Regional Operations Coordinator

vor 1 Monat


Zürich, Zürich, Schweiz Batgroup Vollzeit

At Batgroup, we're committed to disrupting the cleaning industry by providing high-quality services and ensuring our agents have the coverage and insurances they deserve. As part of our Regional Operations Team in Zürich, Switzerland, you'll play a crucial role in executing cleaning services, coordinating with customers and agents, and driving business growth.

Job Summary

We're seeking an experienced and detail-oriented Regional Operations Coordinator to join our team. In this role, you'll be responsible for onboarding new customers, managing existing relationships, and ensuring seamless execution of cleaning services. Your strong communication skills, problem-solving abilities, and passion for delivering exceptional customer experiences will make you a valuable asset to our team.

Responsibilities
  • Onboard new customers, establish trust, and manage their expectations
  • Amend cleaning schedules according to customer and agent needs, ensuring maximum efficiency
  • Capture accurate information in the Batmaid Platform to enable successful planning, execution, and billing of cleaning services
  • Resolve damages and quality issues promptly, maintaining high levels of customer satisfaction
  • Support agent onboarding, provide guidance during their initial time at Batmaid, and foster a positive working environment
  • Address level-one admin inquiries regarding payroll and contracts, ensuring timely resolutions
  • Coach cleaners based on customer feedback, driving continuous quality improvement
Requirements
  • Fluency in German and English is mandatory; proficiency in French and additional languages is a plus
  • Able to handle complaints and maintain a solution-oriented mindset
  • Excellent communication and telephone etiquette skills
  • Ability to work accurately, efficiently, and with attention to detail
  • Proactivity, minimal supervision, and a strong work ethic are essential
  • Social, friendly, and motivated attitude
  • Fast learning capabilities and multitasking skills
  • Hands-on approach and adaptability in a fast-paced environment
What We Offer

As a Regional Operations Coordinator at Batgroup, you can expect:

  • A competitive salary range of CHF 60,000 - 80,000 per year, depending on experience
  • A dynamic and international work environment
  • Opportunities for professional growth and development
  • A chance to make a meaningful impact in the cleaning industry


  • Zürich, Zürich, Schweiz Verity Vollzeit

    Job OverviewWe are seeking a highly organized and detail-oriented Logistics Operations Coordinator to join our team at Verity.This role offers a unique opportunity to work in a dynamic environment with a focus on logistics and supply chain management.


  • Zürich, Zürich, Schweiz Michael Page Vollzeit

    Job Title: Highly Skilled Operations CoordinatorAbout the Role:As a highly skilled operations coordinator at Michael Page, you will play a vital role in ensuring the smooth day-to-day operation of our business. This is an excellent opportunity for someone who thrives in a fast-paced and dynamic environment to grow their career.Key Responsibilities:Manage and...

  • Facilities Coordinator

    vor 3 Wochen


    Zürich, Zürich, Schweiz CBRE GWS GmbH Vollzeit

    Job TitleFacilities Coordinator - Operations SpecialistAbout the RoleWe are seeking a highly motivated and organized Facilities Coordinator to join our team in Zürich. As a key member of our facility management organization, you will play a critical role in ensuring seamless day-to-day operations and providing exceptional customer service.Key...


  • Zürich, Zürich, Schweiz Mandarin Oriental Savoy, Zurich Vollzeit

    **Job Description:**The Resort Operations Coordinator is responsible for coordinating the day-to-day operations of the resort, including front office, housekeeping, and food and beverage services. This role requires a high level of organization, excellent communication skills, and the ability to work effectively in a fast-paced environment.The ideal...


  • Zürich, Zürich, Schweiz Indie Campers Vollzeit

    We are looking for a highly motivated and organized Global Operations Coordinator to join our team at Indie Campers in Regensdorf - Zurich.As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our campervan depot.The ideal candidate will have excellent customer service skills, be fluent in English,...


  • Zürich, Zürich, Schweiz Digital Realty Switzerland GmbH Vollzeit

    About the RoleWe are seeking a skilled Maintenance Planning Engineer to oversee and manage maintenance requests and ensure seamless coordination across all related processes. In this role, you will handle everything from first-line support to third-line problem management, supporting long-term asset management, supplier coordination, and contract...


  • Zürich (Kreis 1) / City, Zürich, Schweiz Fischer Personal Vollzeit

    About the RoleWe are seeking a highly organized and motivated Business Operations Coordinator to join our team at Fischer Personal in Zurich City. This is an exciting opportunity for someone who enjoys being part of a dynamic, international environment where they can unleash their creativity and organizing talent.Job DescriptionThe ideal candidate will have...


