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Business Testing Manager
vor 3 Wochen
A career at the Lombard Odier Group is something to be proud of. Our mission is to protect and grow our clients’ wealth - but not by any means necessary. Sustainability is at the heart of everything we do and we treat our clients’ wealth as if it were our own. We protect our clients’ assets for the long-term using expertise and innovation, all underpinned by our Rethink Everything philosophy. Our colleagues are the foundation of our success. We employ people at different life stages, from graduates to executive level leaders. The one thing they all have in common is that they seek to challenge the status quo, are imaginative and have the ability to offer a fresh perspective.
Business Testing Manager
Nous recherchons un Business Testing Manager afin de renforcer l’équipe « Change management », au sein du COO office de la Banque privée. Vous aurez la responsabilité de superviser, coordonner et organiser toutes les activités de User Acceptance Tests (UAT) des projets conduits par l’unité « Clients Privés », au niveau mondial, afin de valider que les développements informatiques répondent bien aux attentes exprimées par le métier.
Dans cette fonction, vous serez amené à collaborer de manière étroite avec nos équipes projets, les banquiers et assistants, les gérants de portefeuilles - en Suisse et à l’international - ainsi que nos équipes informatiques et techniques.
VOTRE MISSION:
- Définir la stratégie de validation par les utilisateurs des nouvelles fonctionnalités métier dans le contexte d’une roadmap IT Globale. Cette stratégie devra s’intégrer dans la stratégie globale de validation des produits, en collaboration avec le Test Manager et le Product Owner IT.
- Préparer les UAT avec les intervenants clés du projet, notamment pour l’élaboration des cas de test à travers les différents outils informatiques impactés
- S’assurer du bon déroulement des UAT avec les utilisateurs finaux, y compris la collecte de leurs commentaires détaillés
- Travailler avec les équipes IT pour la préparation des cas de test le suivi des campagnes dans l’outil de Test Management, ainsi que pour le suivi des anomalies et des corrections dans l’outil de ticketing JIRA
- Conclure les UAT par la rédaction des recommandations finales sur la mise en production (ou non, avec ou sans condition) des nouvelles fonctionnalités
- Proposer, le cas échéant, de retirer les anciennes fonctionnalités remplacées, en collaboration avec les responsables de projets et processus concernés
- Conduire des revues de qualité indépendantes sur l’expérience globale des utilisateurs à travers les différents outils informatiques utilisés
- Participer aux autres activités de l’équipe de « change management » en fonction de l’actualité des projets
PROFIL RECHERCHE:
- Expérience préalable en tant que Business testing, UAT manager ou rôle similaire
- Maîtrise des aspects relatifs à l’expérience utilisateurs (UX)
- Capacité à encadrer un large panel de participants pluridisciplinaires
- Bonne compréhension des métiers de la banque privée, des systèmes bancaires et des processus de gestion de fortune
- Excellent esprit d’analyse, de synthèse et de recommandation
- Faire preuve d’esprit d’initiative, d’engagement et être orienté solution client
- Capable de travailler dans un environnement en rapide évolution
- Solides compétences organisationnelles, capacité à travailler en équipe et à défendre ses idées
- La connaissance d’un outil de test management comme QTest ou HP QC est un plus
- La certification ISTQB est un plus
- Maîtrise du français et de l’anglais (oral/écrit) obligatoire
If you recognise yourself in this description, then please do apply. We look forward to hearing from you.
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