Technical Support Specialist

vor 1 Tag


Zug, Zug, Schweiz Scenic Tours Europe AG Vollzeit

Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at Scenic Tours Europe AG. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers and partners.

Key Responsibilities

  • Respond to and resolve technical issues in a timely and efficient manner.
  • Collaborate with the development team to resolve complex technical issues.
  • Proactively manage API integrations and ensure seamless communication with partners.
  • Maintain accurate and up-to-date documentation of support processes and procedures.
  • Provide regular reports on support activities and key performance metrics.

Requirements

  • Strong understanding of APIs and technical support principles.
  • Excellent communication and problem-solving skills.
  • 3+ years of experience in a technical support or integration specialist role.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

About Us

Scenic Tours Europe AG is a leading provider of travel and tourism services. We are committed to delivering exceptional customer experiences and providing our employees with opportunities for growth and development.



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