UX Researcher for Channel Memberships

vor 4 Wochen

Zürich, Zürich, Schweiz Gi Group Aarau Vollzeit

This role requires collaboration across multiple time zones. While most of the team is located in CET, there is a need for collaboration with team members in PST timezone.

Channel Memberships connects creators with their viewers, allowing viewers to get more from the creators and the channels they love. Viewers can support their favorite creators through Channel Memberships, get access to exclusive perks, be recognized, and earn loyalty rewards over time. Channel Memberships is a fan funding feature.

As a UXR on the team, you will partner with cross-functional teams to run UXR studies that help shape the product, design, and fine-tune the user experience. You'll work closely with other UXRs in defining the research projects end-to-end and executing on them, working closely with the Product and Engineering teams to understand the research needs.

Key responsibilities include partnering closely with the lead UXRs and cross-functional stakeholders on the team and independently scoping and executing research studies. You will design and conduct a mix of tactical and strategic research across all stages of the product development lifecycle.

Key qualifications include a Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or a related field, or equivalent practical experience. A Master's degree in Technology or Design is also desirable, or equivalent practical experience. Additionally, you should have 5+ years of total UXR experience, demonstrated experience impacting design and product development, and advanced command of traditional qualitative and quantitative UXR methodologies.

You will be able to identify research needs and underlying questions in close collaboration with product and engineering teams, prioritize research needs in line with business needs, and have knowledge of the overall process for developing products. You will also be able to influence and inspire an audience by crafting stories using data that elicit user or stakeholder empathy or create buy-in.

We are looking for a skilled UXR to join our Channel Memberships team. If you have the necessary skills and experience, we encourage you to apply.

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