Sales and Customer Experience Advisor

vor 3 Wochen

Zürich, Zürich, Schweiz H&M Group Vollzeit

About the Role

We are seeking a highly motivated Sales Advisor to join our team in Zurich. As a Sales Advisor, you will play a key role in creating a positive customer experience, driving sales, and contributing to the success of our store.

Key Responsibilities

  • Provide exceptional customer service, ensuring that every customer has a positive experience in our store.
  • Process customer transactions accurately and efficiently, maintaining a high standard of quality and customer satisfaction.
  • Work closely with colleagues to achieve sales targets and create a competitive and dynamic store environment.
  • Stay up-to-date on product knowledge, including sizes, fits, materials, and care instructions, to provide informed advice to customers.
  • Receiving and processing deliveries, maintaining a clean and organized store environment, and participating in seasonal campaigns.

Requirements

  • Excellent communication and interpersonal skills, with a positive attitude and a passion for delivering exceptional customer service.
  • Able to work effectively in a team environment, with a focus on collaboration and mutual support.
  • Flexibility and availability to work a variety of shifts, including weekends and peak periods.
  • Able to maintain confidentiality and handle sensitive information with discretion.
  • Commitment to upholding the values and principles of H&M Group, including quality, sustainability, and customer satisfaction.

About ARKET

ARKET is a modern-day market with a Nordic soul, offering a mix of fashion, homeware, and a café. Our mission is to democratize quality through widely accessible, well-made, durable products, designed to be used and loved for a long time. At ARKET, we value diversity, inclusion, and equality, and we strive to create a workplace that is welcoming and inclusive for all.

Benefits

As an employee of H&M Group, you will have access to a range of benefits, including a competitive salary, comprehensive training and development opportunities, and a staff discount card for all H&M Group brands. We also offer a range of global benefits, including travel opportunities, health and wellness programs, and a pension scheme.

How to Apply

If you are passionate about delivering exceptional customer service and have a strong desire to work in a fast-paced retail environment, we encourage you to apply for this exciting opportunity. Please submit your application, including your CV, through our career page. We look forward to hearing from you

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