Risk Transformation and User Experience Lead

vor 4 Wochen

Zürich, Zürich, Schweiz Zurich Insurance Group Vollzeit
Job Description

Zurich Insurance Group is embarking on a multi-year program to redesign components of its GRC application, IBM OpenPages. As a senior member of the Group Risk Transformation & Operations Team and workstream lead, the Risk Transformation Change and User Experience Lead will play a pivotal role in driving the successful adoption and utilization of the Governance, Risk, and Compliance (GRC) application within the organization.

Main Responsibilities
  • Lead Business Transformation workstream and team in the GRC Transformation Project, which includes change management, communication strategy, local risk team readiness, and end-user training.
  • Develop and execute comprehensive change management strategies to ensure smooth adoption of the GRC application.
  • Identify and manage key stakeholders, and work together with Risk communications partner on communication and messaging to ensure their engagement and support.
  • Work with local risk teams and community of local risk impact leads to conduct impact assessments and readiness evaluations to prepare the organization for change.
  • Design and deliver training programs and materials to ensure users are proficient in using the GRC application.
  • Establish an effective program tracking mechanism for local risk team readiness.
  • Lead user research activities to understand the needs, behaviors, and pain points of end-users.
  • Participate in GRC design workshops to articulate the processes into an end-user experience that aligns with our approach to enterprise risk management and risk owner accountability and simplification.
  • Work closely with the Risk Information Solutions team to adapt the solution design into a user-friendly experience.
  • Deploy UX tools to guide the development of the GRC application.
  • Conduct usability testing to gather feedback and iterate on the design.
Requirements
  • Bachelor's degree in Business Administration, Risk Management, Information Technology, or a related field.
  • A minimum of 5 years of experience in change management, user experience design, or risk management, preferably within the insurance or financial services industry.
  • Proven experience in leading change initiatives and managing large-scale projects.
  • Strong understanding of Governance, Risk, and Compliance (GRC) frameworks and applications.
  • Proficiency in user experience design tools and methodologies.
  • Excellent communication, interpersonal, and stakeholder management skills.
  • Strategic thinking, problem-solving, collaboration, and teamwork.
  • Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
  • Excellent English communication skills (verbal and written).

Zurich Insurance Group is an equal opportunity employer who knows that each employee is unique - that's what makes our team so great. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

  • Risk Transformation and User Experience Lead

    vor 4 Wochen

    Zürich, Zürich, Schweiz Zurich Insurance Group Vollzeit

    Job DescriptionZurich Insurance Group is seeking a highly skilled Risk Transformation and User Experience Lead to join our Group Risk Transformation and Operations Team. As a senior member of the team, you will play a pivotal role in driving the successful adoption and utilization of our Governance, Risk, and Compliance (GRC) application within the...

  • User Experience Designer

    vor 3 Wochen

    Zürich, Zürich, Schweiz YouTube Vollzeit

    We are seeking an experienced UX designer to join our Premium Advertiser Experiences team. The ideal candidate will have a strong understanding of user experience principles and be able to apply them to drive strategy, identify opportunities, and produce seamless user experiences.Responsibilities:Lead product design for one platform, while also contributing...

  • Fachfrau/Fachmann User Experience

    vor 1 Woche

    Zürich, Zürich, Schweiz NZZ Vollzeit

    AufgabenWir suchen eine Fachfrau/Fachmann User Experience, die die Verantwortung für die Planung, Umsetzung und Auswertung von User Research trägt und das Nutzungserlebnis der digitalen NZZ prägt.Die Fachfrau/Fachmann User Experience unterstützt bei der Identifikation und Priorisierung von Opportunitäten und übernimmt eine aktive Rolle bei der...

  • User Experience Designer

    vor 3 Wochen

    Zürich, Zürich, Schweiz Source Technology Vollzeit

    Job Title: UX & Graphic DesignerLocation: EU RemoteWe are seeking an experienced UX & Graphic Designer with a background in telecommunications to create dynamic, visually engaging components for customer digital journeys. This role involves designing images with text overlays and other visual elements to enhance user engagement and support seamless...

  • Senior User Experience Researcher

    vor 1 Woche

    Zürich, Zürich, Schweiz Gi Group Aarau Vollzeit

    This role requires collaboration across multiple time zones, working closely with team members in the CET and PST time zones.As a User Experience Researcher on the Channel Memberships team, you will partner with cross-functional teams to design and execute research studies that shape the product and user experience.Main Responsibilities:Define research...

  • User Experience Designer

    vor 2 Wochen

    Zürich, Zürich, Schweiz Scandit Vollzeit

    About the RoleUX Designer at ScanditImagine the what. Build the how.As a UX Designer at Scandit, you will work closely with product managers and engineering to develop concepts, execute detailed designs across mobile and desktop, and collaborate with external UX researchers to research your designs' usability and desirability.Apply user-focused design...

  • Lead Credit Risk and Insurance Specialist

    Vor 4 Tagen

    Zürich, Zürich, Schweiz SR Technics Group Vollzeit

    About SR Technics GroupSR Technics Group is a leading global provider of integrated aircraft maintenance, repair, and overhaul services.We are seeking an experienced Lead Credit Risk and Insurance Specialist to join our team.Your Key ResponsibilitiesEvaluate credit risk on a worldwide customers portfolio on a group level, identifying potential risks and...

