Junior Customer Success
vor 6 Monaten
About the Job
We’re looking for a motivated Junior Customer Success & Performance Marketing Manager (M/F/d) to join one of our partner companies and develop its Customer Success strategies.
In your day-to-day work, you’ll focus on solving customer’s queries and get the opportunity to contribute to various marketing projects.
**Join our partner company**: A Swiss MarTech company empowering marketers with AI-optimised marketing analytics software, enabling data-driven decision-making for enhanced ad performance and budget optimisation.
**In this role, you’ll**:
- Be the driving force behind customer satisfaction, acting as the main point of contact and advocate for their success.
- Establish strong customer relationships through personalised consultations, expert advice, and customised strategies.
- Troubleshoot issues and proactively identify opportunities for performance optimisation to empower our partner’s customer’s success.
- Support the team in onboarding tasks, ensuring a smooth and effective process for the customer.
- Monitor and analyse our customer’s key performance indicators (KPIs).
Your Profile
- Knowledge of digital marketing tools, such as Google Ads and Meta Ads.
- Highly empathetic, with a customer-first mindset and a talent for storytelling.
- Analytical and problem-solving skills to effectively use software, explain its features, and leverage its capabilities to solve clients' problems.
- Well-organised, with the ability to structure and prioritise work efficiently.
- Business fluent in Italian andEnglish (German is a plus).
- Studied Marketing, Business, or a related field, with ideally some practical experience.
Please note that we’re looking for support in the Zürich office of our partner company. Eligibility to work in Switzerland is required.
Benefits and Perks
- Play a key role in shaping the innovative marketing technology industry.
- A transparent company culture at eye level, where every individual is valued and supported.
- Participate in shaping the company strategy and culture during quarterly Strategy Days.
- Tackle challenging tasks and develop yourself further by taking on responsibilities from day one and receiving a personal development roadmap.
- Regular events for the entire team, both on-site and off-site.
- Work in a hybrid model with (2 days / week on-site) and 30-60 days per year from your desired location.
Our Commitment to Diversity and Inclusion
-
Junior Customer Success Manager
vor 6 Monaten
Zurich, Schweiz Beekeeper VollzeitWe are looking for the most talented individuals that are energized by working in fast-paced and international environments. Our team is passionate, dedicated and highly motivated to tackle the daily challenges of a SaaS scale-up. We constantly improve our processes to support our team and business to grow at a fast pace in a sustainable manner. As a...
-
Customer Success Junior Advisor
vor 6 Monaten
Zurich, Schweiz GOWAGO AG VollzeitAbout GOWAGO AG Gowago is the new standard for leasing in Switzerland. By challenging the current ways of getting a car, we are focussing on reshuffling the Swiss automotive retail industry. We believe in providing our customers with a transparent, smooth, hassle-free and intuitive experience. Our focus on technology allows for the calculation of exact...
-
Customer Success Manager
vor 6 Monaten
Zurich, Schweiz Legartis Technology AG Vollzeit**The Legartis Customer Success Team is growing!** Welcome to the future of law! Are you a seasoned customer success professional looking for a new challenge in a fast-growing hot market? Do you have an unwavering curiosity for cutting-edge technologies and AI? Do you want to become part of an inclusive and agile team? Then, let's conquer the legal world...
-
Customer Success Manager
vor 6 Monaten
Zurich, Schweiz Legartis Technology AG Vollzeit**Description**: The Legartis Customer Success Team is growing! Welcome to the future of law! Are you a seasoned customer success professional looking for a new challenge in a fast-growing hot market? Do you have an unwavering curiosity for cutting-edge technologies and AI? Do you want to become part of an inclusive and agile team? Then, let's conquer the...
-
Junior Customer Success
vor 6 Monaten
Zurich, Schweiz Nexoya Vollzeit**Location**:Zürich **Languages**:English, Italian, ideally German **OUR COMMON **VISION** Empowering marketers to make data-driven decisions with a copilot—transparent, independent, and powered by artificial intelligence (AI). **YOUR MISSION** Enable performance marketing teams around the world to change the way they work today—from a manual...
-
Customer Success Account Manager
vor 6 Monaten
Zurich, Schweiz Microsoft VollzeitWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes...
-
Customer Success Manager
vor 6 Monaten
Zurich, Schweiz LanguageWire VollzeitAre you passionate about the language industry and technology? Would you like to become the trusted advisor for your customers and see how you contribute to their success? Are you driven by strong team spirit, an international work environment with flat hierarchies and plenty of chances to bring in your strengths and ideas? Are you curious, trustworthy,...
