Lead Management Strategist for Salesforce Implementation
vor 14 Stunden
Merkle, a pioneer in digital business transformation, empowers organizations to drive growth and engagement through holistic experiences. With a heritage in data science and business performance, we deliver end-to-end solutions that leverage the power of Salesforce.
About the RoleWe are seeking an experienced Lead Management Strategist to join our CRM & Loyalty Team. As a Principal Salesforce Consultant, you will collaborate closely with clients to implement 360 lead management strategies on the Salesforce platform.
Key Responsibilities:- Lead client consultations on business processes and digital transformation, ensuring quality and alignment with client goals.
- Translate business needs into functional specs and user stories, driving solution design and implementation.
- Manage project workflows, goals, roadmaps, priorities, and sprints, fostering agile methodologies and collaboration.
- Serve as a trusted advisor, handling multiple client engagements and crisis situations with expertise and professionalism.
- Facilitate client workshops using best practice methodologies, promoting knowledge sharing and adoption.
- Degree in business administration, business informatics, or similar field.
- 8+ years in management consulting, focusing on CRM and lead management projects on SaaS platforms.
- Proven success in CRM/lead management projects, leveraging Salesforce know-how and strong analytical skills.
- Excellent communication, presentation, and problem-solving skills, with fluency in German and English.
We value diversity and inclusivity, embracing motivated individuals who support and enrich each other. Our digital-native approach allows for flexible working hours, while face-to-face exchanges foster creativity and teamwork. Join us in shaping the future of digital business transformation.
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