Global Product Owner

vor 7 Monaten

Lausanne, Schweiz LHH Vollzeit

As Global Product Owner you will be responsible on defining and leading the digital product development vision, creating great Digital CX throughout the whole customer journey (UX, UI, design as well as Digital product capabilities and functions across all assets and devices).

Define the best UI and design for our client, translating the essence of the brands DNA while maintaining great UX and maximize conversion.

The role will be executed working with internal development teams as well as and external design/development partners.

**RESPONSABILITIES**:

- Define and lead how the global ecommerce sites and digital assets must be, from functional capabilities to customer navigation for each device.
- Define the best UI and design for the brands, translating the essence of the brands DNA while maintaining great UX and maximize conversion.
- Adopt and lead an agile methodologies to improve the digital assets on an ongoing basis in order to make sure that the User experience gets better every day.
- Coordinate the roadmap definition, prioritization, and planning for web or mobile web as well as apps in the future
- Translating concepts into clear Business requirements
- Work as an internal aggregator of local request from the countries and create with it the right product development plan to optimize the product maximizing ROI.
- Managing directly strategic eCommerce projects
- Lead the UX/UI methodology in place and the guardian of UX consistency worldwide
- Provide new experiences and solving customer pain points to increase online penetration and sales
- Work with the Global Digital Data Manager to analyse the ongoing performance and KPI's for each part of the journey in order to identify how to improve the product.
- Measure and understand key friction points in the online customer journey (using analytics, user testing, and observation)
- Define solutions and optimization to lift these barriers
- Measure the efficiency and ROI of these enhancements with internal and external partners.
- Support the Global eCommerce Strategy with their Digital Product strategy
- Internal owner on the existing product features, associated guidelines
- Support the company Digital sales channels in their evolution

**PROFILE**:

- **Meaningful experience within Retail - Fashion or Sport Brand Digital Product development**, ideally with SFCC (salesforce commerce cloud) platform, with deep understanding of Digital product development and architecture.
- ** Formulating Strategies and Concepts**:Works strategically to realise organisational goals; sets and develops strategies; identifies, develops positive and compelling visions of the organisation’s future potential; takes account of a wide range of issues across, and related to, the organisation.
- ** Entrepreneurial and Commercial Thinking**: Keeps up to date with competitor information and market trends; identifies business opportunities for the organisation; maintains awareness of developments in the organisational structure and politics; demonstrates financial awareness; controls costs and thinks in terms of profit, loss and added value.
- ** Creating and Innovating**: Produces new ideas, approaches, or insights; creates innovative products or designs; produces a range of solutions to problems.
- ** Leading and Supervising**: Provides others with a clear direction; motivates and empowers others; recruits staff of a high calibre; provides staff with development opportunities and coaching; sets appropriate standards of behaviour.
- ** Consumer Centricity**: Spends time questioning and listening consumers; focuses on customer needs and satisfaction; able to anticipates our consumer needs; always curious and open to new trends and developments; bases decisions on insightful analytics.
- ** Deciding and Initiating Action**:Takes responsibility for actions, projects and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks.
- ** Working with People**: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
- ** Adapting and Responding to Change**: Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences.

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