Technical Support Specialist
vor 1 Tag
Job Summary
We are seeking a highly skilled Technical Support Specialist to join our team at Scenic Tours Europe AG. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers and partners.
Key Responsibilities
- Respond to and resolve technical issues in a timely and efficient manner.
- Collaborate with the development team to resolve complex technical issues.
- Proactively manage API integrations and ensure seamless communication with partners.
- Maintain accurate and up-to-date documentation of support processes and procedures.
- Provide regular reports on support activities and key performance metrics.
Requirements
- Strong understanding of APIs and technical support principles.
- Excellent communication and problem-solving skills.
- 3+ years of experience in a technical support or integration specialist role.
- Ability to work in a fast-paced environment and adapt to changing priorities.
About Us
Scenic Tours Europe AG is a leading provider of travel and tourism services. We are committed to delivering exceptional customer experiences and providing our employees with opportunities for growth and development.
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