User Experience Researcher for Product Development

vor 1 Woche


Zürich, Zürich, Schweiz Gi Group Aarau Vollzeit

Role Overview

This role requires collaboration with cross-functional teams across multiple timezones. While the team is primarily located in CET, collaboration with team members in PST is essential.

Responsibilities

Channel Memberships connects creators with their viewers, providing exclusive perks, recognition, and loyalty rewards. As a UXR on the team, you will:

  • Partner with cross-functional teams to run UXR studies shaping the product, design, and user experience.
  • Define research projects end-to-end, executing them in collaboration with Product and Engineering teams.
  • Scope and execute research studies, collaborating closely with lead UXRs and cross-functional stakeholders.
  • Design and conduct tactical and strategic research across the product development lifecycle.
  • Prioritize, plan, balance, manage, and execute prioritized work to achieve well-defined research objectives.

Requirements

To succeed, you will need:

  • Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or a related field, or equivalent practical experience.
  • Master's degree in Technology or Design, or equivalent practical experience.
  • 5+ years of UXR experience in an agency or in-house setting.
  • Demonstrated experience impacting design and product development.
  • Advanced command of traditional qualitative and quantitative UXR methodologies, including in-depth interviews, concept research, usability studies, and surveys.
  • Ability to identify research needs and underlying questions, collaborating with product and engineering teams.
  • Knowledge of the product development process, including engineering and other functions, major phases, checkpoints, and deliverables.
  • Ability to influence and inspire an audience by crafting stories using data that elicit user or stakeholder empathy.
  • Strong collaboration skills across functions and timezones.


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