Luxury Retail Sales Expert

Vor 2 Tagen


Zürich, Zürich, Schweiz Gi Group SA Vollzeit
About Gi Group SA

Gi Group SA is a leading recruitment agency specializing in luxury retail sales professionals.

Estimated Salary: CHF 80,000 - 120,000 per yearJob DescriptionAbout the Role:

We are seeking an experienced Client Advisor to join our team in Zurich. As a Client Advisor, you will be responsible for representing our luxury fashion brand with clients in our boutique/stores.

You will achieve personal sales goals, develop and maintain thorough product knowledge, provide exceptional customer service, and maximize sales performance by establishing strong relationships with clients.

Responsibilities:
  • Achieve personal sales goal;
  • Develop and maintain thorough product knowledge;
  • Provide exceptional customer service by anticipating the needs of the client and working to exceed their expectations;
  • Maximize the sales performance by establishing strong relationships and gaining insight to the needs and lifestyle of the client;
  • Develop active, repeat customer base;
  • Maintain accurate, detailed clientele book;
  • Provide feedback to store manager on merchandise trends, missed opportunities, and issues related to fit and quality;
  • Ensure appropriate sales floor coverage and comply with all loss prevention procedures to ensure integrity of inventory;
  • Ensure a respectful selling environment at all times;
Requirements:
  • 5 years or experience in the role;
  • Strong sense of aesthetics and passion for luxury;
  • Customer-oriented approach;
  • Natural selling abilities;
  • Detail-oriented, precise, reliable, and able to manage stress;
  • Strong computer skills and ability to work effectively with Microsoft Office and Outlook; SAP Retail experience preferred;
  • Fluent knowledge of German and English;
  • Fluency in other languages will be an appreciated plus.
About the Location

The position is based in Zurich, Switzerland, and requires frequent interaction with clients in the luxury retail industry.



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