HR Operations Representative Ii

vor 2 Wochen

Lausanne, Schweiz Ansys Vollzeit

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.

Take a leap of certaintywith Ansys.

**Summary / Role Purpose**

The HR Operations Representative II (M/F/D) is a key position within the HR and Payroll Service Delivery team of ANSYS’ HR Services (HRS), a customer focused service organization that provides HR and Payroll services to employees across the Company. The HR Ops Rep II will primarily support EMEA, with a focus on consistently delivering best in class HR related transaction services for Germany, Austria and Switzerland (DACH).This position serves as the first point of contact for customers (employees) contacting HRS and is responsible for working with the HRS staff and knowledge management system to resolve a broad scope of inquiries related to HR services. The position leverages an innovative case management system for tracking requests and may transfer or escalate cases to other HRS parties for efficient issue resolution. The primary goal of the HR Ops Rep II is to demonstrate effective issue resolution, ensuring high levels of customer (employees) satisfaction and operational efficiencies across HRS operations.

**Key Duties and Responsibilities**
- Provide prompt assistance to customers (employees) for HR transactions while appropriately tracking and documenting inquiries within HRS’ case management system.
- Ensure HR transactional services are being delivered in a consistent and efficient manner, such as: new hires, terminations, transfers, promotions, personal and job data changes, position management.
- Support administrative tasks in DACH including the preparation of employment contracts, contract supplements, termination and transfers letters, salary change notifications, employment testimonials and certificates, on and off boarding, reviewing and filing of documents electronically and organizing voucher benefits for employees’ anniversaries, childbirth, marriage (if based in Otterfing review and dispatch incoming mail and physical filing)
- Work closely with the local HR team for timely updates/changes to meet payroll deadlines.
- Ensure HR data integrity by ensuring accuracy and consistency of data input - audit HR data and troubleshoot irregularities, support data governance processes.
- Conduct intake for all HR related inquiries and redirect /escalate to appropriate parties, as necessary (such as facilities and IT during on and off boarding).
- Identify process improvement opportunities across end-to-end HRS processes, and support process and technology driven business process reengineering initiatives.
- Ensure timely resolution of cases and follow through cases to completion to provide best customer (employees) experience.
- Support leave and absence management.
- Provide work visa support to customers (employees) and support the required administration.
- Inform updates of HRS’ knowledge management solution to ensure latest information is included from an HR perspective.
- Documenting and managing internal HR policies, procedures and processes based on local laws and regulations, maintain compliance.
- Knowledge Management - SOPs/ Process Maps/ Quick Reference Guides/ BOT/Knowledgebases.
- Manage tools for service delivery through systematic automation of HR capabilities augmented by Artificial Intelligence (AI), Robotic Process Automation (RPA), Machine Learning (ML), Cloud Technologies. Support system testing and deployment of new functionalities.
- Create and maintain operational reports received via HRS’ case management system.

**Minimum Education/Certification Requirements and Experience**
- Bachelor’s degree in Business Administration or a related field or equivalent relevant experience.
- 4-5 years of professional HR experience (desirable for Germany) with 2-3 years of experience in a customer (employees) service focused role.
- Excellent communication skills, ability to work flexibly in a multinational work set-up,
- Fluency in English and German (verbal and written)
- Strong service and customer orientation; with a high level of professionalism and discretion
- Administrative orientation, organizational skills, attention to detail, accuracy, and problem-solving skills
- Proficiency in computer skills (MSOffice)

**Preferred Qualifications and Skills**
- 4-5 years of experience in a customer (employees) service role in a shared services center with HRIS experience.
- Relevant industry experience is a plus.
- Some travel might be required.

At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, b

  • Finance & HR Operations Specialist

    Vor 5 Tagen

    Lausanne, Schweiz Scantrust S.A Vollzeit

    Do you thrive in a fast-paced environment where you can make a real impact?  Scantrust is an award winning, cutting-edge company that's revolutionizing connected goods and products. We're on a mission to bring physical items to life with our secure QR code technology, helping brands fight counterfeiting, engage customers, and unlock new growth...

  • Engineering Operations Lead

    Vor 2 Tagen

    Lausanne, Schweiz Nexthink Vollzeit

    Company Description Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response,...

  • Operations Intern

    vor 2 Wochen

    Lausanne, Schweiz Swibeco SA Vollzeit

    Ready for a new challenge?   As a leading and fast-growing B2B company in the field of employee benefits in Switzerland, Swibeco centralizes on a digital platform all the perks, gifts, and tax-free benefits a company can offer to its employees. This includes permanent discounts, an innovative reward system and a lunch card with the biggest food related...

  • Operations Intern

    vor 2 Wochen

    Lausanne, Waadt, Schweiz Swibeco SA Vollzeit

    Ready for a new challenge? As a leading and fast-growing B2B company in the field of employee benefits in Switzerland, Swibeco centralizes on a digital platform all the perks, gifts, and tax-free benefits a company can offer to its employees. This includes permanent discounts, an innovative reward system and a lunch card with the biggest food related...

  • Sales Representative

    vor 1 Monat

    Lausanne, Schweiz MENRAD THE VISION Vollzeit

    Nous concevons, produisons et distribuons des collections de lunettes de soleil et de montures correctrices qui incarnent la mode, le luxe et l'innovation. Nos produits sont distribués sur tous les continents. Notre succès international repose sur le développement créatif de nos collections, notre haut standard de qualité,...

  • Global Logistics Advisor

    Vor 2 Tagen

    Lausanne, Schweiz Medair Vollzeit

    **Location**: Global Support Office (GSO) position based in Lausanne, Switzerland. Swiss or eligible EU citizens, or those with a valid work permit for Switzerland, can apply.**Starting Date & Initial Contract Details**: April 2024. Full-time, 9 months. **Role Overview**: The Global Logistics Advisor will enable the efficient and effective operations of...

