F&B Operations Manager

vor 5 Stunden


Zürich, Zürich, Schweiz Hoteljob Vollzeit
About the Role

We are seeking a skilled F&B Coordinator to join our team at Hoteljob. As a key member of our food and beverage operations, you will be responsible for ensuring seamless service delivery across all outlets.

Key Responsibilities
  • Maintenance of booking tools for all F&B outlets, including coordination of reservations and event organization.
  • General correspondence in English, including communication with guests, staff, and external partners.
  • Creation of food and beverage menus, taking into account seasonal offerings and customer preferences.
  • Handling guest feedback on-site and online, responding promptly to ensure high levels of customer satisfaction.
  • Acceptance and confirmation of table reservations, as well as greeting and seating guests in our restaurants.
Requirements
  • Training in restaurant or hotel management, with a minimum of 2 years' experience in the industry.
  • Strong organizational skills, leadership abilities, and ability to lead a diverse team.
  • Excellent communication skills, both verbal and written, with a focus on guest service.
  • Highest level of quality awareness, excellent manners, and a well-groomed appearance.


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