-
Customer Success Manager
vor 3 Monaten
Zurich, Schweiz Nexthink VollzeitCompany DescriptionNexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from...
-
Head of Customer Success Management
vor 6 Monaten
Zurich, Schweiz grape VollzeitReady to revolutionize the future of employee insurance? Join us on an exciting journey to build the world's first fully digital employee insurance! Traditionally, the employee insurance industry and its processes have been cumbersome. Administrative headaches for HR managers, payroll managers, employees, doctors and claims managers, were the norm....
-
Werkstudent/in Customer Success
vor 6 Monaten
Zurich, Schweiz Yokoy Vollzeit**Möchtest du mit uns zusammen das Ausgabenmanagement neugestalten? Magst du es, in einem schnelllebigen Scale-Up mit einem leidenschaftlichen und unterstützenden Team zu arbeiten? Yokoy sucht dich!** **Nach dem Abschluss unserer 80-Millionen-Dollar-Finanzierung der Serie B im Jahr 2022 und einer Phase des Hyperwachstums streben wir nun danach, den...
-
Principal Customer Success Account Manager
vor 6 Monaten
Zurich, Schweiz Microsoft VollzeitWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes...
-
Customer Success Intern
vor 6 Monaten
Zurich, Schweiz GOWAGO AG VollzeitAbout GOWAGO AG Gowago is the new standard for leasing in Switzerland. By challenging the current ways of getting a car, we are focussing on reshuffling the Swiss automotive retail industry. We believe in providing our customers with a transparent, smooth, hassle-free and intuitive experience. Our focus on technology allows for the calculation of exact...
-
Customer Success Manager
vor 6 Monaten
Zurich, Schweiz Digital Realty Vollzeit**Your Role** Become a key player in our team as a Customer Success Manager, dedicated to delivering outstanding operational services to our strategic customers. Your role will revolve around ensuring a seamless customer experience, with a focus on client engagement, service management, financial health, and product utilization. As a Customer Success...
-
Customer Success
vor 6 Monaten
Zurich, Schweiz Taskbase VollzeitDo you want to join us on the journey of disrupting the digital learning market? Taskbase is changing the way we learn and teach. We’re convinced that personalized feedback is the future of digital learning, and we’re on a mission to give every student the right feedback at the right time. With a scalable B2B SaaS approach, we help publishers and...
-
Customer Success Champion
vor 6 Monaten
Zurich, Schweiz GOWAGO AG VollzeitAbout us Welcome to Gowago, where we're redefining car leasing in Switzerland and shaking up the automotive retail landscape! We're not just changing the game; we're creating a whole new playbook. Our mission? To turn the car acquisition journey into an adventure of transparency, smoothness, and intuitive experiences. We're all about cutting through the fog...
-
Customer Success Manager
vor 6 Monaten
Zurich, Schweiz Fidectus VollzeitFidectus is a Swiss-based energy tech company founded in early 2019. We enable energy traders of all sizes to digitize and automate over-the-counter cross-company post-trade processing. Our Global Energy Network (GEN) connects our clients to all market participants and enables them to benefit from tools for confirmation, regulatory reporting, settlement,...
-
Customer Success Leader Security Emea
vor 6 Monaten
Zurich, Schweiz IBM VollzeitIntroduction A true change-agent, you'll hire and continually develop high performing teams who get IBM's products and services adopted, post-sale, to continually meet your customers' business goals. Combining c-suite gravitas with developer-level approachability, you'll lead your teams as they co-create with clients to fully realise the value of their...
-
Onboarding Customer Success Manager
vor 6 Monaten
Zurich, Schweiz Beekeeper VollzeitHave you ever wondered what tools frontline workers like manufacturing, construction, health care or hospitality employees use to work efficiently? Remember pin boards or paper processes? That is history! Beekeeper's platform is the beating heart for frontline businesses, as it combines all great features to make the frontline workforce successful and...
-
French & German Speaking Customer Success Manager
vor 6 Monaten
Zurich, Schweiz Parkdepot VollzeitTHE ROLE As Customer Success Manager Switzerland (M/F/x) you are the main contact for our new and existing B2B-customers in Switzerland and the DACH region. You guide them through the onboarding process, understand their needs and challenges, gather feedback, recognize opportunities for growth and help them take their parking lots into the digital era. The...
-
Customer Success Training Excellence Manager
vor 6 Monaten
Zurich, Schweiz Sonova VollzeitWho we are You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s...