Guest Experience Expert

vor 2 Wochen

Zurich, Schweiz Marriott International, Inc Vollzeit

**Job Number** 22218798

**Job Category** Rooms & Guest Services Operations

**Location** Zurich Marriott Hotel, Neumuehlequai 42, Zurich, Curych, Switzerland VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

**Marriott Hotels**, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

**JW Marriott **is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment.

  • Guest Arrival Expert

    vor 3 Wochen

    Zurich, Schweiz Marriott International, Inc Vollzeit

    **Job Number** 24096725 **Job Category** Rooms & Guest Services Operations **Location** Zurich Marriott Hotel, Neumuehlequai 42, Zurich, Curych, Switzerland VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** First impressions are everything. When guests arrive at our hotels, we want that...

  • Guest Arrival Expert

    vor 3 Wochen

    Zurich, Schweiz Marriott International, Inc Vollzeit

    **Job Number** 24096725 **Job Category** Rooms & Guest Services Operations **Location** Zurich Marriott Hotel, Neumuehlequai 42, Zurich, Curych, Switzerland VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** First impressions are everything. When guests arrive at our hotels, we want that...

  • Guest Experience Guide

    vor 2 Monaten

    Zurich, Schweiz Greenwich Entertainment AG Vollzeit

    Sandbox VR specializes in providing immersive virtual reality (VR) experiences. We offer a unique blend of VR technology, real-time motion tracking, and interactive storytelling to create highly engaging and interactive virtual reality games. We are looking for motivated team members for our location in Zurich! This position is onsite. We are looking for...

  • Guest Experience Guide

    vor 2 Wochen

    Zurich, Schweiz Greenwich Entertainment AG Vollzeit

    Sandbox VR specializes in providing immersive virtual reality (VR) experiences. We offer a unique blend of VR technology, real-time motion tracking, and interactive storytelling to create highly engaging and interactive virtual reality games. We are looking for motivated team members for our location in Zurich! This position is onsite. We are looking for...

  • Guest Arrival Expert

    vor 3 Wochen

    Zurich, Schweiz Marriott International Vollzeit

    Job Number 24096725Job Category Rooms & Guest Services OperationsLocation Zurich Marriott Hotel, Neumuehlequai 42, Zurich, Curych, Switzerland VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYFirst impressions are everything. When guests arrive at our hotels, we want that impression to be memorable....

  • Guest Experience Agent

    vor 2 Wochen

    Zurich, Schweiz Marriott International, Inc Vollzeit

    **Job Number** 24047964 **Job Category** Rooms & Guest Services Operations **Location** Zurich Marriott Hotel, Neumuehlequai 42, Zurich, Curych, Switzerland VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal...

  • Guest Experience Supervisor

    vor 1 Monat

    Zurich, Schweiz Marriott International Vollzeit

    LANGUAGE REQUIREMENTS Fluent German and English (spoken and in writing) WORKING IN SWITZERLAND Swiss B permit or EU citizenship (Shengen) Your tasks:   Leading the "At Your Service" team   Independent work on the switchboard in a small team   Individual processing of various guest requests on the phone, by email or via mobile chat   ...

  • Guest Experience Supervisor

    vor 3 Wochen

    Zurich, Schweiz Marriott International Vollzeit

    LANGUAGE REQUIREMENTS Fluent German and English (spoken and in writing) WORKING IN SWITZERLAND Swiss B permit or EU citizenship (Shengen) Your tasks:   Leading the "At Your Service" team   Independent work on the switchboard in a small team   Individual processing of various guest requests on the phone, by email or via mobile chat   ...

  • Guest Experience Supervisor

    vor 1 Monat

    Zurich, ZH, Schweiz Marriott International Vollzeit

    LANGUAGE REQUIREMENTS Fluent German and English (spoken and in writing)   WORKING IN SWITZERLAND Swiss B permit or EU citizenship (Shengen)   Your tasks:  Leading the "At Your Service" team  Independent work on the switchboard in a small team  Individual processing of various guest requests on the phone, by email or via mobile chat  Looking after...

  • Guest Experience Supervisor

    vor 3 Wochen

    Zurich, ZH, Schweiz Marriott International Vollzeit

    LANGUAGE REQUIREMENTS Fluent German and English (spoken and in writing)   WORKING IN SWITZERLAND Swiss B permit or EU citizenship (Shengen)   Your tasks:  Leading the "At Your Service" team  Independent work on the switchboard in a small team  Individual processing of various guest requests on the phone, by email or via mobile chat  Looking after...

