(Junior) Customer Success Manager

vor 3 Wochen


Zurich, Schweiz Taskbase Vollzeit

Möchtest du dich uns auf dem Weg zur disruptiven Entwicklung des digitalen Lernmarktes anschliessen?

Taskbase verändert die Art und Weise, wie wir lernen und lehren. Wir sind davon überzeugt, dass personalisiertes Feedback die Zukunft des digitalen Lernens ist. Unsere Mission ist es, jedem Schüler zum richtigen Zeitpunkt das passende Feedback zu geben. Mit einem skalierbaren B2B-SaaS-Ansatz helfen wir Publishern und Lernplattformen dabei, die Schüler einzubeziehen und ihre Lernergebnisse zu maximieren.

Taskbase ist ein data-science basiertes, schnell wachsendes Spin-off der ETH in Zürich. Wir suchen einen leidenschaftlichen (Junior) Customer Success Manager, der Teil unseres schnell wachsenden internationalen Teams wird. Möchtest du eng mit unseren Kunden zusammenarbeiten, um ihren Erfolg mit unseren innovativen Lösungen sicherzustellen? Dann bist du bei uns genau richtig

Aufgaben
- Planung und Verwaltung von Kundenportfolios, um starke und enge Beziehungen aufzubauen
- Die Entwicklung individueller Lösungen mit unseren Kunden, die ihren Bedürfnissen perfekt entsprechen
- Das gekonnte Projektmanagement mit internen und externen Stakeholdern, um alle auf Kurs zu halten
- Die Schulung und das Coaching unserer Kunden in der effektiven Nutzung unserer Tools
- Die fachkundige Beratung in didaktischen, technischen und koordinativen Aufgaben

Qualifikation
- Erfahrung in Projektmanagement und Kundenservice
- Starke Kommunikationsfähigkeiten und die Fähigkeit, Kunden zu begeistern
- Ausgezeichnete Deutsch
- und Englischkenntnisse in Wort und Schrift
- Ein technisches Verständnis oder grosses Interesse an Bildung und Technologie
- Die Fähigkeit, eigenständig und kreativ in einem Startup-Umfeld zu arbeiten
- Offenheit für Feedback und eine reflektierende Denkweise
- Eine Hands-on-Mentalität, Offenheit und die Bereitschaft, jeden Tag dazuzulernen

**Benefits**:

- Arbeit in einem schnell wachsenden internationalen Ed-Tech-Startup mit flachen Hierarchien und der Möglichkeit, einen Unterschied zu machen.
- Wettbewerbsfähiges Gehalt und Beteiligung am Unternehmen
- 5 Wochen Urlaub (einschliesslich einer Woche Betriebsurlaub)
- Flatrate für die Nutzung eigener Geräte
- Flexible Arbeitszeiten
- Möglichkeit, teilweise von zu Hause aus zu arbeiten.
- Geniesse eine Kultur des Vertrauens und der Flexibilität mit grossem Potenzial zur persönlichen Entwicklung

**Taskbase ist die richtige Wahl für dich, wenn**:

- Du in einer flachen Hierarchieumgebung mit transparenter Kommunikation gedeihst
- Du eine Leidenschaft für persönliches Lernen und Wachstum hast und offen für Feedback bist.

Wenn du dich in dieser Beschreibung wiedererkennst und Lust auf eine spannende Herausforderung in einem dynamischen Umfeld hast, dann bist du bei uns genau richtig Wir bieten dir nicht nur die Chance, deine Fähigkeiten einzubringen, sondern auch ein inspirierendes Arbeitsumfeld, in dem du wachsen und dich entfalten kannst.

Bewirb dich jetzt und werde Teil unseres Teams



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