Support Specialist

vor 2 Wochen

Lausanne, Waadt, Schweiz Groupe Mutuel Vollzeit
Join Our Team as a Support Specialist

We are seeking a highly organized and methodical Support Specialist to join our team at Groupe Mutuel. As a Support Specialist, you will be responsible for resolving user difficulties and incidents, as well as providing technical support and training to users.

Your Mission
  • You will be the primary point of contact for users, providing timely and effective support to resolve their issues.
  • You will work closely with our technical team to identify and resolve technical issues, and provide training to users on new systems and processes.
  • You will be responsible for maintaining accurate records of user interactions and technical issues, and providing regular updates to management.
  • You will work collaboratively with other teams to ensure seamless delivery of services and support to users.
Your Qualities
  • You possess excellent communication and interpersonal skills, with the ability to work effectively with users and technical teams.
  • You are highly organized and methodical, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • You are a team player, with a strong commitment to delivering high-quality support and services to users.
  • You are flexible and adaptable, with the ability to work in a fast-paced environment and respond to changing priorities.
Your Formation
  • You hold a CFC in informatics or a equivalent qualification.
  • You have experience working in a technical support role, with a strong understanding of IT systems and processes.
  • You possess a valid driver's license, as you will be required to travel to user sites as needed.
Why Join Our Team?

At Groupe Mutuel, we offer a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to delivering high-quality services and support to our users, and we are seeking a talented and motivated individual to join our team.

Perks
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A competitive salary and benefits package.
  • The chance to work with a talented and motivated team.

  • Support Specialist

    vor 3 Wochen

    Lausanne, Waadt, Schweiz Groupe Mutuel Vollzeit

    Job Title: Collaborateur Support sur siteAbout the RoleWe are seeking a highly organized and methodical Support Specialist to join our team at Groupe Mutuel. As a Support Specialist, you will be responsible for resolving technical issues and incidents reported by users, as well as providing support to users and related agencies.Key ResponsibilitiesResolve...

  • Administrative Support Specialist

    Vor 3 Tagen

    Lausanne, Waadt, Schweiz CONNECT44 Vollzeit

    Administrative Support SpecialistWe are seeking an experienced Administrative Support Specialist to join our team at Connect44 in Lausanne. The ideal candidate will have a strong administration background and be proficient in Chinese and French.Main ResponsibilitiesManage administrative tasks, including catering supplier and service management, service...

  • IT Support Specialist Geneva

    vor 3 Wochen

    Lausanne, Waadt, Schweiz Taurus SA Vollzeit

    Job Title: IT Support Specialist GenevaWe are seeking a highly skilled and experienced IT Support Specialist to join our team in Geneva, Switzerland. As an IT Support Specialist, you will be responsible for providing technical support and maintenance to our end-users, ensuring the smooth operation of our IT infrastructure and applications.Key...

  • Administrative Support Specialist

    vor 5 Stunden

    Lausanne, Waadt, Schweiz CONNECT44 Vollzeit

    Administrative Support SpecialistConnect44 is seeking an experienced Administrative Support Specialist to join our team in Lausanne. The ideal candidate will have a strong background in administration and be proficient in Chinese, English, and French.Main ResponsibilitiesPerform a range of administrative tasks, including catering supplier and service...

  • Support Specialist

    vor 3 Wochen

    Lausanne, Waadt, Schweiz Groupe Mutuel Vollzeit

    Join Our Team as a Support SpecialistYour MissionYou will be responsible for resolving user issues and incidents, or escalating them to competent resources.You will handle and process user requests from your site and related agencies.You will prepare and distribute computer equipment to users and provide training.You will leverage the Support knowledge base...

  • IT Support Specialist

    vor 2 Monaten

    Lausanne, Waadt, Schweiz Taurus SA Vollzeit

    About Taurus SATaurus SA is a FINMA-regulated securities firm, headquartered in Switzerland, and providing digital asset trading and financial services to its clients. It is also a leading European provider of digital asset infrastructure solutions to banks, corporations and private companies.We are a dynamic and innovative company, committed to delivering...

  • IT Support Specialist

    Vor 3 Tagen

    Lausanne, Waadt, Schweiz OKOIOS Vollzeit

    At OKOIOS, we're seeking a skilled IT Support Specialist to join our team of dedicated experts. As a key member of our organization, you'll play a vital role in delivering exceptional customer service and ensuring seamless IT operations.Key ResponsibilitiesYour primary focus will be on providing top-notch support to our clients, handling calls and emails,...

  • IT Support Specialist Geneva

    vor 3 Wochen

    Lausanne, Waadt, Schweiz Taurus SA Vollzeit

    Job DescriptionWe are seeking a highly skilled and experienced IT Support Specialist to join our team at Taurus SA in Geneva, Switzerland.As an IT Support Specialist, you will be responsible for providing technical support and operating several duties related to end-users' IT environment, including:Key ResponsibilitiesDeployment of end-user hardware and...

