Global CRM Manager

Vor 5 Tagen

Lausanne, Schweiz LHH Vollzeit

Our client is a recognized luxury brand

RESPONSABILITIES
- Define customer engagement communication and content framework for the Global newsletter communication (B2B + B2C) based on: business objectives, communication objectives & KPIs, wireframes of newsletters, tone of voice guidelines, SEO guidelines;
- Lead conversational calendar and ensure consistency in communications across the brand owned digital channels;
- Define content needs (qualitative & quantitative) for newsletter communication and new channels on a seasonal basis based on learnings and insights;
- Support the creation of specific communications across the customer journey (countdown, loyalty);
- Align with internal stakeholders to ensure business objectives and knowledge sharing;
- Support CRM Senior Lead in the development of new projects, features and functionalities according to business needs;
- Ensure the correct segmentations needs according to the different targets;
- Support the CRM Team in the monitoring of the database composition and segments update;
- Develop new templates for communications online.
- Management of 1 CRM specialist

PROFILE
- You have minimum of 6 years of professional international experience in Luxury ecommerce environment. Experience in the hospitality industry is a plus
- Familiarity with CRM systems, preferably with Salesforce;
- Experience in working in a fast -paced and evolving environment;
- Fluency in English - additional languages would be a plus;
- Details oriented;
- Team player with great collaboration skills;
- Familiar with the most popular project management software (JIRA, Confluence);
- Thinks entrepreneurially, demonstrates initiative, makes and own decisions and accepts full accountability.

  • CRM Manager

    vor 2 Wochen

    Lausanne, Schweiz KGR Vollzeit

    Nous recrutons pour un éditeur de logiciel un **CRM Campaign Manager en CDI** **Description du poste**: En tant que Gestionnaire de Campagnes CRM, vous serez responsable de développer, exécuter et optimiser des campagnes CRM afin de maximiser l'engagement, la rétention et la satisfaction de nos clients. Vous travaillerez en étroite collaboration avec...

  • CRM Manager

    vor 2 Wochen

    Lausanne, Waadt, Schweiz KGR Vollzeit

    Nous recrutons pour un éditeur de logiciel un **CRM Campaign Manager en CDI****Description du poste**:En tant que Gestionnaire de Campagnes CRM, vous serez responsable de développer, exécuter et optimiser des campagnes CRM afin de maximiser l'engagement, la rétention et la satisfaction de nos clients. Vous travaillerez en étroite collaboration avec les...

  • CRM Campaign Manager

    vor 3 Wochen

    Lausanne, Schweiz Neagoe Delia Vollzeit

    Pour un de mes clients basé à Lausanne, je suis à la recherche d'un **CRM Campaign Manager** **Description de la mission**: Vous aurez pour défis: - Gestion de projets CRM en coordination avec les équipes fonctionnelles, data, technique, du cadrage, à leur mise en œuvre, pilotage puis optimisations ultérieures (via AB tests) - Mettre en place et...

  • CRM Campaign Manager

    vor 2 Wochen

    Lausanne, Waadt, Schweiz Neagoe Delia Vollzeit

    Pour un de mes clients basé à Lausanne, je suis à la recherche d'un **CRM Campaign Manager****Description de la mission**:Vous aurez pour défis:- Gestion de projets CRM en coordination avec les équipes fonctionnelles, data, technique, du cadrage, à leur mise en œuvre, pilotage puis optimisations ultérieures (via AB tests)- Mettre en place et...

  • Business Application Manager CRM and Flow

    vor 2 Wochen

    Lausanne, Waadt, Schweiz INTERNATIONAL OLYMPIC COMMITTEE Vollzeit

    Department: Technology and InformationLocation: Lausanne, SwitzerlandContract Type: Open-EndedActivity Level: 100%Entry date:As a Business Application Manager CRM and Flow Management system, you will be responsible for the Functional IT enhancements of CRM and Flow Management system (Screendragon). You will also supervises system configuration deployments...

  • CRM intern

    vor 1 Monat

    Lausanne, Waadt, Schweiz Philip Morris Products SA Vollzeit

    Be a part of a revolutionary change Times are changing at PMI. We've chosen to do something big. The world expects us to act responsibly. And we are doing just that by redefining our business and building our future on one clear purpose – to deliver a smoke-free future. This transformation will redefine every area of our business. The products we sell....

  • CRM intern

    vor 1 Monat

    Lausanne, Waadt, Schweiz Philip Morris International Vollzeit

    Be a part of a revolutionary changeTimes are changing at PMI. We've chosen to do something big. The world expects us to act responsibly. And we are doing just that by redefining our business and building our future on one clear purpose – to deliver a smoke-free future.This transformation will redefine every area of our business. The products we sell. Where...

  • CRM Executive

    vor 3 Wochen

    Lausanne, Schweiz British American Tobacco Vollzeit

    **ROLE PROFILE** **GRADE: Non-Management** **JOB TITLE**:CRM Executive** **FUNCTION**:Marketing** **CITY & COUNTRY: Lausanne, Switzerland** **ROLE POSITIONING AND OBJECTIVES** This role is part of the Digital team, which is a multicultural team of highly motivated professionals managing several e-commerce’s and all the digital activations around...

