User Research Manager

vor 3 Wochen

Zuchwil, Schweiz Bosch Group Vollzeit

Company Description
**At Bosch, we care. For you, our business, and our environment.**

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.

**Job Description**:

- Define and perform qualitative and quantitative user research and testing procedures, along the entire product development and commercialization process
- Brief and lead external agencies
- Analysis, interpretation and reporting of research results with a strong Insights into action attitude
- Train key stakeholders on research methodologies
- Support the brand management teams in user centric communication development, validation studies (pre
- and post-tests) and brand positioning activities
- Contribute to cross business unit related researches and represent the needs of your business unit
- Implement results of user segmentation, user journey analysis and U&A Insights in the company
- Set-up and maintain tracking studies as Brand Health Checks, user journey and touchpoint analysis, NPS studies

**Qualifications**:

- 4-6 years of experience in an user research agency or corporate environment with proven track record of managing international research projects
- Experience in the area of consumer goods - FMCG or Durables
- Broad knowledge of qualitative and quantitative methodologies
- Strong communication skills (able to translate research results in company requirements)
- Ability to manage projects on a global level in a matrix organization and knowledge of agile project management methods
- High empathy working in diverse, cross-functional teams
- Knowledge in statistical analysis and tools (SPSS, etc.)
- Experience with moderation of interviews/focus groups
- Analytical mindset
- Fluent in English and preferably also in German

Additional Information
**Contact HR Department**
Maximilian Repple
Tel: +41 32 686-5753

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