Field-based Medical Customer Engagement Manager
vor 7 Monaten
**At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.**
**Field-based Medical Customer Engagement Manager (Romandie Area / M/F/d)**
**JOB PURPOSE**
Join our dynamic team as a scientific expert and key contact between the medical community and Bayer, focusing on delivering value to both customers and patients. You will pay a crucial role in understanding customer needs and designing initiatives to enhance customer satisfaction across various therapeutic areas within the French-speaking part of Switzerland and in alignment with our broader brand and therapeutic area strategies. This role requires a deep dive into patient and customer journeys, building strong relationships with healthcare professionals, scientists, and key stakeholders, including medical associations and academic centers, and coordinating collaborative efforts with local functions to meet the specific needs of various customer groups. In this field-based position, you will be operating directly from your home in the French-speaking part of Switzerland.
**YOUR TASKS & RESPONSIBILITIES**
- Actively engage with customers to build strong relationships and find timely solutions for patient journey challenges. Manage resources efficiently and be part of a dynamic team that values continuous learning, improvement, and innovation
- Analyze and identify customer needs, implementing subsequent services using cutting-edge tools and methodologies (such as co-creation/co-development). Systematically capture interactions and events with healthcare professionals (HCPs) to generate valuable insights into patient and customer journeys, and share these insights with the internal cross-functional team
- Pro-actively disseminate scientific, educational, research-related information (e.g. study protocols, meeting abstracts, professional literature) to ensure the appropriate use of Bayer products
- Organize one-to-one or small group scientific education activities and advisory boards. Where appropriate, facilitate Continuous Medical Education (CME) activities, and participate/network at scientific events and congresses
- Actively participate in and collaborate with the cross-functional product and customer teams. Support the development and continuous improvement of integrated brand strategies and implement activities for the French-speaking part of Switzerland
- Identify investigator-initiated research (IIR) ideas with Thought Leaders and support implementation of studies
**WHO YOU ARE**
- Bachelor’s degree in human medicine, pharmacy, biology, veterinary medicine, or related fields. Advanced degrees are a plus
- Experience in the pharmaceutical industry in Medical Affairs or Clinical Research preferred
- High learning agility and ability to understand and learn around various disease areas and therapeutic options, including treatment options and Bayer products
- Understanding of Swiss healthcare landscape including regulations and compliance
- Strong presentation and communication skills as well as project management skills (remote and face-to-face). Able to communicate complex scientific data
- Solution-oriented, innovative, creative, curious, and entrepreneurial thinker
- Team player, analytical thinker, organized and able to prioritize, reliable, integer, flexible, efficient, digital savvy, ready to learn, can-do attitude, persistent, pragmatic
- High ability to build connections and bring people together
- Fluent in French and English is a must, German as an advantage
**YOUR APPLICATION**
**Location**:
Switzerland : Zürich : Zurich
**Division**:
Pharmaceuticals
**Reference Code**:
819004
-
Field Based Customer Engagement Manager
vor 8 Monaten
Zurich, Schweiz Bayer Vollzeit**At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our...
-
Field Medical Advisor Sbd
vor 7 Monaten
Zurich, Schweiz Daiichi Sankyo Europe VollzeitYou demonstrate mastery and innovation in the ability to ideate the strategic direction, drive medical initiatives and develop ongoing professional relationships with national and regional key external experts (KEEs) for Daiichi Sankyo products in the therapeutic area of Cardiovascular Diseases (CVD). Your activities will focus on Nilemdo®, Nustendi® and...
-
Multichannel Customer Engagement Manager
vor 7 Monaten
Zurich, Schweiz Novo Nordisk VollzeitMultichannel Customer Engagement Manager **Category**:Commercial Marketing**Location**:Zurich, Switzerland Zurich, CH- Are you ready to lead the charge in revolutionizing customer engagement? Do you have a passion for shaping innovative strategies that will drive success across our Affiliate? Are you prepared to inspire and equip our team with the skills...
-
Manager Customer Engagement
vor 2 Wochen
Zurich, Schweiz Axelra AG VollzeitAxelra is a tech venture builder based in Zurich that accelerates digital business models for corporates and startups. We are building together with our partner MDO-Skin a joint tech venture startup (GiGTech) that builds an integrated social commerce platform and ecosystem with micro-entrepreneurs. We are looking for a Manager Customer Engagement &...
-
Head of Customer Engagement
vor 2 Wochen
Zurich, Schweiz Swarovski VollzeitAt Swarovski, where innovation meets inspiration, our people desire to explore, experience and create. We are looking for a Head of Customer Engagement & Retention (CRM), where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and...
-
Global Customer Engagement and Retention Intern CRM
vor 14 Stunden
Zurich, Schweiz Swarovski VollzeitAt Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for a Customer Engagement and Retention Intern where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and...
-
Business Development
Vor 7 Tagen
Zurich, Schweiz hystrix medical AG Vollzeithystrix medical connects the dots. Our Vision - at hystrix we are creating the hub for healthcare market information in Switzerland and beyond. Why? \- By dramatically accelerating everyday processes at the healthcare procurement/distribution interface, we help free up relevant resources at both our supplier and buyer clients accordingly. What? We are...
