Luxury Goods Sales Specialist

vor 1 Tag

Zürich, Zürich, Schweiz Gübelin Vollzeit
Job Description

We are seeking a skilled Luxury Goods Sales Specialist to join our team at Gübelin in Zurich, Switzerland. As a representative of our esteemed boutique, you will be responsible for providing exceptional customer service and promoting high-end jewelry and watch brands.

Responsibilities
  • Advise and support our national and international clientele on luxury goods, ensuring a personalized and tailored experience.
  • Promote the perfect customer journey, from initial consultation to post-sales service, fostering long-term relationships with clients.
  • Built a personal network of loyal regular customers through strategic communication and relationship-building efforts.
  • Determine client requirements and prepare bespoke offers that meet their needs and preferences.
  • Serve as an ambassador for assigned luxury brands, showcasing their features and benefits to potential clients.
  • Provide cashier services, including billing and preparation of sales and export documents, ensuring seamless transactions.
  • Manage administrative tasks efficiently, utilizing CRM systems to optimize client interactions and data management.
  • Receive and process jewelry/watches for after-sales-service, maintaining the highest standards of quality and attention to detail.
Requirements
  • Commercial apprenticeship or training as a sales advisor, with a strong foundation in customer service and sales strategies.
  • Several years of experience in retail, preferably in the luxury environment, with a deep understanding of high-end products and services.
  • Luxury-oriented education/training and skills development in the jewelry/watchmaking sector, staying up-to-date with industry trends and advancements.
  • Fluent communication skills (spoken and written) in German and English, with any additional language proficiency being beneficial.
  • A well-groomed, personable, and competent appearance, reflecting the brand's values and standards.
  • An affinity for and confidence in handling IT/CRM systems, ensuring efficient data management and client interactions.
Benefits
  • Inspiring work environment and team spirit, fostering collaboration and motivation among colleagues.
  • Support for individual training and development, enabling professionals to grow and advance within the company.
  • Attractive vacation entitlement and bridge days, promoting work-life balance and employee satisfaction.
  • Interesting career opportunities, offering room for growth and advancement within the organization.
  • Seniority bonuses, recognizing and rewarding employees' dedication and contributions.

Estimated Salary: CHF 80,000 - CHF 120,000 per annum, depending on experience and qualifications.

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