  • Zürich, Zürich, Schweiz Emirates SkyCargo Vollzeit

    Compensation: CHF 60,000 - CHF 80,000 per annumJob OverviewWe are seeking a highly skilled Senior Cargo Sales and Operations Coordinator to join our team at Emirates SkyCargo. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving revenue growth through effective sales strategies.The ideal candidate...


  • Zürich, Zürich, Schweiz OakTree Vollzeit

    We are seeking a highly skilled Strategic Business Operations Coordinator to join our team in Zurich, Switzerland. As a key member of the EMEA Marketing team, you will provide administrative support to ensure seamless operations and drive business growth.About Oaktree:Oaktree is a global investment manager specializing in alternative investments with $192...


  • Zürich, Zürich, Schweiz Another Planet Entertainment Vollzeit

    Another Planet Entertainment is a dynamic and innovative company producing large-scale events and concerts in the Bay Area. We are seeking a skilled House Manager to join our team.Salary: The estimated hourly compensation for this role is $25-$32, based on experience.About the Role:This part-time position requires excellent communication skills, strong...


  • Zürich, Zürich, Schweiz Luminary Group Vollzeit

    About Luminary GroupLuminary Group, a leading Life Sciences company, is seeking an experienced Operations Manager to join their Real World Evidence (RWE) team. Our RWE team is dedicated to providing innovative solutions and insights that help healthcare organizations navigate the complexities of the real-world healthcare environment.


  • Zürich, Zürich, Schweiz Gi Group SA Vollzeit

    Job TitleStore Sales CoordinatorAbout the RoleWe are seeking a highly motivated and results-driven Store Sales Coordinator to join our team at Gi Group SA. This is an excellent opportunity for a talented individual to take on a key role in driving sales growth and delivering exceptional customer experiences.Job DescriptionIn this dynamic position, you will...


  • Zürich, Zürich, Schweiz Propportunity AG Vollzeit

    About Propportunity AGWe are a young product and technology company aiming to deliver real value to our users and provide a seamless experience.Job DescriptionAs a Working Student in Marketing, you will play a key role in creating compelling presentations, designing creative assets for our sales team, and managing the smooth organization and coordination of...


  • Zürich, Zürich, Schweiz SIX Vollzeit

    Business Support Manager Position at SIX Securities FinanceWe are seeking a highly skilled Business Support Manager to join our dynamic team in Zurich, Switzerland. This pivotal role involves providing critical administrative and strategic support to drive business growth and success.In this challenging position, you will work closely with senior management...


  • Zürich, Zürich, Schweiz CBRE GWS GmbH Vollzeit

    About CBRE GWS GmbHCBRE Global Workplace Solutions (GWS) is a leading provider of integrated facility management services, serving clients across the globe with a team of over 60,000 professionals. Our Swiss division offers technical, infrastructural, and commercial facility management services to various industries.Job Title: Front Office Coordinator for...


  • Zürich, Zürich, Schweiz CBRE GWS GmbH Vollzeit

    About CBRE GWS GmbHCBRE Global Workplace Solutions provides integrated facility management services on all continents, with more than 60,000 employees worldwide. Our Swiss division offers technical, infrastructural, and commercial facility management services for clients from various industries.Job DescriptionWe are seeking a Facilities Lead Coordinator to...


  • Zürich, Zürich, Schweiz ONE Agency | IT Recruitment Experts Vollzeit

    ONE Agency, a leading IT Recruitment Experts, seeks an experienced Agile Project Coordinator to join their team. As the largest cable operator in Switzerland with over 1.2 million residential and business customers, our client is a dynamic and innovative organization.Key Responsibilities:- Facilitate Scrum events such as daily stand-ups, sprint reviews,...


  • Zürich, Zürich, Schweiz Michael Page Vollzeit

    Job SummaryWe are seeking a highly skilled and experienced Senior Administrative Coordinator to join our team at Michael Page. As an Executive Support Specialist, you will be responsible for managing the day-to-day activities of our executives, ensuring seamless and efficient operations.Key ResponsibilitiesCalendar Management: Manage and coordinate complex...


  • Zürich, Zürich, Schweiz Dussmann Service AG Vollzeit

    Facility Management Operations JobDussmann Service AG ist ein Unternehmen der Dussmann Group und bietet als eines der größten privaten Facility Management-Dienstleister vielfältige und anspruchsvolle Aufgaben an.Wir suchen für unseren Kunden in Zürich eine Persönlichkeit für den Kundenempfang. Die Person sollte in der Lage sein, die Facility...


  • Zürich, Zürich, Schweiz Blueground Vollzeit

    Job SummaryWe are seeking an Exceptional Property Coordinator to join our fast-growing team in Zurich. As a key member of our Operations Team, you will play a crucial role in ensuring our properties are fully-equipped and move-in ready for our guests.The ideal candidate should be a stickler for detail, proactive, skilled in general maintenance tasks, and...