Desktop Support Specialist

vor 4 Wochen


Allschwil, Basel-Land, Schweiz Iron Systems Vollzeit
Job Summary

We are seeking a highly skilled Desktop Support Specialist to join our team at Iron Systems. As a Desktop Support Specialist, you will be responsible for providing technical support to our end-users, troubleshooting hardware and software issues, and ensuring that our systems are running smoothly.

Key Responsibilities
  • Provide technical support to end-users via phone, email, and on-site visits
  • Troubleshoot hardware and software issues, including desktops, laptops, mobile devices, and peripherals
  • Install and configure new hardware and software, including operating systems and applications
  • Perform routine maintenance tasks, such as updating software and firmware
  • Collaborate with other teams to resolve complex technical issues
  • Document and track technical issues and resolutions
Requirements
  • Bachelor's degree in Computer Science, Information Systems, or related field
  • 2+ years of experience in desktop support or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • CompTIA A+ certification or equivalent
Preferred Qualifications
  • Experience with Windows operating systems and Microsoft Office
  • Knowledge of network protocols and devices
  • Experience with help desk software and ticketing systems
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.



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