  • CRM Campaign Manager senior H/F

    vor 1 Woche

    Lausanne, Schweiz Propulse Lab Vollzeit

    PROPULSE LAB est, depuis 2018, un accélérateur digital spécialiste de l'abonnement.Nous nous associons aux meilleurs entrepreneurs digitaux pour transformer leurs idées en entreprises florissantes.Nous sommes une structure ambitieuse, à la pointe dans notre domaine et en pleine croissance. Pour nous aider à construire la "Rolls Royce" de...

  • Global Quality Compliance Manager

    vor 3 Wochen

    Lausanne, Schweiz LHH Vollzeit

    For one of our clients, an international company in Canton de Vaud, we are looking for a** Global Quality Compliance Manager** Missions: - Collaborate to ensure Compliance of the Global QMS to the most current version of applicable International Medical Product, Regulations and Standards through effective implementation, training, and monitoring. - Support...

  • CRM Campaign Manager

    Vor 6 Tagen

    Lausanne, Schweiz EURHASI Vollzeit

    EURHASI recrute pour son client un CRM Campaign Manager (H/F)Notre client est une entreprise du secteur de la transformation digitale spécialisée da,s l’abonnement.Le client n’accepte pas les candidatures nécessitant des démarches administratives pour une autorisation de travail (permis de séjour, permis de travail, autorisations diverses...

  • CRM Executive

    vor 2 Wochen

    Lausanne, Waadt, Schweiz British American Tobacco Vollzeit

    ROLE PROFILEGRADE:Non-ManagementJOB TITLE:CRM Executive**FUNCTION:Marketing**CITY &COUNTRY:Lausanne, SwitzerlandROLE POSITIONING AND OBJECTIVESThis role is part of the Digital team, which is a multicultural team of highly motivated professionals managing several e-commerce's and all the digital activations around them. It is crucial for this role that you...

  • Global Logistics Manager

    vor 2 Wochen

    Lausanne, Waadt, Schweiz Keurig Dr Pepper Vollzeit

    Job Overview:Purpose:This role is responsible for managing the outbound and sea freight logistics and relations for our international green coffee logistics operations. The role will be varied as outlined under responsibilities below, but this person will oversee supply chain logistics-related activities as it applies to global green coffee purchasing. The...

  • Global Recruiter

    vor 4 Wochen

    Lausanne, Schweiz Université de Lausanne Vollzeit

    Aramco Services Company Global Recruiter (960)  Human Resources - Houston, TX - Full Time Would you like to be part of a global recruiting team responsible for sourcing top talent to the world’s leading energy company? Do you thrive in high growth ambiguous environments? Are you a process-oriented, data driven leader that loves to...

  • Product Manager, Global Braun Blood Pressure

    vor 3 Wochen

    Lausanne, Schweiz Helen of Troy Vollzeit

    have an immediate opening for our EMEA (Europe Middle East & Africa) Headquarters in Bussigny, Switzerland for a: Product Manager - Global Braun Blood Pressure Monitors Join our Beauty & Wellness Team at Helen of and make an immediate impact on our trusted brands; Hot Tools , Drybar , Curlsmith , Honeywell , PUR , Braun , and Vicks - Together,...

  • Product Manager, Global Braun Blood Pressure

    vor 4 Wochen

    Lausanne, Schweiz Helen of Troy Vollzeit

    Join our Beauty & Wellness Team at Helen of Troy as our **Global Product Marketing Manager - Braun Blood Pressure Monitors **(hybrid work onsite and from home) and make an immediate impact on our trusted brand Braun. Work in a company that makes iconic brands including: OXO, Hydroflask, Osprey, Hot Tools, Drybar, Curlsmith, Honeywell, PUR, Braun, and Vicks....

  • Junior Global Event Manager

    Vor 7 Tagen

    Lausanne, Schweiz LHH Vollzeit

    We are currently hirign a Junior Global Event Manager for our client. **Responsibilities**: - Organise and assist in the management of different types of events; - Assist in managing, planning, organizing and realizing events; - Assist markets in the proposal and execution of local events and Brand activations; - Assist in establishing and planning...

  • Product Manager, Global Braun Blood Pressure

    vor 2 Wochen

    Lausanne, Waadt, Schweiz Helen of Troy Vollzeit

    Join our Beauty & Wellness Team at Helen of Troy as our Global Product Marketing Manager - Braun Blood Pressure Monitors (hybrid work onsite and from home) and make an immediate impact on our trusted brand Braun.Work in a company that makes iconic brands including: OXO, Hydroflask, Osprey, Hot Tools, Drybar, Curlsmith, Honeywell, PUR, Braun, and Vicks....

  • CRM Intern Lausanne, Switzerland Commercial

    vor 3 Wochen

    Lausanne, Schweiz Philip Morris International Vollzeit

    Be a part of a revolutionary change Times are changing at PMI. We’ve chosen to do something big. The world expects us to act responsibly. And we are doing just that by redefining our business and building our future on one clear purpose - to deliver a smoke-free future. This transformation will redefine every area of our business. The products we sell....

  • Global Supply Chain Quality Manager

    vor 4 Wochen

    Lausanne, Schweiz LHH Vollzeit

    **Global Supply Chain Quality Manager - Based in Western Switzerland** - Support the development, execution, and delivery of global s**upply chain quality **strategies for the company. Partner with Quality Site Heads, Global Quality Functions, R&D, **Supply Chain**, Operations & Marketing to assure** Global Supply Chain **Objectives are identified and...