Customer Service Representative
Vor 3 Tagen
Empfang / Rezeption
Guest Relation / Kundenbetreuung
Zur Verstärkung unserer Vermietstation in Bern suchen wir in Festanstellung per sofort oder nach Vereinbarung einen:
**Customer Service Representative 80-100% (m/w)**
- Sie empfangen die Kunden und unterstützen sie bei der Wahl des passenden Fahrzeuges
- Sie erledigen mit ihnen die Vermietformalitäten und beraten sie bezüglich unserer Zusatzdienstleistungen.
- Des Weiteren planen Sie die Reservationen, organisieren die Bereitstellung der Fahrzeuge und erledigen die Rücknahme der Fahrzeuge.
- Sie lieben den Umgang mit Kundschaft und eine lebhafte Atmosphäre.
- Serviceleistung und Kundenzufriedenheit stellen Sie ins Zentrum Ihrer Tätigkeit.
- Neben Berufserfahrung im Kundendienst oder in einer Verkaufsfunktion können Sie sich auch sehr gut in Englisch verständigen.
- Sie besitzen seit mehr als einem Jahr den Führerschein für Personenwagen.
- Hektische Situationen bewältigen Sie mit konstanter Freundlichkeit und Gelassenheit.
- Sie sind eine dynamische Person, und sind es gewohnt, selbstständig zu arbeiten.
- Als flexiblen Mitarbeitenden kommen Ihnen unregelmässige Arbeitszeiten (auch am Wochenende) entgegen.
**HERTZ LOHNT SICH IMMER**
Als Tochterunternehmen von der Emil Frey Gruppe können Sie von sehr guten Sozialleistungen und attraktiven Rabatten auf Fahrzeugmieten sowie auf weitere Produkte profitieren. Hertz Schweiz pflegt eine kollegiale Du-Kultur und vereint im Unternehmen verschiedene Nationen und Kulturen. Ein erfahrenes Team unterstützt Sie in der Einarbeitungsphase. Unsere Mitarbeitende sind der wichtigste Erfolgsfaktor, weshalb wir ihnen die Möglichkeit bieten, sich weiterzuentwickeln.
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