  • IT Support Specialist

    Vor 3 Tagen

    Lausanne, Waadt, Schweiz OKOIOS Vollzeit

    At OKOIOS, we're seeking a skilled IT Support Specialist to join our team. As a key member of our technical services team, you'll play a vital role in ensuring the smooth operation of our IT systems.Key Responsibilities:Provide exceptional customer service and support to our usersHandle and resolve IT-related issues in a timely and efficient...

  • IT Support Specialist Geneva

    vor 1 Monat

    Lausanne, Waadt, Schweiz Taurus SA Vollzeit

    Job DescriptionTaurus SA is seeking a highly skilled IT Support Specialist to join our team in Geneva. As an IT Support Specialist, you will be responsible for providing technical support and operating various duties related to end-users' IT environment.Key ResponsibilitiesEnd-user systems management: deployment of end-user hardware and software, follow-up...

  • IT Support Specialist Geneva

    Vor 3 Tagen

    Lausanne, Waadt, Schweiz Taurus SA Vollzeit

    We are seeking a skilled IT support specialist to join our team in Geneva. As an IT support specialist, you will be responsible for providing technical support and operating several duties related to end-users' IT environment.Key ResponsibilitiesDeployment of end-user hardware and software using supplied installation instructions and tools.Follow up of...

  • IT Support Specialist

    Vor 3 Tagen

    Lausanne, Waadt, Schweiz OKOIOS Vollzeit

    At OKOIOS, we're seeking a skilled IT Support Specialist to join our team of dedicated experts. As a key member of our IT department, you'll play a vital role in ensuring seamless user satisfaction through exceptional customer-oriented service.Your key responsibilities will include:Providing timely and effective support to users via various channelsResolving...

  • IT Support Specialist Geneva

    vor 1 Monat

    Lausanne, Waadt, Schweiz Taurus SA Vollzeit

    About Taurus SATaurus SA is a FINMA-regulated securities firm headquartered in Geneva, Switzerland, providing digital asset trading and financial services to clients. As a leading European provider of digital asset infrastructure solutions, we empower banks, corporations, and private companies to manage digital assets with our unified platform.Job...

  • Senior Technical Support Specialist

    vor 3 Wochen

    Lausanne, Waadt, Schweiz Genius Sports Vollzeit

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to lead our system support team. As a Technical Support Specialist, you will be responsible for providing technical support and troubleshooting for our tracking and video augmentation products. You will also lead a team of engineers, including scheduling, performance...

  • IT Support Specialist Geneva

    Vor 7 Tagen

    Lausanne, Waadt, Schweiz Taurus SA Vollzeit

    About Taurus SATaurus SA is a FINMA-regulated securities firm headquartered in Geneva, Switzerland, providing digital asset trading and financial services to clients. As a leading European provider of digital asset infrastructure solutions, we cater to banks, corporations, and private companies.Job SummaryWe are seeking an ambitious and driven IT Support...

  • IT Support Specialist Geneva

    Vor 7 Tagen

    Lausanne, Waadt, Schweiz Taurus SA Vollzeit

    Job Opportunity at Taurus SAWe are seeking a skilled IT Support Specialist to join our team in Geneva, Switzerland. As a key member of our IT department, you will be responsible for providing technical support and operating various duties related to end-users' IT environment.Key ResponsibilitiesEnd-user systems management: deployment of end-user hardware and...

  • IT Support Specialist

    vor 2 Wochen

    Lausanne, Waadt, Schweiz Stefanini Vollzeit

    Job Title: Deskside TechnicianJob Summary:We are seeking a skilled Deskside Technician to join our team. As a Deskside Technician, you will be responsible for providing face-to-face IT support to users, installing and maintaining hardware, and troubleshooting technical issues.Responsibilities:Provide exceptional IT support to users, resolving technical...

  • IT Support Specialist

    Vor 7 Tagen

    Lausanne, Waadt, Schweiz Stefanini Vollzeit

    Job Title: Deskside TechnicianAt Stefanini, we are seeking a highly skilled and experienced Deskside Technician to join our team. As a Deskside Technician, you will be responsible for providing face-to-face IT support to users, installing and configuring hardware and software, and troubleshooting technical issues.Responsibilities:Provide technical support to...

  • Service Desk Specialist

    vor 3 Wochen

    Lausanne, Waadt, Schweiz Protectas Vollzeit

    Job Title: Service Desk SpecialistCompany Description: Protectas is a leading company that provides innovative solutions to its customers. We are seeking a highly skilled Service Desk Specialist to join our team.Job Description:As a Service Desk Specialist, you will be responsible for providing technical support to our customers. You will be the first point...

  • Senior Technical Support Specialist

    vor 1 Monat

    Lausanne, Waadt, Schweiz Genius Sports Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Technical Support Specialist to lead our team of engineers in providing top-notch technical support and troubleshooting for our tracking and video augmentation products. As a key member of our technical operations team, you will be responsible for leading a group of engineers in supporting our...