Product Owner Operations Back Office

Vor 3 Tagen

Lausanne, Schweiz CA Indosuez Wealth (Group) Vollzeit

**Type de métier**:
Types de métiers Crédit Agricole S.A. - Systèmes d'information / Maîtrise d'Ouvrage

**Intitulé du poste**:
Product Owner Operations Back Office H/F

**Type de contrat**:
CDI

**Missions**:
As part of Azqore Business Services department, the Azqore Product Owner (APO) is the bearer of the functional knowledge on Azqore specific domains. He/she works closely with Azqore Product Managers within the Product Management team.

As Product Owner, he/she is responsible for scoping client’s evolutions requests and building the Azqore Project Plan. He/she is in charge of the validation of the realization of the projects before delivery to the clients as well as ensuring the completeness of the functional documentation. He/she provides functional expertise when required on projects.

The Azqore Product Owner also acts in support of Relationship Managers to market and present his/her products to clients and prospects.

**RESPONSIBILITIES**

Expertise:

- Contribute to maintain functional coherence
- Produce annual project plan
- Perform functional analysis of evolution requests
- Contribute as functional expert for consulting missions or onboarding projects
- Is responsible for production and maintenance of product functional documentation
- Is accountable for production and maintenance of settings documentation
- Is accountable for functional completeness documentation of Azqore tools (ARIS)
- Provides support to the Azqore Academy
- Is responsible for the test strategy, user & client experience

Commercial / Marketing:

- Provides support, when needed, to the Azqore Product Manager

Customer Relationship:

- Do presale / present products and evolutions / new features to Azqore clients and prospects (Client Roadshow)
- Collect & scoping of client’s needs in collaboration with Azqore Product Manager
- Provide functional contribution in products deployment on clients’ environments
**Operations & Back Office**

AZQORE’ s offer includes S2i as wealth management PMS front2back-office system and Business Process Outsourcing for Back-office activities of our clients.
The Product Management for Operations covers this full range of Operations, Back Office activities as well as all the Market Changes impacting these activities.
The market changes could be local (by Country), regional (Europe, Asia) or Global (worldwide).

This domain of product management requires having experience for back-office and operation management about the following topics:

- Verification (consistency, compliance) of transactions recorded by the front office
- Control of provisions (cash or securities);
- Sending confirmations ;
- Payment orders, settlement/delivery instructions;
Verification of collections;
- Management of the life of contracts, monitoring of maturities;
Commission billing;
- Settlement cash and Securities;
- Reporting and auditing, particularly for regulatory purposes.
- Security Master File (SMF)
- Corporate actions (CA)
- Coupons
- Payments (Credit Cards, Check, Credit transfer)
- Messaging (Swift Gateway, MEBI)
- Settlement, InvestigationsSEPA, Target 2, SIC
- Market Data
- Knowledge and experience about back-office systems used by banks.

**Localisation du poste**:**
Zone géographique**:
Europe, Suisse, Vaud, Lausanne

**Ville**:
Chemin de Bérée 38 1010 Lausanne

Niveau d'études minimum**:
Master

**Formation / Spécialisation**:
Master

**Niveau d'expérience minimum**:
3 - 5 ans

**Expérience**:
At least 5 years’ experience in similar role, including at least one experience with external contacts (clients, partners )

**Compétences recherchées**:
**1. PROFESSIONAL SKILLS (hard skills)**
- Banking knowledge
- Core Banking System knowledge
- IT awareness
- Business analysis expertise
- Service provider awareness
- Business Process Outsourcing (BPO) awareness
- Wealth Management sector strong knowledge
**2. TRANSVERSAL SKILLS (soft skills)**
- Analytical mind (synthesis capabilities)
- Writing skills (business requirement)
- Oral ease
- Interpersonal skills (interaction with clients and internal ecosystem)
- Polyvalence, ability to execute various tasks
- Networking
- Adaptability in an ecosystem of various profiles
- Proactivity
- Ability to develop rationale and arbitrate
- Rigor

**Outils informatiques**:
Good knowledge and practice of Office suite

**Langues**:
French, English

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