Decentralized Ecosystem Coordinator

Vor 2 Tagen

Zug, Zug, Schweiz Web 3.0 Technologies Stiftung Vollzeit

**Web3 Operations Manager Job Summary**

We are seeking a highly skilled Web3 Operations Manager to join our team at the Web3 Foundation. As a key member of our growth operations team, you will play a critical role in designing and implementing scalable solutions to enhance our operations and ecosystem-wide collaboration.


About the Role

In this exciting role, you will have the opportunity to work closely with cross-functional teams, including Investor Relations and Success, to ensure that operations align with strategic goals. You will lead the creation of a digital engagement platform to connect investors with ecosystem projects, establish protocols to manage interactions, track engagement, and measure outcomes across the ecosystem, and identify, configure, and manage a CRM system to centralize business and investor contacts.


Key Responsibilities

  • Design and implement digital engagement platforms to enhance business and community engagement.
  • Collaborate with the Support Team to develop project management workflows for ecosystem projects.
  • Lead the creation of templates, tools, and processes for tracking, reporting, and performance measurement.
  • Develop and document standardized processes to enhance business and community engagement.


Requirements

  • Project Planning & Tracking: Ability to create timelines, track deliverables, and manage deadlines for platform development and CRM implementation.
  • Workflow Documentation: Experience creating process guides, templates, or SOPs to ensure consistency across teams.
  • Task Prioritization & Multitasking: Skilled in managing multiple concurrent projects, prioritizing tasks effectively.
  • Process Mapping: Ability to design and document clear workflows, SOPs, and checklists for business engagement and investor relations.
  • Detail Orientation: Strong attention to detail in creating repeatable, efficient processes.
  • Excellent written and verbal communication skills in English to convey instructions and updates effectively.
  • Collaborative Teamwork: Proven ability to work across departments, such as Success and Investor Relations, to coordinate initiatives.
  • Stakeholder Management: Basic experience managing stakeholder relationships, gathering feedback, and refining processes.
  • Basic Data Analysis: Ability to review engagement data, CRM usage, or project KPIs and make recommendations for improvements.


A Plus

  • Strong understanding of the Web3 ecosystem, Polkadot technology, and blockchain industry trends.
  • Familiarity with capital markets.


Benefits

  • Company retreats at unique locations around Europe.
  • Opportunity to be part of an interdisciplinary team working on cutting-edge technologies.
  • Ample room for tech creativity, innovation, and own ideas.

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