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Fleet Beverage Supervisor
vor 2 Monaten
Job Summary
MSC Cruises is seeking a highly skilled and experienced Traveling Fleet Beverage Operations Manager to join its F&B team onboard its US fleet. This is a traveling role that requires close collaboration with the ashore-side Beverage Team.
Key Responsibilities
- Assist in establishing and maintaining standards for the consistent quality of all beverage products and services;
- Monitor the correct execution of key operational processes, such as training, quality/recipe control, steps of service, inventory and ordering processes;
- Ensure that all beverage service-related food items are being properly handled according to U.S.P.H and V.S.P standards;
- Assist in establishing procedures for minimum and maximum par-stocks in all beverage outlets, as well as storeroom operations including ordering, receiving, storing, issuing, and inventory control;
- Assist in monitoring and analyzing beverage cost, consumption data and results;
- Support the ashore-side Beverage product team in the creation and editing of wine lists, craft cocktail menus, and beer lists;
- Design and/or adjust product for new buildings and new itineraries in collaboration with Supply Chain;
- Support the performance of all bar and wine staff, and all other beverage-related services, to ensure that their duties and services are carried out in accordance with company policies and standards;
- Conduct formal and informal training sessions with all beverage service-related staff in beverage awareness, basic serving skills, up-selling of products and appropriate sales techniques;
- Build positive and effective relationships with the entire shoreside/on-board Beverage teams to create a positive environment, enabling employees to maximize their potential;
- Assist the ashore-side Beverage product team and the Crew Office in scheduling the on-board Beverage Managers.
Requirements
- Fluent English is compulsory, any other European languages is an advantage;
- Bachelor's degree in Hotel Management or equivalent work experience;
- At least five years' experience in cruise ship management positions such as Traveling Beverage/Bar Manager, Fleet Beverage Supervisor, Fleet Beverage Ops Manager is a must. For this role, applications with only a land-based experience such as hotel, bars, resort, etc. will not be processed;
- Sommelier certification is an advantage;
- Proficient level of experience in MS Office, Excel and PPT presentations;
- Customer service driven;
- Ability to plan, organize and complete work in accordance with time deadlines;
- Excellent communicator, leader and team player;
- Strong business acumen with ability to create and enhance revenue opportunities;
- Ability to travel extensively.
VISA Requirements
- Valid Passport
