vor 1 Monat

    Zug, Zug, Schweiz Mevelin AG Vollzeit

    Job Opportunity: Grain TraderWe are seeking a highly skilled Grain Trader to join our team at Mevelin AG. As a key member of our international grain trading company, you will be responsible for acquiring potential clients, scaling and implementing new project ideas, and providing exceptional customer service.Key Responsibilities:Source and engage partners...