  • HR Generalist/hrbp Available Immediately

    vor 1 Monat

    Lausanne, Schweiz LHH Vollzeit

    For our client, a major health/medical organisation near Montreux, we are looking for a: HR Generalist/HRBP (available immediately (2 weeks max) Missions: - Employee lifecycle management: recruitment, implementing new employee onboarding and offboarding processes, establishing employment contracts, amendments, and administrative documents, payroll control,...

  • Business Development Representative or Associate

    vor 4 Wochen

    Lausanne, Schweiz RSM International Vollzeit

    **RSM Switzerland** is a leading independent firm of chartered accountants, tax experts and business advisers, with 110+ people based in 3 offices across Switzerland (Geneva, Lausanne, Zürich), delivering leading services in the field of audit, outsourced solutions (accounting, payroll, HR), tax & legal, corporate finance, IT, and advisory. We believe in...

  • Office & HR Assistant (50%-60%)

    vor 1 Monat

    Lausanne, Schweiz Neural Concept Vollzeit

    We are a unique team of passionate ML Engineers, Software Developers, Product Specialists and Sales & Marketing Professionals, working for global industry leaders. We believe that with a healthy team culture we can achieve wonders. **Office & HR Assistant (50%-60%)**: - location- Lausanne, Switzerland- job type- PermanentOur mission is to enable the...

  • Regional Operations Manager

    vor 1 Monat

    Bussigny-près-Lausanne, Schweiz Decathlon Vollzeit

    Mission Context :  Our Swiss project saw the light of day in 2016 with the arrival of our website in the region and accelerated with the opening of our first store in Neuchâtel in 2017. Since then, the project has grown significantly and today we have nearly 1'000 employees working in our 5 sectors (Logistics & Supply, E-Commerce, Finance,...

  • Head of Quality

    Vor 2 Tagen

    Lausanne, Schweiz LHH Vollzeit

    **Head of Quality - Medical devices - Vaud** For one of our clients, a medical devices company based in Canton de Vaud, LHH Recruitment Solutions is recruiting a **Head of Quality in Medical Devices**. The Head of Quality will be responsible to manage **Quality Assurance, Quality Control** and **Quality **support to manufacturing, Validation teams and...

  • Petroleum Engineering Specialist

    vor 1 Monat

    Lausanne, Schweiz Université de Lausanne Vollzeit

    Petroleum Engineering Specialist (952) Houston, TX - Full Time Basic Function Provides expert technical advice and guidance in either a broad or specialized area of petroleum engineering, for conventional and unconventional resources. Apply engineering expertise to review reservoir simulation results or assess complex production operations...

  • Petroleum Engineering Consultant

    vor 1 Monat

    Lausanne, Schweiz Université de Lausanne Vollzeit

    Petroleum Engineering Consultant (953) Houston, TX Full Time Basic Function Provides expert technical advice and guidance in either a broad or specialized area of petroleum engineering, for conventional and unconventional resources. Apply engineering expertise to review reservoir simulation results or assess complex production operations...

  • Clinical Trial Coordinator

    vor 1 Monat

    Lausanne, Schweiz Debiopharm Vollzeit

    **_Debiopharm_**_ is an independent biopharmaceutical company based in Switzerland with an ongoing commitment to research in oncology and infectious diseases in order to improve patient outcomes and quality of life. Our main activities include drug development, drug manufacturing and digital health investment. Debiopharm International SA aims to develop...

  • Clinical Trial Coordinator

    vor 1 Monat

    Lausanne, Schweiz Debiopharm Vollzeit

    Description Debiopharm is an independent biopharmaceutical company based in Switzerland with an ongoing commitment to research in oncology and infectious diseases in order to improve patient outcomes and quality of life. Our main activities include drug development, drug manufacturing and digital health investment. Debiopharm International SA aims to...

  • Procurement Planner

    vor 1 Monat

    Lausanne, Schweiz Université de Lausanne Vollzeit

    Aramco Services Company Procurement Planner (839) Procurement & Supply Chain Mgmt - Houston, TX - Full Time Basic Function Plans the procurement cycle, procures basic goods and services, and maximizes cost savings and cost avoidance efforts by utilizing negotiation skills and effective project management. Controls the supply chain...

  • Product Manager

    vor 1 Monat

    Lausanne, Schweiz Nexthink Vollzeit

    Company Description Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response,...

  • Regional Enrolment Director Gcc

    vor 2 Wochen

    Lausanne, Schweiz Sommet Education Vollzeit

    **Regional Enrolment Director GCC** **Permanent contract **/ UAE, KSA, Qatar, Bahrain, Oman, Yemen Sommet Education is a hospitality management and pastry & culinary arts education group of more than 1200 employees that is home to five leading brands: Glion Institute of Higher Education, Les Roches Global Hospitality Education, Ecole Ducasse, Invictus...

  • National Sales Manager, Oncology

    Vor 4 Tagen

    Lausanne, Schweiz Pharmiweb Vollzeit

    National Sales Manager, Oncology - SwitzerlandAbout Astellas:At Astellas, experience is coupled energised with a relentless challenger spirit.Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s...

  • Event Manager

    vor 1 Monat

    Lausanne, Schweiz EPFL Vollzeit

    EPFL, the Swiss Federal Institute of Technology in Lausanne, is one of the most dynamic university campuses in Europe and ranks among the top 20 universities worldwide. The EPFL employs more than 6,000 people supporting the three main missions of the institutions: education, research and innovation. The EPFL campus offers an exceptional working environment...