-
Global Customs Manager
Vor 6 Tagen
Zurich, Schweiz Hitachi Zosen Inova Vollzeit**Global Customs Manager**: Hitachi Zosen Inova AG Zürich (Schweiz) Presence / Mobile Work experience Commercial professions (other) Purchasing, Materials Management, Logistics **About us**: - Zurich-based green-tech company Hitachi Zosen Inova (HZI) is a global leader in solutions for energy transition and circular economy including Energy from...
-
Medical Regional Manager
vor 8 Monaten
Zurich, Schweiz KGR VollzeitWe are recruiting for a swiss dental clinic a Regional Practice Manager Medical **The role is based in Switzerland** Missions: Responsibility for the operational and strategic management of dental clinics in the region. Managing the local clinic management and supporting the supervision of the Practice Manager and other practitioners. Plan future...
-
Customer Experience Manager
vor 7 Monaten
Zurich, Schweiz Novo Nordisk VollzeitCustomer Experience Manager **Category**:Project Management & Agile**Location**:Zurich, Switzerland Zurich, CH- Join Novo Nordisk and Shape the Future!- Are you passionate about customer experience? Do you thrive on designing, orchestrating, and executing impactful customer engagement strategies? Novo Nordisk, a global leader in healthcare, invites you to...
-
Customer Parts Repair Manager
vor 7 Monaten
Zurich, Schweiz SR Technics VollzeitYour tasks - Manage the repair orders to fulfil the contractual obligation in accordance with the existing processes (i.e 3rd party business, customer feedback, teardown process) - Proactively manage and solve commercial and technical issues with the support of the internal organization and with proper tools (i.e. EOR) - Proactively develop the customer...
-
Field Marketing Manager
vor 14 Stunden
Zurich, Schweiz Beekeeper VollzeitAs a** Field Marketing Manager for the Swiss and Austrian markets** you will manage Beekeeper's regional marketing programs. You will help build awareness, engagement, and consideration with our target audience in this region, and you will own the pipeline target in Switzerland and Austria. **Your Responsibilities**: - Work with marketing colleagues,...
-
Omnichannel Customer Engagement Lead
vor 14 Stunden
Zurich, Schweiz Proclinical VollzeitProclinical are currently recruiting for a Omnichannel Customer Engagement Lead to join a pharmaceutical organisation. This role is on a permanent basis and is located in Zurich. The client is focused on discovering the correct solutions for people suffering from illnesses. **Responsibilities**: - Serve as a crucial HQ contact person to international and...
-
Third Party Warehouse 3pl and Logistics Manager
vor 3 Wochen
Zurich, Schweiz Corza Medical VollzeitAt Corza Medical, our mission is to support surgical providers with remarkable service, trusted performance, and outstanding value by creating an unmatched experience that stems from listening to the surgical experts themselves. Our product family is the result of years of experience championing surgeons and listening to their expertise. We deliver unmatched...
-
International Account Manager
Vor 3 Tagen
Zurich, Schweiz BOX OFFICE AGENCY VollzeitBOX OFFICE AGENCY a consulting agency (based in Paris) is looking for one of his client based in switzerland in Zurich: a global creative agency for advertising, with a wordwide implementation, PR, branding and all types of classic and digital communication.. A specialized health team consisting of several account managers, medical writers, PR and digital...
-
Employee Engagement
vor 7 Monaten
Zurich, Schweiz NatWest Digital X VollzeitMarketing & Communications, Customer Employee Engagement & Communications Manager - Zurich, Switzerland- Permanent- Part Time#R-00232670
-
Customer Success Manager
vor 7 Monaten
Zurich, Schweiz SkyCell AG VollzeitBorn from a single question, innovation is in our DNA. Having recently celebrated our 10-year anniversary, we are a diverse and quality-conscious company, which has set itself the goal of transporting temperature-sensitive medicines in a more reliable and sustainable way. Long story short, we help save lives and preserve the environment. Our goal? To...
-
Third Party Warehouse 3pl and Logistics Manager
vor 2 Wochen
Zurich, Schweiz Corza Medical VollzeitAt Corza Medical, our mission is to support surgical providers with remarkable service, trusted performance, and outstanding value by creating an unmatched experience that stems from listening to the surgical experts themselves. Our product family is the result of years of experience championing surgeons and listening to their expertise. We deliver unmatched...
-
Customer Success Account Manager
vor 1 Woche
Zurich, Schweiz Microsoft VollzeitMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
-
Field & Channel Marketing Manager
vor 2 Wochen
Zurich, Schweiz Open Systems AG Vollzeit**About Open Systems** Open Systems delivers cybersecurity beyond expectations. We partner with organizations to boost the security performance of their digital transformations. Our award-winning Managed Detection and Response (MDR) and Secure Access Service Edge (SASE) services connect and protect customers today, while increasing their security maturity...