  • Risk Management Lead

    vor 1 Woche

    Zürich, Zürich, Schweiz SR Technics Group Vollzeit

    About the RoleOversee credit risk evaluation for the company's worldwide customer portfolio at a group level.Negotiate, purchase, and coordinate all insurance policies, as well as handle damage cases, on a group level.Implement effective exposure management monitoring to identify potential risks.Develop strategies to minimize exposure and prevent...

  • Senior User Experience Designer

    vor 2 Wochen

    Zürich, Zürich, Schweiz Pixel Plus AG Vollzeit

    Pixel Plus is seeking a skilled Senior User Experience Designer with strong Figma expertise to play a key role in designing and implementing visually appealing and user-friendly digital platforms and services for our clients.Key ResponsibilitiesDesign and develop visually appealing and user-friendly interfaces using FigmaCollaborate with our team of...

  • Procurement Transformation Leader

    vor 4 Wochen

    Zürich, Zürich, Schweiz HR Talent House SA Vollzeit

    Lead Procurement TransformationYour expertise will be crucial in advising clients on transformation projects, particularly with leading e-Procurement solutions such as Ivalua, Coupa, and Ariba.Key ResponsibilitiesLead and sell strategic projects focused on procurement transformation, digitalization, and enterprise-wide transformation.Establish yourself as a...

  • Actuarial Services Lead and Consulting Expert

    vor 2 Wochen

    Zürich, Zürich, Schweiz Forvis Mazars Vollzeit

    About the RoleWe are seeking an experienced actuary to lead our actuarial consulting services, focusing on developing and expanding our existing consulting business in the Swiss market.The ideal candidate will have a strong consulting background, extensive knowledge of actuarial modelling, and experience in finance transformation, IAS 19, ESG, and other...

  • User Experience Researcher

    vor 3 Wochen

    Zürich, Zürich, Schweiz Gi Group Aarau Vollzeit

    Channel Memberships Team: User Experience ResearcherThis role requires collaboration across multiple time zones, with the majority of the team located in CET and interactions with team members in PST.Key Responsibilities:Partner with cross-functional teams to conduct user experience research studies that inform product development, design, and user...

  • Senior Director Data Management Transformation Lead

    vor 4 Wochen

    Zürich, Zürich, Schweiz Mondelēz International Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Senior Director to lead our Data Management Transformation efforts. As a key member of our Data Management Leadership Team, you will be responsible for driving the development and implementation of our data transformation strategy, ensuring that our data management capabilities are aligned with...

  • Cyber Risk Advisory Lead

    Vor 2 Tagen

    Zürich, Zürich, Schweiz Aequor Consulting GmbH Vollzeit

    A Cyber Risk Advisory Lead role is available at Aequor Consulting GmbH, a young and dynamic consulting company aiming to connect businesses and talents.About the RoleWe are looking for an experienced professional to lead our Cyber Risk Advisory team in Zurich. The ideal candidate will have a strong background in information security, risk management, and...

  • Senior Digital Design Expert with User Experience Focus

    Vor 4 Tagen

    Zürich, Zürich, Schweiz Pixel Plus AG Vollzeit

    Pixel Plus AG is seeking a skilled Senior Digital Design Expert to lead the development of user-centered digital platforms. With a focus on user experience, this role will play a crucial part in shaping the company's digital presence.Key ResponsibilitiesDevelop visually appealing and user-friendly digital interfaces using FigmaCreate wireframes, prototypes,...

  • Sustainability Transformation Specialist

    vor 3 Wochen

    Zürich, Zürich, Schweiz Quantis Vollzeit

    Lead Sustainability Transformation with QuantisAs a Sustainability Strategist at Quantis, you will play a key role in helping global companies transform their industries and align with planetary boundaries. This exciting opportunity allows you to combine your passion for sustainability with your business acumen to drive meaningful change.Key...

  • Insurance Risk Management Leader with Senior Audit Experience

    vor 2 Wochen

    Zürich, Zürich, Schweiz Think Global Recruitment Ltd Vollzeit

    Senior Internal Audit Manager - Insurance IndustryWe are seeking a highly experienced Senior Internal Audit Manager to join our team in Zurich, Switzerland. As a key member of our audit team, you will be responsible for leading complex audits of insurance businesses, identifying risks, and providing recommendations for improvement.About the Role:Lead audits...

  • User Experience Researcher for Product Development

    vor 1 Woche

    Zürich, Zürich, Schweiz Gi Group Aarau Vollzeit

    Role OverviewThis role requires collaboration with cross-functional teams across multiple timezones. While the team is primarily located in CET, collaboration with team members in PST is essential.ResponsibilitiesChannel Memberships connects creators with their viewers, providing exclusive perks, recognition, and loyalty rewards. As a UXR on the team, you...

  • Director - Digital Procurement Transformation Lead

    vor 4 Wochen

    Zürich, Zürich, Schweiz KPMG AG Vollzeit

    Lead the Way in Procurement TransformationWe are seeking a seasoned Director to lead our Digital Procurement Consulting practice. As a trusted advisor, you will guide clients through the setup and implementation of their procurement operating model, leveraging cutting-edge eProcurement tools.Your Key Responsibilities:Sell and lead projects of strategic...

  • Risk and Compliance Expert

    vor 2 Wochen

    Zürich, Zürich, Schweiz Q_PERIOR Vollzeit

    About the Role:As a Regulatory and Risk Expert at Q_PERIOR, you will play a key part in advising clients on the interpretation and implementation of international standards and regulatory requirements in sustainable finance.Your Responsibilities:Advise clients on the interpretation and implementation of international standards and regulatory requirements in...