Customer Success Manager Schweiz
Vor 4 Tagen
Customer Success Manager Schweiz (Zürich)
Grüezi - Welcome - Willkommen bei der
Werde Teil unseres Customer Success Teams für die internationalen und Schweizer Kunden in Zürich
**Customer Success Manager / Customer Service Schweiz und International - Vollzeit**
Wir bieten Dir:
- Ein internationales Team im Herzen von Zürich in hellen Büros am Limmatquai, gelegentliches Homeoffice möglich
- Einen internationalen Kundenstamm, der Dich begeistert und den Du lieben wirst
- Flache Hierarchien und aktive Mitgestaltung der Unternehmensentwicklung
- Individuelle Karrieremöglichkeiten
**Deine Aufgaben**:
Nach Deiner Einarbeitung unterstützt Du unser Team in der Betreuung der Schweizer und internationalen Kunden:
- telefonischer und schriftlicher billbox Support von Kunden und Lieferanten
- billbox Kundenbetreuung bei der täglichen Nutzung der billbox Applikation
- Optimierung des Einsatzes von billbox in Hinblick auf kundenspezifische Prozesse und Schnittstellen
- Kundenschulung vor Ort in der Schweiz und innerhalb Europas je nach Sprachkenntnis
- enge Neukunden
- und Kunden-Begleitung
- operatives Office Management und Organisation
Du bringst mit:
- vor allem Sprachkenntnisse: Schweizerdeutsch, gute Deutsch
- und Englischkenntnisse
- Reisebereitschaft innerhalb der Schweiz und EU, Führerschein Klasse B
- Abgeschlossene Kaufmännische Ausbildung oder vergleichbare Qualifizierung
- Interesse für Zahlen, Buchhaltung und anspruchsvolle Kunden
- Leichtigkeit bei der Arbeit mit web-basierten Anwendungen
- Sicheres, offenes, kommunikatives und freundliches Auftreten
accountmanagement #kundenbetreuung #customerservice #french #italian #zürich #berufseinstieg
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