Travel Assistant

vor 2 Wochen

Geneve, Schweiz United Nations Vollzeit

The position is located in the Travel Sub-unit, Purchase and Transportation Section (PTS), Central Support Services (CSS), Division of Administration at the United Nations Office at Geneva (UNOG). The travel Assistant reports to the Senior Travel Assistant of the Travel Sub-Unit.

**Responsibilities**:
Under the supervision of the supervisor of Sub-Unit, the incumbent:

- Calculates transportation costs (air, rail, car) including lump-sum requests with travel time and, excess baggage entitlements for staff and dependents;
- Completes and approves UMOJA travel requests with the maximum entitlement, the fare basis and the overall transportation cost not to be exceeded by the travel agency;
- Provides information to staff members and UN sponsored travellers on the most direct and economical route, and advises on itineraries at the most economical airfare available as per the UN Rules and Regulations;
- Examines booking files and fare construction created by travel agents, contacting the travel agent to make modifications in reservations and booking classes to ensure that least costly fares are applied;
- Provides cost estimates for specific itineraries in compliance with UN Rules and Regulations;
- Advises substantive offices about alternative solutions including transportation cost differences, terminal expenses, daily subsistence allowances, stopover allowances etc;
- Processes travel documents in a timely manner, in accordance with the relevant Standard Operating Procedures, Service Level Agreements and Memoranda of Understanding.

Competencies

Professionalism:

- Knowledge of airline industry and airfare construction principles.
- Knowledge of UN travel policy and related procedures.
- Shows pride in work and in achievements;
- Is conscientious and efficient in professional rather than personal concerns
- Shows persistence when faced with difficult problems or challenges;
- Remain calm in stressful situations
- Commitment to implementing the goal of gender equality by ensuring the equal

participation and full involvement of women and men in all aspects of work.

Teamwork:

- Works collaboratively with colleagues to achieve organizational goals
- Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others
- Places team agenda before personal agenda
- Supports and acts in accordance with final group decision, even when such decisions may

not entirely reflect own position
- Shares credit for team accomplishments and accepts joint responsibility for team

shortcomings

Accountability:

- Takes ownership of all responsibilities and honours commitments
- Delivers outputs for which one has responsibility within prescribed time, cost and quality

standards
- Operates in compliance with organizational regulations and rules
- Supports subordinates, provides oversight and takes responsibility for delegated assignments
- Takes personal responsibility for his/her own shortcomings and those of the work unit,

where applicable.

Education
High School diploma or equivalent is required.

Job - Specific Qualification
Specialized Travel Agent training (such as IATA certification or equivalent) is desirable.

Work Experience
At least 5 years of experience in the field of travel and airfare construction with a minimum of 2 years of experience in complex airfare calculation is required.

Experience in the use of the Computer Reservations Systems (CRS) Amadeus or Galileo is desirable.

Languages
English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English or French is required. Knowledge of the other is required. Knowledge of another official UN language is desirable.

Assessment

Special Notice
- While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.
- Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.

United Nations Considerations

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environmen

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