Desktop Support Specialist
vor 3 Wochen
Key Responsibilities:
* Provide on-site technical assistance to end-users, resolving hardware and software issues in a timely and efficient manner.
* Install and configure desktops, laptops, mobile devices, and associated peripherals and software.
* Perform break-fix, desk-side support, IMACDs, data migration, refreshes, and other technical tasks as required.
* Collaborate with vendors to resolve hardware and software issues.
* Maintain accurate records of technical support activities and ensure compliance with company policies and procedures.
Requirements:
* Bachelor's degree in Computer Science, Information Systems, or a related field.
* Excellent customer service orientation and verbal communication skills.
* Experience with various desktop systems, operating systems, and technical environments.
* CompTIA A+ certification or equivalent.
* Ability to lift up to 30 pounds and travel to remote sites as required.
What We Offer:
* Competitive salary and benefits package.
* Opportunities for career growth and professional development.
* Collaborative and dynamic work environment.
If you are a motivated and technically skilled individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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