IT Support Specialist
Vor 3 Tagen
At OKOIOS, we're seeking a skilled IT Support Specialist to join our team of dedicated experts. As a key member of our IT department, you'll play a vital role in ensuring seamless user satisfaction through exceptional customer-oriented service.
Your key responsibilities will include:
- Providing timely and effective support to users via various channels
- Resolving incidents at the first level and escalating complex issues to relevant teams
- Tracking and analyzing incident trends to suggest process improvements
- Training users on various tools and software
To succeed in this role, you'll need:
- A degree in IT or a related field
- Proficiency in JIRA, Confluence, and ITIL certification
- Excellent written communication skills
- Native-level French and good German skills
As a valued member of our team, you can expect:
- A culture of purpose and value, where we work together to deliver real solutions
- Opportunities for growth and development through our Talent Academy
- A commitment to sustainability and social responsibility
Join us at OKOIOS and be part of a team that's shaping the future of IT solutions.
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Lausanne, Waadt, Schweiz Michael Page Vollzeit{"h1": "IT Technician Role at Michael Page", "p": "We are seeking an experienced IT Technician to join our team at Michael Page. As an IT Technician, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our IT systems.", "ul": [{"li": "Provide technical support to clients via phone, email, and in-person...
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