  • Guest Experience Leader

    vor 2 Monaten

    Zurich, Schweiz McDonalds Switzerland Vollzeit

    **Profil** Die Zufriedenheit unserer Gäste steht für dich an erster Stelle. Herzlich und professionell empfängst du sie bei ihrem Besuch im Restaurant und bietest ihnen einen unvergesslichen Aufenthalt. Du hast ein Auge fürs Detail, legst Wert auf Sauberkeit und bist gerne im Austausch mit Menschen. Als junge oder jung gebliebene Person bewegst du dich...

  • Guest Experience Leader

    vor 3 Wochen

    Zurich, Schweiz McDonalds Switzerland Vollzeit

    **Profil** Die Zufriedenheit unserer Gäste steht für dich an erster Stelle. Herzlich und professionell empfängst du sie bei ihrem Besuch im Restaurant und bietest ihnen einen unvergesslichen Aufenthalt. Du hast ein Auge fürs Detail, legst Wert auf Sauberkeit und bist gerne im Austausch mit Menschen. Als junge oder jung gebliebene Person bewegst du dich...

  • Guest Experience Agent

    vor 2 Wochen

    Zurich, Schweiz Marriott International, Inc Vollzeit

    **Stellenangebotsnummer** 23109078 **Tätigkeitskategorie** Rooms & Guest Services Operations **Standort** Zurich Marriott Hotel, Neumuehlequai 42, Zurich, Curych, Switzerland AUF KARTE ANZEIGEN **Beschäftigungsart** Full-Time **Nicht vor Ort?** N **Umzug?** N **Stellenart** Non-Management **Ihre Aufgaben**: - Selbstständiges Arbeiten an der...

  • Guest Experience Agent 50pct

    Vor 7 Tagen

    Zurich, Schweiz Marriott International, Inc Vollzeit

    **Job Number** 24017643 **Job Category** Rooms & Guest Services Operations **Location** Zurich Marriott Hotel, Neumuehlequai 42, Zurich, Curych, Switzerland VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal...

  • Guest Experience Agent

    vor 2 Wochen

    Zurich, Schweiz Marriott International, Inc Vollzeit

    **Job Number** 23191755 **Job Category** Rooms & Guest Services Operations **Location** Zurich Marriott Hotel, Neumuehlequai 42, Zurich, Curych, Switzerland VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **LANGUAGE REQUIREMENTS** Fluent German and English firmly required **WORKING IN...

  • Guest Experience Supervisor

    vor 2 Monaten

    Zurich, Schweiz Marriott International, Inc Vollzeit

    **Stellenangebotsnummer** 24057208 **Tätigkeitskategorie** Rooms & Guest Services Operations **Standort** Zurich Marriott Hotel, Neumuehlequai 42, Zurich, Curych, Switzerland AUF KARTE ANZEIGEN **Beschäftigungsart** Full-Time **Nicht vor Ort?** N **Umzug?** N **Stellenart** Non-Management **Deine Aufgaben**: - Führen des "At Your Service" Teams -...

  • Guest Experience Agent

    vor 2 Wochen

    Zurich, Schweiz Marriott International, Inc Vollzeit

    **Stellenangebotsnummer** 23191755 **Tätigkeitskategorie** Rooms & Guest Services Operations **Standort** Zurich Marriott Hotel, Neumuehlequai 42, Zurich, Curych, Switzerland AUF KARTE ANZEIGEN **Beschäftigungsart** Full-Time **Nicht vor Ort?** N **Umzug?** N **Stellenart** Non-Management **Deine Aufgaben**: - Selbstständiges Arbeiten an der...

  • Guest Experience Agent

    vor 2 Wochen

    Zurich, Schweiz Marriott International, Inc Vollzeit

    **Stellenangebotsnummer** 24047964 **Tätigkeitskategorie** Rooms & Guest Services Operations **Standort** Zurich Marriott Hotel, Neumuehlequai 42, Zurich, Curych, Switzerland AUF KARTE ANZEIGEN **Beschäftigungsart** Full-Time **Nicht vor Ort?** N **Umzug?** N **Stellenart** Non-Management **Deine Aufgaben**: - Selbstständiges Arbeiten an der...

  • F&B Service Expert

    vor 1 Monat

    Zurich, Schweiz Marriott International Vollzeit

    POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy...

  • F&B Service Expert

    vor 3 Wochen

    Zurich, Schweiz Marriott International Vollzeit

    POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy...